Vacaville Convalescent & Rehab

Linea P.

2021-05-12

I am grateful to VCRC for welcoming both of my parents.  One parent will be there long term and the other recovering from hip revision surgery.  Everyone is so kind, courteous and truly care, going above and beyond to accommodate not only the residents but the recent visiting family members as well. The highest of CDC precautions continue to be followed amidst a pandemic regardless how close California and Solano County are to "opening back up."  Thank you to Joe, Aaron, Toni, Tina, Holly, Vern, Jill, Jennifer, Mary Grace, Tiffany and each nurse 24/7 and front staff, Angela, Isabel and Nancy for all you do, along with PT and OT to keep VCRC THE BEST place of care for our loved ones!

Karen S.

2020-03-03

My Mom was there for about 3 weeks following her 2nd hip replacement surgery.  Basically she sat or played around the whole time. After 2 weeks, still no shower and still pushing her to the bathroom.  The last hip surgery she walked up and down stairs and was walking around her house after 4 days. Basically she had a 3 week vacation and it didnt help her.

Claire B.

2019-08-07

I thank every last one of you from the bottom of my heart.  The staff here has been absolutely lovely.  Every single person we encountered was delightful, cheerful, compassionate and quick to lend a hand, no matter the request.  I hate to name names because there were so many awesome helpers, but Ted the PT, Yeoman and Hamid, RN must be noted.  This was a safe place for my mom during her time of need after a femur break and we just can't say enough about all the service and kindness we were shown. Bless you, every last one!

Nancy J.

2019-08-02

Such a great place if you are looking for long term care..the staff and administration are both warm and competent - couldn't ask for better care for my 95 year old mother. I am a retired nurse manager and have been in many facilities and this is the best!

Jess E.

2018-12-01

My mother was sent here following a knee replacement surgery. She was ignored, forced to wear an adult diaper even though she is not incontinent, was not allowed to bathe herself even though she is perfectly capable, she was served ice cold food for breakfast, and spent a majority of the time being ignored. This is unacceptable treatment! A fully capable adult woman only there for recovery from a surgery should not have to be forced to endure these types of things! When I called to speak with a director or someone in management, I was told that there is absolutely no one I could speak to except Lucy from Administration. I then asked for a voicemail for a director, I was told that was unavailable due to power outage, I'm sorry, your phone still works, so does voicemail... When I apologized for getting upset with this lady, and said that I had been a receptionist in a facility like that, I was very rudely snapped at and told in an EXTREMELY indignant tone that she was an RN and not a receptionist. Customer service and patient care in this place is SEVERELY lacking! Reluctance to transfer me to a higher up, is unacceptable as well. Yes, Lucy, I've worked in these types of facilities, I know procedure and you did NOT follow it!

Fred R.

2017-07-18

My mother in-law was a resident for several years. I can not provide enough praise for VCRC This is also true for their staff and the therapy services they provide. If we ever had any issues we discussed them with the staff and they were resolved immediately. A family owned business that is helping to care for people after surgery and when also be there when full-time care is needed.

Diane N.

2015-12-07

This place is disgusting.Filthy rooms and bathrooms.Meds and equipment withheld.Don't let the decorations fool you.Given food that I was allergic to, and kitchen was fully aware of in writing prior to my stay.Put here for rehab. Dual knee replacement, didn't get rehab except for electrodes for the first week. I repeatedly asked for it and didn't get it.Now, need to be sedated by dr to get my knees to bend, Dr has to break scar tissue, and what ever else by forcing my legs to physically bend by pushing and pulling on them.-10 stars.  Had to put 1 star to post this

Teresita R.

2015-07-22

Awesome place to train our CNA students to take care of our elder populations and making a difference!

Martha M.

2014-05-28

I have just returned from a one week stay at this facility due to a full knee replacement.I can not speak highly enough of all the staff and support group.  I knew going in I would not be there long...just a little help getting me on my feet so that my husband could handle everything. They knew my goal and did everything in their power to meet those needs...I hope not to return...who would..but if I do it would be VCRC.

Kathleen S.

2011-06-25

My mother had a month-long stay at VCRC.  What a wonderful facility.  The staff is awesome and very compassionate.  The physical therapists do a terrific job, even when my mother wasn't the most compliant patient.  The caregivers were very patient, caring, and sweet with the clients.  Their upbeat attitudes were contagious.  They kept our family updated and helped us with any issues we had.  (The bookkeeper was a bit brusk and rude, but our interaction with her was minimal.)  The facility itself was always clean and well maintained.  Food looked pretty good, as well.  Very safe environment and would highly recommend it.

Mher Diosomito

2021-12-25

I used to be cna in this facility for 5 years. I love working with everyone, we hd fun, teamwork. VCRC is the best very clean no smell at all. Now that i am a license nurse working in other skilled facility, working as DSD i can say no one beats VCRC for cleanliness and organized facility.

Sioned “DethAngel” Drave

2019-01-01

My mother was sent here following a knee replacement surgery. She was ignored, forced to wear an adult diaper even though she is not incontinent, was not allowed to bathe herself even though she is perfectly capable, she was served ice cold food for breakfast, and spent a majority of the time being ignored.This is unacceptable treatment! A fully capable adult woman only there for recovery from a surgery should not have to be forced to endure these types of things!When I called to speak with a director or someone in management, I was told that there is absolutely no one I could speak to except Lucy from Administration. I then asked for a voicemail for a director, I was told that was unavailable due to power outage, I'm sorry, your phone still works, so does voicemail...When I apologized for getting upset with this lady, and said that I had been a receptionist in a facility like that, I was very rudely snapped at and told in an EXTREMELY indignant tone that she was an RN and not a receptionist. Customer service and patient care in this place is SEVERELY lacking!Reluctance to transfer me to a higher up, is unacceptable as well. Yes, Lucy, I've worked in these types of facilities, I know procedure and you did NOT follow it!

Martin Homec

2019-01-01

I am here because I broke my leg and the hospital sent me for physical therapy. The staff is fine, the food is good, but I don't like the TV being kept on all the time.

Nina Rankin

2019-01-01

Great place and highly recommend

Veronica Delfin

2019-01-01

I use to work for them best staff ever good team work and skills. 2017 my mother was at vcrc . ....at this time I was not longer working for them but they provided very good care to my mother. Thanks VCRC

Vickie DeHamer

2019-01-01

My mom started in the rehab facility with a broken knee and soon moved in as a full-time resident due to mobility issues. First, the place is very well-kept. It's clean and the owner has taken great pains to decorate the large facility with fun movie-trivia memorabilia and tons of other themed decorations. All the wards are named for different cities. The main theme is obvious - a nursing home can be a fun and lively place. The staff is excellent - I have not had an interaction with anyone who didn't have a great, friendly attitude and yet were honest with me about everything to do with my mother (who can be a bit demanding, lol). After two years living there, they even moved her to one of the largest rooms in the place, which looked kind of like a little studio apartment with a private bathroom. No, they did not charge her more for this - they just moved her there when the opportunity presented itself as she is one of the younger residents and loves her "things" so they moved her and lovingly set up all her photos and shelves and personal TV. It was very sweet and impressive for such a busy hospital to take the time to do that. I have nothing but the utmost respect for what they do - show care and attention to my mom when I can't as I have a full-time job and can't provide the care she needs. Great job, people.

Sandy Marthaler

2018-01-01

Very clean, knowledgeable and helpful staff, they keep my mom happy and cared for!

Tina Schroeder

2018-01-01

So far its been a wonderful experience. My mom was admitted here with two broken shoulders a couple of days ago and so far its been AMAZING!Starting from our interactions with Jennifer in admitting, all the way down to all of the staff who are helping my mom on a daily basis. Everyone has been great thus far!!! The place is clean and does NOT have a bad smell like most other Skilled Nursing Facilities.

Deedee Ward

2018-01-01

Excellence is their goal! Wouldnt recommend any other facility!

Theodore Resultan

2016-01-01

Best Rehab unit I ever worked for hands down. Cleanest smelling nursing home all time. I have floated to different Snfs but nothing beats VCRC.

Christopher Woodhouse

2015-01-01

My grandma has been here for almost 3 three months, and she has never been so healthy or well cared for. This place has a great sense of humor to, with really friendly staff.

Fatima Betancourt

2015-01-01

Very clear directions were correct.dictation weren't fast nor slow.

Ann C Nourot

2014-01-01

We just returned from visiting someone recovering from a broken pelvis. The place is attractive and colorful. It's located just behind the outlet mall in a big old neighborhood on the south side of Vacaville. We were greeted by an administrator who directed us to the right room. While there the activities director came by announcing an activity, the OT checked in twice and the center's director we met setting up a themed display when we took a stroll around the halls.Our patient says they are known for being full all the time. If that's true the place doesn't look worn or unkept.