The Waterford At Mansfield

The Waterford has received a variety of reviews from residents, their families, and staff. Many express satisfaction with the caring staff, delicious food, spacious and home-like apartments, and the range of activities and group trips available. The community is described as lively, welcoming, and beautifully maintained, with a strong emphasis on personal connections and making residents feel like family.

However, there are concerns regarding the management and professionalism within the nursing department, with one review highlighting issues such as unprofessional behavior, inadequate training for new nurses, and unethical practices. Another review criticizes the facility for poor communication and unprofessional handling of employment processes.

Despite these criticisms, many reviews praise the Waterford for its cleanliness, the quality of care provided to residents, and the overall positive atmosphere. The community is noted for its efforts to keep residents safe during the pandemic, with low incidents of Covid and measures in place to ensure the well-being of everyone.

Some reviews suggest the need for improvements in diversity training and care for dementia patients, as well as updates to the facility's flooring for better sanitation and durability. Nonetheless, the majority of feedback highlights the compassionate and patient care provided, the peace of mind it brings to families, and the affordability of the Waterford in Mansfield.

In summary, while there are areas for improvement, particularly in management and communication, the Waterford at Mansfield is largely appreciated for its caring staff, quality of life provided to residents, and the sense of community it fosters.