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University Park Nursing & Rehabilitation

233 University Ave, Des Moines, IA 50314

Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(515) 284-1280

Estimated Pricing

Price Comparison

  • Average City Price: $5,721
  • Average State Price: $6,573
  • Average National Price: $None

    • University Park Nursing & Rehabilitation Description

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Des Moines

    Community Reviews

    4.4
    University Park Nursing & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 20 reviews across the web

    Ranking

  • Ranking in City: 28 out of 28 communities in Des Moines
  • Ranking in State: 520 out of 532 communities in IA

    • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Facility and rooms are spacious and clean, with friendly and helpful staff. Meals are appealing and served nicely.
    • Excellent care provided to a loved one in their final days, with reliable support from day, night, and weekend crews.
    • Friendly staff and great activities available for residents.
    • Some staff members in physical therapy (PT), occupational therapy (OT), and speech therapy are praised for their good work, despite overall criticism of the therapy services.

    Negative Reviews:

    • Reports of neglect and inadequate care, especially for residents on hospice. Complaints include unattended basic needs and poor food quality.
    • Facility described as being in disrepair, with broken equipment and inadequate staffing. Suggestions for improvement reportedly ignored by management.
    • Therapy services criticized for rushing patients and not preparing them adequately for discharge.
    • Management and administrative practices heavily criticized for poor treatment of employees and residents, including accusations of wrongful termination and neglect.
    • Overall, numerous reviews strongly advise against placing loved ones in the facility or seeking employment there, citing concerns over care quality, staff behavior, and facility conditions.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Skilled Care

    Intermediate Care

    Short-term/Respite Care

    Nursing Rehabilitation and Therapy Services

    Physical Therapy

    Occupational Therapy

    Services

    Complimentary Laundry Service

    Activities

    Best Life Enrichment Department

    Church

    Social Gatherings

    Outings

    Community Amenities

    Beauty/Barber Services

    Several Family Gathering Rooms

    Lounge with Large TV

    Room Amenities

    Private Rooms Available

    Complimentary WiFi

    Complimentary TV with Cable Package

    Pet

    Pet-friendly Facility

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: May 1, 1996
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 108
    Total current residents: 89
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 29
    Number of payment denials: 1
    Number of fines: 10
    Total cost of fines: $295297

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-08 2023-03-08 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-02-08 2023-02-24 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-02-08 2023-02-24 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-02-08 2023-02-13 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-02-08 2023-02-24 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-02-08 2023-02-21 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2021-07-07 2021-07-08 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-07-07 2021-08-30 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-07-07 2021-07-19 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-07-07 2021-07-19 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-07-07 2021-07-08 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-07-07 2021-07-08 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-07-07 2021-07-22 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2021-07-07 2021-07-14 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-07-07 2021-07-16 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2019-07-23 2019-08-08 F Construction Deficiencies Use approved construction type or materials.
    2019-07-23 2019-08-01 F Egress Deficiencies Have exits that are accessible at all times.
    2019-07-23 2019-08-01 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-07-23 2019-08-01 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-10 2022-11-22 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-10 2022-11-22 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-10 2022-11-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-09-08 2022-10-13 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-09-08 2022-10-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-02 2023-02-24 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-02-02 2023-02-24 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-02-02 2023-02-24 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-02-02 2023-02-24 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-02-02 2023-02-24 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2023-02-02 2023-02-24 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-02 2023-02-24 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2023-02-02 2023-02-24 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-12-20 2022-01-20 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-12-20 2022-01-20 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-12-20 2022-01-20 D Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2021-12-20 2022-01-20 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2021-12-20 2022-01-20 D Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2021-12-20 2022-01-20 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-20 2022-01-20 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-20 2022-01-20 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2021-12-20 2022-01-20 B Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2021-07-12 2021-08-07 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-07-12 2021-08-07 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-07-12 2021-08-07 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-07-12 2021-08-07 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2021-07-12 2021-08-07 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-07-12 2021-08-07 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-07-12 2021-08-07 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-07-12 2021-08-07 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2021-07-12 2021-08-07 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-12 2021-08-07 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-12 2021-08-07 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2021-04-01 2021-04-26 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-04-01 2021-04-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-04-01 2021-04-26 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-04-01 2021-04-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-04-01 2021-04-26 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-01 2021-04-26 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-01 2021-04-26 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-04-01 2021-04-26 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-04-01 2021-04-26 D Nursing and Physician Services Deficiencies Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    2021-04-01 2021-04-26 K Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-04-01 2021-04-26 D Administration Deficiencies Employ staff that are licensed, certified, or registered in accordance with state laws.
    2021-04-01 2021-04-26 D Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-04-01 2021-04-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-01 2021-04-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2020-12-03 2021-04-26 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-12-03 2021-04-26 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-12-03 2021-04-26 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-18 2019-08-15 C Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-07-18 2019-08-15 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2019-07-18 2019-08-15 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-07-18 2019-08-15 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-18 2019-08-15 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-07-18 2019-08-15 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-07-18 2019-08-15 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-07-18 2019-08-15 E Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-07-18 2019-08-15 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2019-07-18 2019-08-15 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-07-18 2019-08-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2019-01-28 $6,633
    2020-07-02 $119,657
    2020-12-03 $410,270
    2020-12-03 $266,676
    2020-12-03 $252,425
    2021-01-04 $650
    2021-03-15 $983
    2021-03-22 $1,310
    2021-07-12 $9,750
    2021-12-20 $9,750
    2021-12-20 $15,000
    2021-12-20 $9,227
    2022-01-24 $1,645
    2022-01-31 $1,988
    2022-01-31 $1,973
    2022-04-04 $2,302
    2022-04-04 $2,320
    2023-02-02 $15,000

    Denials

    Denial Date Payment Denial Days
    2021-07-12 19
    2023-02-02 4

    What is in the Neighborhood

    General Area Overview
    • The closest city is Des Moines which is 0.6 miles away and has a population of 210,330 (small city).
    • The average income is $34,449, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 23
      • Average Temperature: 52.6
      • Day Breakdown: The area gets 126 days of rain, 37 days of snow and 200 days of sun
      • Precipitation: 1.8 inches a year

    Demographic Overview
    • The median age is 34.5 years old, average compared to other cities.
    • 5.6% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 11.34% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 6% Asian, 11% Black or African-American, 10% Hispanic or Latino, and 70% White.

    Health and Safety Overview
    • The crime rate is 1.11 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.39 incidents per 100 people
      • Property Crime: 0.56 incidents per 100 people
      • Drug-Related Crime: 0.04 incidents per 100 people
    • The average life expectancy in zip code is 78.43 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 267.0, Moderate Days 37.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jung's Oriental Food Store
    0.7 miles away
    Hy-Vee
    1.1 miles away
    Plaza Food Market
    1.4 miles away
    Gateway Market
    1.5 miles away
    Hilal Groceries
    1.5 miles away

    None Found

    Bus Stations

    6th Ave & University Ave
    0.2 miles away
    6th Ave & Forest Ave
    0.2 miles away
    6th Ave & Mercy Hospital
    0.3 miles away
    6th Ave & Indiana Ave
    0.3 miles away
    6th Ave & Ascension St
    0.3 miles away

    Banks

    Journey Credit Union
    0.2 miles away
    West Bank
    0.6 miles away
    Bankers Trust
    0.7 miles away
    Premier Credit Union
    0.7 miles away
    Community Choice Credit Union
    0.8 miles away

    Hospitals

    MercyOne Des Moines Medical Center
    0.0 miles away
    Iowa Lutheran Hospital
    0.4 miles away
    Iowa Methodist Medical Center
    0.9 miles away
    Broadlawns Medical Center
    1.2 miles away
    VA Medical Center
    2.6 miles away

    Pharmacies

    Hammer Pharmacy
    0.9 miles away
    Walgreens
    1.1 miles away
    Broadlawns Medical Center Pharmacy
    1.5 miles away
    CVS Pharmacy
    1.9 miles away
    Hy-Vee Pharmacy
    2.4 miles away

    Dentists

    Ingersoll Family Dentistry
    2.0 miles away
    Ingersoll Dental Group
    2.7 miles away
    Smile Orthodontics
    2.7 miles away
    Mosier Dental
    2.8 miles away
    Bruce Heilman Dentistry
    2.8 miles away

    Parks

    Mercy Park
    0.2 miles away
    East Village
    0.3 miles away
    Bates Park
    0.3 miles away
    Capitol Park
    0.4 miles away

    None Found

    Shopping

    Merle Hay Mall
    4.6 miles away
    Haymarket Mall
    4.7 miles away
    Southridge Mall
    5.3 miles away
    Valley West Mall
    6.6 miles away
    Jordan Creek Town Center
    9.6 miles away

    Culture

    Simon Estes Amphitheater
    0.9 miles away
    Civic Center of Greater Des Moines
    0.9 miles away
    Vaudeville Mews
    1.1 miles away
    Temple Theater
    1.1 miles away
    Kum & Go Theater
    1.2 miles away

    Restaurants

    Tacos La Familia
    0.5 miles away
    Tacos Mariana's
    0.7 miles away
    Buzzard Billy's
    0.7 miles away
    Zombie Burger & Drink Lab
    0.8 miles away
    Alba
    0.8 miles away

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    Google map of University Park Nursing & Rehabilitation

    Licensing

    This community is licensed by the state of IA. It is a medium-sized community with 25 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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