📞 Call for pricing and availability: (800) 780-8101
Valencia Hills Health And Rehabilitation Center
1350 Sleepy Hill Rd, Lakeland, FL 33810
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For Pricing & Availability
(800) 780-8101To Reach a Resident
(863) 858-4402Estimated Pricing
Price Comparison
Valencia Hills Health And Rehabilitation Center Description
Valencia Health and Rehabilitation is a 249-bed Skilled Nursing facility, located in the heart of Lakeland that specializes in short-term rehabilitation, long-term care and memory care services. We are dedicated to providing each patient and resident with quality services, personalized care and outstanding customer service. We accomplish this through our focus on the individual needs of each patient and resident and a successful partnership with their family, physician and fellow providers. Our facility offers a wide range of amenities and services, providing you with a home away from home experience.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lakeland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews report poor staffing, conditions, and treatment, including denied food and medicine, untreated sores, and lack of rehabilitation progress.
- Complaints about unprofessional and rude staff, slow processes, lost appointments, and poor communication are common.
- Some positive experiences were mentioned, including friendly staff, good care in the past, and compassionate treatment for a long-term resident.
- Issues with management, nursing, and care assistant staff were highlighted, suggesting a need for significant improvements.
- Concerns about the facility's handling of personal items and belongings, with reports of lost clothes and personal effects.
- Experiences with end-of-life care and hospice services were shared, including lack of communication and insensitivity towards families.
- One review mentioned satisfactory living conditions, activities, and the ability to personalize living spaces.
- Discrepancies in treatment based on insurance status were noted, with better care reported for those on the rehab wing with insurance.
Overall, the reviews paint a mixed picture of the facility, with several serious concerns raised about care quality, staff professionalism, and management practices.
Reviews
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Health
Services
Community Amenities
Room Amenities
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Feb. 16, 1977
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 249
Total current residents: 226
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $3900
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-12 | 2020-04-30 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-04-03 | 2019-05-04 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-04-03 | 2019-05-04 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-04-03 | 2019-05-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-04-03 | 2019-05-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-07 | 2023-04-07 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-10-29 | 2021-11-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-10-29 | 2021-11-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-10-29 | 2021-11-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-10-29 | 2021-11-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-10-29 | 2021-11-28 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-06-27 | 2022-07-15 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-10-29 | 2021-11-28 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-08-10 | 2021-09-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-08-10 | 2021-09-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-14 | 2020-04-30 | E | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2020-02-14 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-02-14 | 2020-04-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-14 | 2020-04-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-14 | 2020-04-30 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2020-12-30 | 2021-01-22 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-16 | 2021-04-08 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-03-16 | 2021-04-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-04-05 | 2019-05-04 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-04-05 | 2019-05-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-04-05 | 2019-05-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-04-05 | 2019-05-04 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-04-05 | 2019-05-04 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-04-05 | 2019-05-04 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-05 | $17,638 |
| 2019-02-28 | $5,938 |
| 2019-08-26 | $166,001 |
| 2019-08-26 | $166,000 |
| 2021-03-16 | $3,250 |
| 2022-01-03 | $650 |
What is in the Neighborhood
- The closest city is Kathleen which is 3.2 miles away and has a population of 6,332 (very small town).
- The average income is $53,835, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 62
- Average Temperature: 76.1
- Day Breakdown: The area gets 197 days of rain and 167 days of sun
- Precipitation: 1.8 inches a year
- The median age is 38.1 years old, high compared to other cities.
- 7.08% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 11.1% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 20% Black or African-American, 13% Hispanic or Latino, and 62% White.
- The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
- Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sam's Club
0.3 miles awayBulk Nation
0.5 miles awayAldi
0.6 miles awayPublix
1.4 miles awayWalmart Supercenter
1.5 miles awayTransportation
Lakeland
3.9 miles awayAuburndale Historic Train Depot
11.8 miles awayWinter Haven
16.3 miles awayBus Stations
Mt Zion Assembly Of God Pnr
11.9 miles awayDover Park-N-Ride
18.3 miles awaySr 579 @ Clay Pit Rd
21.1 miles awayBurnett Pk Pnr @Cr579 @ Clay Pit Rd
21.1 miles awayWal-Mart @ Mlk And Cr 579
21.2 miles awayBanks
Regions Bank
0.3 miles awayBank of America
0.3 miles awayMidflorida Credit Union
0.3 miles awaySunTrust
0.5 miles awayWells Fargo
2.2 miles awayHospitals
Lakeland Regional Health Medical Center
2.7 miles awaySouth Florida Baptist Hospital
11.2 miles awayBartow Regional Medical Center
14.6 miles awayWinter Haven Hospital
16.1 miles awayAdventHealth Zephyrhills
16.8 miles awayPharmacies
CVS Pharmacy
1.7 miles awayWalgreens
2.2 miles awayWalmart Pharmacy
6.7 miles awayBenzer Pharacy
12.4 miles awayCVS
15.8 miles awayDentists
Quality Dental
0.4 miles awayAspen Dental
6.7 miles awayJohn I. Park, DMD, PA
16.8 miles awayGreat Expressions Dental Centers
18.9 miles awayEastshore Dental Care
20.3 miles awayParks
The Park at Cortona Park area
1.0 miles awayPark at Cortona Park area
1.1 miles awayLakeland
1.7 miles awaySimpson Park
2.2 miles awayHunt Fountain Park
2.3 miles awayNone Found
Shopping
Lakeland Square Mall
0.2 miles awayShoppes of Lakeland
0.4 miles awayPlantation Square
2.3 miles awayHighland City Town Center
10.4 miles awayVillage Square Shopping Center
14.3 miles awayCulture
Lakeland Community Theatre
4.0 miles awayLake Mirror Amphitheatre
4.1 miles awayLake Mirror Auditorium
4.1 miles awayArt Lounge and Gallery
10.4 miles awayCornerstone Center
10.4 miles awayRestaurants
Outback Steakhouse
0.2 miles awayChili's
0.3 miles awayOlive Garden
0.4 miles awayBuffalo Wild Wings
0.5 miles awayRed Lobster
0.5 miles awayGet exact pricing & check availability
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