Tioga Community Care Center

Summary of Reviews:

• Some reviewers express concerns about insufficient nursing staff per ward, leading to slow response times and inadequate communication with family members.
• There are complaints about the quality and taste of the food, described as bland, uninteresting, and sometimes dry.
• One reviewer was disturbed by the practice of moving deceased persons through the corridors during meal times, suggesting a more discreet approach.
• Despite some negative feedback, there are positive reviews highlighting the cleanliness of the facility, the knowledge and mindfulness of the staff, and the recent remodeling efforts that have improved the environment.
• Several reviewers appreciate the low staff turnover and the special care provided to meet residents' needs, making it a favored choice among other homes.
• Concerns were raised about residents' belongings going missing, suggesting potential issues with security or staff behavior.
• Communication issues were noted, with some reviewers finding it difficult to get through to the facility due to automated phone systems.
• There are serious complaints about neglect, including denying baths to a resident with a skin condition, leaving a resident unattended for hours, canceling important medical appointments without notice, and not providing timely meals.

Overall, the reviews present a mixed picture, with some expressing satisfaction with the care and environment, while others raise significant concerns about staffing, communication, and resident care.