📞 Call for pricing and availability: (800) 780-8101
The Villa At South Holland
16300 Wausau Street, South Holland, IL 60473
For Pricing & Availability
(800) 780-8101To Reach a Resident
(708) 596-5500Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Feb. 20, 2024. Here's what we learned:
About Elevate Care of South Harlem
Elevate Care of South Harlem is a skilled nursing facility that specializes in providing high-quality care and rehabilitation services. Unlike assisted living facilities, Elevate Care focuses on offering comprehensive care that includes both skilled nursing and rehabilitation options to meet the diverse needs of its residents.
Types of Care Offered
- Skilled Nursing Care
- Rehabilitation Services
- Respite Care and Short-term Stays
Pet Policy
While visitors may bring pets to visit, residents are not allowed to have pets live with them within the facility.
Waitlist Information
Prospective residents should anticipate a waitlist for admission, indicating the high demand and quality of care provided at Elevate Care of South Harlem.
Transportation Services
Transportation services are available for medical appointments, including dialysis and other essential healthcare needs. These services are typically coordinated through the resident's insurance to ensure seamless access to necessary off-site medical care.
Payment Options
Elevate Care of South Harlem accepts both Medicaid and private pay, offering flexibility in payment options for residents and their families.
Staffing and Healthcare Personnel
- Registered Nurses (RNs)
- Licensed Practical Nurses (LPNs)
- Certified Nursing Assistants (CNAs)
- Medication Technicians (Med Techs)
- Visiting Physicians and Nurse Practitioners
Handling Complaints
Residents can voice complaints through multiple channels, including directly to staff, nursing managers, or the social worker. Elevate Care of South Harlem provides complaint forms and a dedicated box for submissions, ensuring that all concerns are addressed promptly and effectively.
Communication with Family and Friends
The facility maintains a website for general information and updates. Additionally, the activities director creates a calendar of events, including holiday celebrations and special activities, to keep families informed and engaged with their loved ones' lives in the community.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in South Holland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in South Holland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express dissatisfaction with the facility's responsiveness, including not returning calls and leaving residents unattended.
- Concerns were raised about the quality of care, including instances of neglect and unprofessional behavior by staff.
- Some reviewers reported positive experiences, highlighting the cleanliness of the facility, the professionalism and kindness of the staff, and the quality of care provided to their loved ones.
- There were mixed feelings about the facility's handling of medical and emergency situations, with some praising the attentiveness and others pointing out delays and mismanagement.
- Visitation restrictions due to the pandemic were mentioned, with hopes for more flexible visiting hours in the future.
- A few reviews specifically appreciated the facility for its cleanliness, lack of unpleasant odors, and the friendly environment.
- One review mentioned difficulty in contacting the facility for a refund after a loved one's passing, describing the experience as unprofessional.
Overall, the reviews present a mixed picture of the facility, with some expressing satisfaction with the care and environment, while others highlight significant areas for improvement, particularly in communication and the quality of care.
Reviews
I went to visit my aunt this past weekend, this place is HORRIBLE. it was inhumane. She was complelty naked, tagled up in her sheet, facing a nasty dirty wall. It was 12noon and she wasn't washed, teeth wasn't brushed or hair combed. It was like nothing I have ever seen before. This place should be shut down as far as I am concerned.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: May 3, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 171
Total current residents: 126
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 34
Number of payment denials: 2
Number of fines: 10
Total cost of fines: $269254
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-09 | 2023-01-18 | F | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2022-11-09 | 2022-12-03 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-11-09 | 2022-12-03 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-11-09 | 2022-12-03 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-11-09 | 2022-12-03 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-11-09 | 2022-12-03 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-11-09 | 2022-12-03 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-11-09 | 2023-04-17 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2022-11-09 | 2022-12-03 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-27 | 2023-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2023-03-27 | 2023-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-03-27 | 2023-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-03-27 | 2023-03-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-03-27 | 2023-03-28 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-27 | 2023-03-28 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-01-03 | 2023-01-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-01-03 | 2023-01-04 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-01-03 | 2023-01-04 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-28 | 2023-01-10 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-17 | 2022-12-05 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-08-17 | 2022-09-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-10-28 | 2022-11-11 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-10-28 | 2022-11-11 | E | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2022-10-28 | 2022-11-11 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-10-28 | 2022-11-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-10-28 | 2023-01-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-28 | 2022-11-11 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-10-28 | 2022-11-11 | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-10-28 | 2022-11-11 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-29 | 2022-04-12 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-27 | 2022-02-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-01-27 | 2022-02-08 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-04 | 2022-01-07 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2021-10-13 | 2021-11-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-10-13 | 2021-11-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-09-23 | 2021-09-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2021-09-23 | 2021-09-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-23 | 2021-09-28 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-08-06 | 2021-08-31 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-06 | 2021-08-31 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-05 | 2021-12-30 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-11-05 | 2021-12-30 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-11-05 | 2021-12-30 | G | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-05 | 2021-12-30 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-05 | 2022-01-07 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-05 | 2022-01-07 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2020-11-12 | 2020-11-30 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-25 | 2020-10-19 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-09-25 | 2020-10-19 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-09-25 | 2020-10-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-25 | 2019-10-14 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-09-25 | 2019-10-14 | D | Resident Rights Deficiencies | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| 2019-09-25 | 2019-10-14 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-09-25 | 2019-10-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-09-25 | 2019-10-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-09-25 | 2019-10-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-25 | 2019-10-14 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-09-25 | 2019-10-14 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-09-25 | 2019-10-14 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2019-09-25 | 2019-10-14 | D | Quality of Life and Care Deficiencies | Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. |
| 2019-09-25 | 2019-10-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-03 | $11,000 |
| 2019-01-25 | $16,975 |
| 2019-09-05 | $8,294 |
| 2020-06-08 | $650 |
| 2020-07-16 | $9,750 |
| 2020-09-25 | $9,750 |
| 2020-11-12 | $19,247 |
| 2021-08-06 | $48,790 |
| 2021-08-09 | $975 |
| 2021-08-09 | $983 |
| 2021-11-05 | $93,060 |
| 2022-01-03 | $1,300 |
| 2022-01-03 | $1,310 |
| 2022-01-05 | $13,320 |
| 2022-03-29 | $16,185 |
| 2022-10-28 | $46,550 |
| 2023-03-27 | $20,060 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-11-05 | 36 |
| 2022-10-28 | 26 |
What is in the Neighborhood
- The closest city is South Holland which is 0.3 miles away and has a population of 22,043 (small town).
- The average income is $51,989, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 27
- Average Temperature: 53.4
- Day Breakdown: The area gets 135 days of rain, 39 days of snow and 189 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 5.47 per 100 people which is high compared to other cities.
- Violent Crime: 1.2 incidents per 100 people
- Property Crime: 2.96 incidents per 100 people
- Drug-Related Crime: 0.73 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walt's Food Center
0.4 miles awayJewel-Osco
0.7 miles awayALDI
1.1 miles awayFairway Finer Foods
1.4 miles awayFood 4 Less
2.0 miles awayNone Found
Bus Stations
162nd Street & Wausau
0.2 miles awayState & 162nd Street
0.3 miles awaySouth Suburban College
0.6 miles away162nd Street & Cottage Grove WB
0.7 miles awayCottage Grove & 162nd Street SB
0.7 miles awayBanks
Chase
0.3 miles awayMB Financial Bank
0.4 miles awayBMO Harris Bank
0.5 miles awayFifth Third Bank
1.7 miles awayCitibank
2.2 miles awayHospitals
Ingalls Memorial Hospital
2.5 miles awayFranciscan Health Hammond
4.6 miles awaySouth Suburban Hospital
4.8 miles awayMetroSouth Medical Center
5.2 miles awayOak Forest Health Center
6.0 miles awayPharmacies
Walgreens
0.3 miles awayCVS Pharmacy
2.3 miles awayWalmart Pharmacy
2.5 miles awayDentists
Eldridge & Eldridge Dental Group
3.7 miles awayAAC
5.8 miles awayThe Center for Dental Excellence
6.2 miles awayA to Z Dental
6.4 miles awayFamily Dental Care
9.4 miles awayParks
Hollandale Park
0.0 miles awayWillowbrook Park
0.2 miles awayVeterans Park
0.5 miles awayDeYoung's Grove Park
0.5 miles awayWigwam Park
0.6 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
15.4 miles awayShopping
Orland Square Mall
12.2 miles awayThe Village Mall
13.4 miles awayHyde Park Shopping Center
13.7 miles awayKimbark Plaza
13.9 miles awayLittle Village Discount Mall
17.5 miles awayCulture
Fox Pointe
4.5 miles awayCountry Club Hills Ampiheater
6.1 miles awayThe Center for Visual and Performing Arts
6.2 miles awayUnion Street Gallery
6.7 miles awayAmphitheater
6.9 miles awayRestaurants
Pizza Hut
0.4 miles awayShark's Fish & Chicken
1.0 miles awayOutback Steakhouse
1.9 miles awayBuffalo Wild Wings
2.3 miles awayChili's
2.7 miles awayGet exact pricing & check availability
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