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Townsend Park Health And Rehabilitation
196 North Dixie Avenue, Cartersville, GA 30120
Based on 7 reviews
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Services and Housing Options
Assisted Living, Nursing Home, Skilled Nursing, RehabilitationEstimated Pricing
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(800) 780-8101To Reach a Resident
(770) 387-0662Find a Senior Community that Best Fits Your Needs
Townsend Park Health And Rehabilitation Description
Skilled care services have changed and grown a lot over time, now offering more than just traditional nursing home care. The wonderful staff at Townsend Park Health & Rehabilitation can help you choose the best level of care for your loved one. If your loved one needs to transition to a new care facility, we can help make the process as smooth as possible. At Townsend Park Health & Rehabilitation, we offer tailored rehabilitative therapy programs for both short-term and long-term stays. The therapist works one-on-one with the patient, focusing on helping them to achieve and maintain their desired level of functioning.Rehabilitation
We offer rehabilitative therapy at Townsend Park Health & Rehabilitation for either a short-term stay or during long-term care. Therapists work with patients one-on-one, focusing on helping them reach and stay at their desired level of functioning.Skilled Nursing
The skilled care services provided today have expanded and are much different than the nursing home care of the past. At Townsend Park Health & Rehabilitation, we can help you choose the right level of care for your loved one. If your loved one needs a short-term stay, we can offer full transition care services.Dining
We are excited to announce our new and improved daily dining options! In addition to our delicious meals, we now have a gourmet snack cart with fresh fruit, pastries and sweets. Plus, we are proud to serve local products through partnership with Georgia Grown.Price Comparison
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Amenities
Townsend Park Health and Rehabilitation offers many amenities to its patients, including private and shared rooms. Patients are encouraged to bring their cherished belongings to personalize their room. All rooms are climate controlled for heating and air. The facility also features a beautifully landscaped secure courtyard, as well as a social area with a large screen TV. Housekeeping and laundry services are also provided, as is an onsite professional staffed beauty/barber shop.Rehabilitation Services and Amenities
Townsend Park Health And Rehabilitation offers a range of rehabilitation services and amenities to help patients reach their maximum potential. These include Physical Therapy for strength, flexibility, coordination and balance; Occupational Therapy for independence in everyday activities; and Speech-language Therapy for communication, voice, swallowing and cognition issues. All of these are provided in a warm environment by experienced professionals.Skilled Nursing Services and Amenities
Townsend Park Health And Rehabilitation offers a variety of skilled nursing services and amenities. 24-hour skilled nursing services are available, as well as pharmacy services and hospice services. The facility is Medicare and Medicaid certified, and they offer a transition of care program to help patients transition from one care setting to another. In addition, Townsend Park Health And Rehabilitation has a specialized wound care program and bariatric care program to meet the needs of all patients.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 5 stars on its health inspection, 3 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 1-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 11/27/89 and is run by a non profit organization. It is a large-sized nursing community with 124 nursing beds. Currently, there are 78 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $657.80.Overall Ratings
The Townsend Park Health And Rehabilitation is a nursing home with a 5-star overall rating, the highest possible. The nursing home is in the top 10% of facilities in terms of overall rating and slightly higher than the state average. This nursing home has a 5-star health inspection rating, also the highest possible. The nursing home is once again in the top 10% of facilities in terms of health inspection rating and slightly higher than the state average. However, when it comes to quality ratings, they are unfortunately in the bottom 30% of all facilities and their quality rating is lower than average when compared to other states.Staff Ratings
The Townsend Park Health And Rehabilitation is a nursing home that has a 2-star staff rating the second lowest possible. The nursing home is in the bottom 30% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top 20% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom 30% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top half of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly higher than the state average. The nursing home is in the top 40% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly higher than the state average.Quality Measures
The Townsend Park Health And Rehabilitation nursing home is in the bottom 20% of all facilities in terms of residents that have one or more falls with a major injury. The number of residents that have one or more falls with a major injury is slightly higher than the state average. The nursing home is also in the bottom 20% of facilities in terms of residents whose ability to move independently worsened. The number of residents whose ability to move independently worsened is higher than the state average. However, the nursing home is in the top half of facilities in terms of residents who lose too much weight. The number of residents who lose too much weight is slightly lower than the state average. Additionally, the nursing home is in the bottom 30% of facilities in terms of residents who received an antipsychotic medication. The number of residents who received an antipsychotic medication is slightly higher than the state average. Finally, the nursing home is in the bottom 40% of facilities in terms of residents with ulcers. The number of residents with ulcers is slightly lower than the state average.Emergency and Hospitalization Quality Measures
The Townsend Park Health And Rehabilitation nursing home is in the bottom 20% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is higher than the state average. The nursing home is also in the bottom 30% of facilities in terms of outpatient emergency department visits per 1000 days, which is slightly higher than the state average. Furthermore, the nursing home ranks in the bottom 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. However, it's worth noting that The Townsend Park Health And Rehabilitation is faring relatively better when it comes to short stay residents who were rehospitalized after a nursing home admission--they rank within the top 30% of all such facilities, and their rate of rehospitalization among short stay residents after a nursing home admission is way lower than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Cartersville Area
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Licensing
This community is licensed by the state of GA. It is a large-sized community with 124 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
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Care Staff Rating
Food Staff Rating
Cleanliness Rating
very thorough, caring, loving and attentive staff. they communicate well to family and are always available and willing to answer any and all questions. very personable and professional! I love them and the care they provide mother. Sheryl Barrett
DO NOT LEAVE YOU'RE LOVED ONE HERE! A FRIEND OF MINES DAD JUST LEFT THERE TO GO INTO A HOSPICE HOME DUE TO THE NEGLECT OF CARE FOR HIM. HIS DAUGHTER WORKS IN THE HEALTH FIELD AS DO I, SHE TOLD THEM OVER AND OVER AGAIN ABOUT A PLACE ON HIS FOOT AND THRY CONTINUED TO IGNORE HER, IT WENT UNTREATED TO LONG, AND EACH TIME THE FAMILY CAME TO VISIT AND WANTED TO SEE IT THEY ALWAYS HAD IT COVERED. HE WENT INTO THE HOSPITAL WHERE HE WAS TRANSFERRED INTO HOSPICE CARE, FINALLY HE GOT THE CARE HE NEEDED, BUT IT WAS TO LATE HE PASSED AWAY ON 8/10/2021. ALSO WHILE AT TOWNSEND PARK, THE FAMILY COULD NEVER GET ANY ANSWERS, AND THEIR LOVED ONE WAS ALWAYS ZONED OUT FROM THE MEDS THEY GAVE HIM!! HE WENT FROM PERFECTLY CAPABLE OF KNOWING WHAT WAS GOING ON AND ABLE MOVE TO BED BOUND IN 4 MONTHS. THE FAMILY ALSO WAS ONLY ALLOWED SHORT VISIT TIMES EACH TIME AND THE STAFF ALWAYS HAD A NASTY HATEFUL ATTITUDE TOWARDS THEM AND THE RESIDENTS OF FACILITY.
My mom has been here since June of this year. I love how everyone there treats here and how she’s taken care. Thank you all!!!🙏🏻❤️
I was a patient at Townsend Park for 18 days in the rehabilitation department. The first day was horrible and it only got worse. They Had two males who were changing women's disposable diapers (mine included) and I thought a female should take care of that for a female. My first meal was canned beef stew For dinner! There were two foul-mouthed young women outside my door for two hours that night, talking loudly and saying the "F" and "MF" and "GD" words! I could not sleep because of this. The next morning I reported it to the nursing supervisor, who turned around and told them what I said about them. They systematically talked to all their co-workers and mounted a plot to make my time there a living hell. From the occupational therapy supervisor (who refused to give me therapy and put me with another therapist) to the dietary department (which would serve everyone else and wait until I complained that I didn't get my meal and take 30 minutes or more to bring my tray, and over-salted my food) to the bathing department (who didn't even ask me if I wanted a shower, but wrote in their book that I refused a shower) to most of the nurses who would not give me my breathing treatments on time or my pain medicine on time. I had to ask for every dose of my meds and they took up to six hours to give it to me. The last day I was there, I got my tray, as usual, having to tell them that I didn't get a tray while my roommate was already finished with hers. The coffee was cold, the milk was not cold, etc. But, the worst thing of all happened when I drank the milk down. There was a jet-black blob of some kind of substance in the middle of the bottom of the cup! The only thing they serve in those small cups is milk, orange juice, and water! I showed the nurse and she did nothing about it. I showed the woman who takes the trays and she said, Ooh...I don't know what that is. Oh yes, when I finally got a shower, the woman who cleans the rooms stole two bottles of medicine, money, and a small bottle of perfume from my purse while I was gone from my room for about 45 minutes. Also, they use reusable water cups with lids there. They send them to be ran through the dish washer. Well, you know what would happen to me? I was extremely thirsty (because they didn't give me a fresh cup of ice water) and when I asked for one for the second or third time, they brought me a cup and I drank quite a bit of water from it, and when I put my glasses on and saw the lid that I was just sipping through, you guessed it, it was filthy and looked like it had the remnants of vomit on it! I caught some kind of virus and vomited for two days. I have never been the same since I left Townsend Park. I believe the black stuff they put in my milk glass was toxic. My health has steadily gone down hill since then. And I was only there for 18 days. I feel so sorry for the poor souls that have to live there. If you have a relative there, do everything in your power to get them out! I assure you that they are not being treated right and their life is in danger. And if you are thinking about putting a relative in Townsend Park, please do your research and find a better place. There is a reason they do not allow cameras there. They say it is for patient privacy but no, it's so you cannot catch them doing bad things. I saw a night shift nurse jerking an old frail woman around by the arm and fussing her out for getting "out yo bed" so please take your loved ones elsewhere. They do not deserve even one star but I had to give them a star to even post this.
Worst care of my elderly mother. It took them 30 mins or me to get to her when she needed to go to the restroom and 95% of the time,,they forgot she was on the potty. The food was something I wouldn't feed a pig and worse of all the place smelled FILTHY!!!!! If you have a loved one who needs therapy, I would avoid this place like the plague!!! Not worth one star, but I couldn't rate them any lower. Oh yes, the nurses were snotty and not worth a job!!!
DO NOT LEAVE YOU'RE LOVED ONE HERE! A FRIEND OF MINES DAD JUST LEFT THERE TO GO INTO A HOSPICE HOME DUE TO THE NEGLECT OF CARE FOR HIM. HIS DAUGHTER WORKS IN THE HEALTH FIELD AS DO I, SHE TOLD THEM OVER AND OVER AGAIN ABOUT A PLACE ON HIS FOOT AND THRY CONTINUED TO IGNORE HER, IT WENT UNTREATED TO LONG, AND EACH TIME THE FAMILY CAME TO VISIT AND WANTED TO SEE IT THEY ALWAYS HAD IT COVERED. HE WENT INTO THE HOSPITAL WHERE HE WAS TRANSFERRED INTO HOSPICE CARE, FINALLY HE GOT THE CARE HE NEEDED, BUT IT WAS TO LATE HE PASSED AWAY ON 8/10/2021. ALSO WHILE AT TOWNSEND PARK, THE FAMILY COULD NEVER GET ANY ANSWERS, AND THEIR LOVED ONE WAS ALWAYS ZONED OUT FROM THE MEDS THEY GAVE HIM!!HE WENT FROM PERFECTLY CAPABLE OF KNOWING WHAT WAS GOING ON AND ABLE MOVE TO BED BOUND IN 4 MONTHS. THE FAMILY ALSO WAS ONLY ALLOWED SHORT VISIT TIMES EACH TIME AND THE STAFF ALWAYS HAD A NASTY HATEFUL ATTITUDE TOWARDS THEM AND THE RESIDENTS OF FACILITY.
Do not leave your loved one at this facility. We have an 89 year old grandparent and made the mistake of having this place care for him. We are a very involved family and like to visit every day. They only allow 30 minute visitation per day - which is NOT the CDC guidelines AND we were told now that we can not visit every day after we complained about a nurse that had been nasty to the visitors and the patients on several occasions---This was witnessed over and over and nothing done about it because they need warm bodies. If you love your family, DO NOT LEAVE THEM AT THIS PLACE.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-21 | 2021-09-05 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-07-21 | 2021-09-05 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-07-21 | 2021-09-05 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-09-26 | 2018-11-11 | E | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2017-10-04 | 2017-11-19 | E | Smoke Deficiencies | Have enough space near smoke barriers to protect residents. |
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