The Woodland

Positive Reviews:

• Many reviewers praise the facility, describing it as awesome, beautiful, clean, and well-maintained with happy staff and well-cared-for residents.
• Several comments highlight the great amenities, the quality of rehab/PT facilities, and the dedication of the staff.
• Some reviewers note the high quality of food and the family-like treatment of residents.
• Visitors and residents appreciate the impressive staff, clean facilities, and the overall pleasant environment for assisted living.
• Positive experiences also include enjoyable visits and meetings held at the facility, with special mention of the quality of food in the Community Center.

Negative Reviews:

• One review reports a serious incident leading to a resident's death, citing neglect and lack of proper care.
• Another review criticizes the facility for improper care of a family member post-surgery, leading to health complications and a lack of proper physical therapy.
• Concerns about management changes negatively impacting resident care, with reports of neglect, delay of care, and injuries.
• Some reviewers express dissatisfaction with the level of care and attention to residents, mentioning issues like long wait times for assistance and missing personal items.
• A few reviews describe the facility as confusing to navigate or express general dissatisfaction without specific details.

Mixed Feedback:

While many reviews highlight the facility's strengths, including its amenities, staff, and cleanliness, there are serious concerns about resident care, management, and safety. Prospective residents and their families are advised to consider both the positive aspects and the reported issues when making decisions.