Traces of Tiger Senior Living Community

Positive Reviews:

• Many reviewers describe the facility as a caring and family-oriented place, with staff treating residents and their families like their own.
• Staff members are praised for going above and beyond in their care, offering personal contact numbers for round-the-clock communication.
• The facility is noted for its cleanliness and the quality of its home-cooked meals.
• Several reviewers highlight the excellent care provided in both the assisted living and memory care units.
• Some families have expressed gratitude for the support and care extended to them during difficult times, including the progression of Alzheimer’s in their loved ones.
• The facility is highly recommended by many for the care of loved ones, with some noting continued communication with staff even after a resident's passing.

Negative Reviews:

• One reviewer reported poor treatment of their grandfather, including inadequate personal care leading to bed sores and unprofessional behavior from management.
• Another review criticized the facility for insufficient and inappropriate food, lack of prompt medical care, and the development of a painful bedsore, suggesting potential neglect.
• Concerns were raised about the overall quality of care, with a recommendation to consider other options and to review other negative feedback.

Overall:

The majority of reviews for the facility are overwhelmingly positive, with many families expressing satisfaction and gratitude for the care provided to their loved ones. However, there are a few negative experiences noted, which highlight concerns about the quality of care and professionalism in some instances.