📞 Call for pricing and availability: (800) 780-8101
The Willows At Citation
1376 Silver Springs Dr, Lexington, KY 40511
For Pricing & Availability
(800) 780-8101To Reach a Resident
(859) 554-4757Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Jan. 11, 2024. Here's a detailed breakdown:
Assisted Living Costs
Base Price: $5,339 per month
Additional Care Costs: $0 to $945 per month (depending on level of care needed)
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Jan. 11, 2024. Here's what we learned:
About The Willows Senior Living Community
The Willows is a senior living community that offers a range of care options to meet the diverse needs of its residents. The community provides both assisted living and skilled nursing care, ensuring that residents receive the appropriate level of support for their individual circumstances.
Accommodations and Availability
The Willows currently has a waitlist for potential residents. The length of the waitlist varies based on the number of referrals and other factors, so a definitive timeframe for availability is not provided.
Respite Care and Short-Term Stays
For those in need of temporary care, The Willows offers respite care and short-term stay options. The minimum duration for such stays is not specified, but the staff can provide more detailed information upon request.
Aging in Place and Pet Policy
Residents at The Willows have the ability to age in place, meaning they can continue to live in the community as their care needs evolve. The community is also pet-friendly, allowing residents to bring their furry companions into assisted living, subject to certain conditions and a pet fee, the specifics of which can be provided by the staff.
Moving Assistance
While The Willows does not have its own moving staff, the community can recommend moving companies and offers reimbursement for moving expenses up to a certain amount, with the presentation of a receipt.
Transportation Services
Transportation is available for residents, with scheduled services on Tuesdays and Thursdays directly from the facility, and additional services on Monday, Wednesday, and Friday through an external provider. Charges for transportation are based on mileage.
Dining Experience
The dining services at The Willows feature heart-healthy options, with meals that include a protein, starch, and vegetable. A dietician ensures that dietary needs are met, including mechanical soft, liquid, or pureed foods when necessary. Meals are served three times a day in the dining room, with breakfast at 7:00 AM, lunch at 11:30 AM, and dinner around 4:45 PM. Room service is available for an additional fee, encouraging residents to dine in the communal dining room.
Staffing and Safety
The Willows employs a team of nurses, aides, and KMAs to provide care for residents. The community also has a chef and an assistant director of food services. Safety measures include lockdown systems, coded exit doors, and locked facilities after 7 PM, with entry requiring a call to the facility. Nurses check on residents hourly and respond to call lights as needed.
Healthcare Services
Residents have access to COVID-19 and flu vaccines, as well as pneumonia vaccines, within the community.
Resident Concerns and Family Communication
Resident concerns are addressed through a formal process, with staff submitting concerns and communicating internally to resolve issues. Regular meetings are held to discuss resident goals and address any unmet needs. Communication with families is primarily conducted via phone calls or in-person meetings, tailored to the preferences and needs of each resident and their family.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Lexington
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Lexington
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lexington
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Lexington
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- The facility is highly praised for exceeding care standards and treating residents like family.
- Recommended for rehabilitation after knee or hip replacement surgery, with good food, care, and knowledgeable physical and occupational therapists.
- Former residents express a desire to return for post-op care, highlighting satisfaction with the staff and facility.
- Noted for its beautiful and clean campus, offering exceptional care to residents.
- Employees find the community warm and inviting, with positive feedback from families and residents.
- Commended for taking great care of residents, with a focus on keeping families informed about their loved ones' care and health.
Negative Reviews:
- Concerns raised about the facility's focus on payment over patient care, with reports of inadequate assistance in finding new accommodations for those unable to pay.
- Reports of declining health and inadequate attention to nutrition and physical abilities during rehabilitation stays.
- Issues with billing and insurance, causing frustration for families despite the high quality of care and food service.
Mixed Feedback:
- While there are glowing reviews about the care and environment, some families have experienced significant challenges related to billing, insurance, and perceived priorities regarding payment over patient welfare.
Reviews
There are currently no reviews that were left on My Caring Plan
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The Willows At Citation Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 4, 2014
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 54
Total current residents: 50
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-04 | 2021-12-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-11-04 | 2021-12-15 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-11-04 | 2021-12-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-04 | 2021-12-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-04 | 2021-12-15 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-11-04 | 2021-12-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-04 | 2021-12-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-09-11 | 2020-10-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-05-10 | 2018-06-09 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-05-10 | 2018-07-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-05-10 | 2018-07-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-05-10 | 2018-07-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-05-10 | 2018-07-13 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-05-10 | 2018-07-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-05-10 | 2018-06-09 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-19 | $650 |
What is in the Neighborhood
- The closest city is Lexington-Fayette which is 2.6 miles away and has a population of 314,488 (small city).
- The average income is $63,085, which is average compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 35
- Average Temperature: 57.4
- Day Breakdown: The area gets 189 days of rain, 20 days of snow and 155 days of sun
- Precipitation: 3.2 inches a year
- The crime rate is 6.25 per 100 people which is high compared to other cities.
- Violent Crime: 1.31 incidents per 100 people
- Property Crime: 3.91 incidents per 100 people
- Drug-Related Crime: 0.57 incidents per 100 people
- The average life expectancy in zip code is 77.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 158.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.6 miles awayStop & Shop
0.6 miles awayWalmart Supercenter
0.8 miles awayKroger
2.0 miles awayWine + Market
2.2 miles awayNone Found
Bus Stations
Bluegrass Art Shelter
1.6 miles away3rd @ Jefferson - Stop 330
2.1 miles away1138 3td @ 478 Inbound
2.1 miles away1356 North Broadway @ 3rd Outbound
2.2 miles away38 Jefferson @ 176 (Still Alley)
2.3 miles awayBanks
Fifth Third Bank
2.6 miles awayCentral Bank
2.6 miles awayBank of the Bluegrass & Trust Co.
2.7 miles awayCity National Bank
2.8 miles awayWells Fargo
2.8 miles awayHospitals
Eastern State Hospital
0.8 miles awayGood Samaritan Hospital
2.9 miles awayUnited States Veterans Hospital
3.1 miles awayLexington VA Medical Center
3.8 miles awayUK Healthcare
3.9 miles awayPharmacies
Walgreens
1.8 miles awayRite Aid
4.0 miles awayWheeler's
4.3 miles awayCVS
4.8 miles awayPharmacy Shop
5.1 miles awayDentists
Meadowthorpe Family Dentistry
2.4 miles awayJohn J Culler III, DMD
3.1 miles awayBluegrass Periodontics: Elliot D. Neuman, D.M.D., M.S.
3.1 miles awayLexington Periodontics and Implant Dentistry, PLLC
6.1 miles awayArnold Dental
6.2 miles awayParks
Martin Luther King Park
0.2 miles awayGreen Acres Park
0.3 miles awayShadybrook (former)
0.4 miles awayOakwood Park
0.8 miles awayElkhorn Park
0.9 miles awayNone Found
Shopping
Fayette Mall
6.8 miles awayCulture
Lexington Opera House
2.4 miles awayLexington Children's Theatre
2.5 miles awayInstitute 193
2.5 miles awayLyric Theater
2.5 miles awayDowntown Arts Center
2.6 miles awayRestaurants
Sir Pizza
0.7 miles awayJalapeno's
0.9 miles awayCity Buffet
1.0 miles awayCracker Barrel
1.3 miles awayWaffle House
1.4 miles awayGet exact pricing & check availability
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Disclaimer
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