📞 Call for pricing and availability: (800) 780-8101
The Villa At Green Lake Estates
6470 Alden Dr, Orchard Lake, MI 48324
For Pricing & Availability
(800) 780-8101To Reach a Resident
(248) 387-4700Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Admissions Director at The Villa At Green Lake Estates via email on Jan. 18, 2024.
Overview of Staff and Training
Our facility is staffed daily with a comprehensive team including LPNs, RNs, aides, housekeeping, dietary staff, laundry personnel, and multiple management members during the week. However, management is not present in the facility on weekends. Our staff undergoes rigorous training to ensure the highest quality of care and support for our residents.
Safety and Well-being Measures
While we do not have a locked unit or specialty memory care unit, we accommodate residents with memory issues and implement measures to manage fall risks, such as using fall mats and lowering beds. Our facility is equipped with mag-locked doors and a key-coded elevator to enhance security and safety. We maintain vigilant oversight of residents, especially those at risk of falls.
Transition and Support Services
We offer social services and a behavioral health group for psychiatric services to aid residents' transition into our community. For residents on hospice, additional support services are available.
Transportation Services
Transportation is provided for appointments, with the option for a staff member to accompany residents if needed. Families are encouraged to participate in appointments and can also utilize our transport services for other activities.
Dining Experience
Our facility features two dining rooms, with the main dining room being the preferred choice for most residents. Alternatives and different textures are offered to accommodate dietary needs, including tube feeding.
Addressing Complaints and Issues
Our management team conducts daily room rounds to identify and address any resident concerns, ensuring prompt and appropriate responses to issues raised.
Cost of Living
Costs vary based on room type, with private pay options available alongside acceptance of many insurance plans for short-term stays and Medicaid for long-term care.
Communication with Residents' Families
We conduct care team meetings within 72 hours of admission to discuss care plans and address concerns, with ongoing communication as needed or on a quarterly basis for long-term care residents.
Short-term and Respite Stays
We offer short-term and respite stays, with costs covered by Medicare, Medicaid, or private pay, depending on eligibility and insurance coverage.
Pet-Friendly Community
Our community welcomes pets, with several fish and birds already part of our family. We encourage families to bring pets, provided they are friendly and vaccinated.
Vaccinations
Residents have the option to receive COVID-19 and flu vaccinations within our community, ensuring their health and well-being.
Aging in Place
Our community supports aging in place, with residents staying for varying durations, from a few months to over 8 years, without a current waitlist.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Orchard Lake
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing significant concerns:
- Several reviewers commend the nursing staff for being very nice, caring, professional, and attentive to patients.
- Some family members appreciate the facility's efforts to facilitate communication through Zoom calls during quarantine periods and the overall sense of community and family togetherness.
- Positive remarks also include the facility's cleanliness, the friendliness of the staff, and the serene outdoor environment that contributes to a comforting atmosphere.
- However, numerous reviews raise serious concerns about the quality of care, including instances of neglect such as patients being left in unclean conditions, experiencing delays in receiving medication, and suffering from sores due to lack of proper hygiene.
- Complaints about the facility's management include high staff turnover, unprofessional behavior, and a lack of essential supplies and support for both residents and staff.
- Some reviewers describe the facility as having a toxic work environment, with reports of harassment and a lack of teamwork, particularly in discharge planning and maintaining contact with family members.
- Concerns about health and safety hazards were mentioned, including overcrowded rooms, unclean conditions, and overall neglect of residents' well-being.
- There are also reports of mismanagement of residents' personal items and issues with the facility's response to health concerns, leading to hospital readmissions.
In summary, while some reviews highlight positive aspects of the facility, including caring staff and a welcoming environment, there are significant concerns about the quality of care, management practices, and the facility's physical condition that potential residents and their families should consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 23, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 85
Total current residents: 73
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 13
Number of
substantiated complaints: 47
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $142970
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-11 | 2023-06-02 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-05-11 | 2023-06-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-05-11 | 2023-06-02 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-11 | 2023-06-02 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-05-11 | 2023-06-02 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-11 | 2023-06-02 | D | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| 2021-12-29 | 2022-01-28 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-12-29 | 2022-01-28 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-12-29 | 2022-01-28 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-29 | 2022-01-28 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-10-14 | 2021-11-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-10-14 | 2021-11-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-10-14 | 2021-11-08 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2022-03-16 | 2022-04-08 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-03-16 | 2022-04-08 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-03-16 | 2022-04-08 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2022-03-16 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-16 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-03-16 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-03-16 | 2022-04-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-08 | 2021-07-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-04 | 2021-04-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-03-04 | 2021-03-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-03-04 | 2021-03-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-03-04 | 2021-03-08 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-03-04 | 2021-03-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-04 | 2021-03-08 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2021-01-21 | 2021-02-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-01-21 | 2021-02-16 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-01-21 | 2021-02-16 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-01-21 | 2021-02-16 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-01-21 | 2021-02-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-01-21 | 2021-02-16 | F | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2021-01-21 | 2021-02-16 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-01-21 | 2021-02-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-01 | 2020-09-23 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-09-01 | 2020-09-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2020-09-01 | 2020-09-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2020-09-01 | 2020-09-30 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-09-01 | 2020-09-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-09-01 | 2020-09-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-01 | 2020-09-30 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-09-01 | 2020-09-30 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-01 | 2020-09-23 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-09-01 | 2020-09-23 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2020-09-01 | 2020-09-30 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2020-11-19 | 2020-12-22 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2020-11-19 | 2020-12-22 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2020-11-19 | 2020-12-22 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-11-19 | 2020-12-22 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2020-11-19 | 2020-12-22 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2020-11-19 | 2020-12-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-11-19 | 2020-12-22 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2020-11-19 | 2020-12-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-11-19 | 2020-12-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-11-19 | 2020-12-22 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-11-19 | 2020-12-22 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-11-19 | 2020-12-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-11-19 | 2020-12-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-19 | 2020-12-22 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-07-02 | $18,159 |
| 2020-09-01 | $70,470 |
| 2020-11-19 | $3,250 |
| 2021-01-21 | $9,750 |
| 2021-12-29 | $59,500 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-01-21 | 41 |
What is in the Neighborhood
- The closest city is West Bloomfield Township which is 2.2 miles away and has a population of 64,690 (large town).
- The average income is $165,577, which is very high compared to other zip codes.
- Weather
- The crime rate is 2.58 per 100 people which is low compared to other cities.
- Violent Crime: 0.68 incidents per 100 people
- Property Crime: 0.9 incidents per 100 people
- Drug-Related Crime: 0.05 incidents per 100 people
- The average life expectancy in zip code is 78.96 years old, which is high compared to other zip codes.
- Air Quality: Good Days 119.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
1.7 miles awayWalmart Supercenter
2.8 miles awayAldi
3.0 miles awayMeijer
3.5 miles awayZerbo's Market & Bistro
4.0 miles awayNone Found
Bus Stations
Orchard Lake / Lone Pine (NB)
2.8 miles awayOrchard Lake & Lone Pine
2.8 miles awayOrchard Lake / Lone Pine (SB)
2.9 miles awayOrchard Lake / Foxpointe (SB)
2.9 miles awayOrchard Lake / Laurel Club NS (NB)
3.0 miles awayBanks
Chase
1.8 miles awayComerica Bank
1.8 miles awayHuntington Bank
1.8 miles awayGenisys Credit Union
1.8 miles awayTCF Bank
2.0 miles awayHospitals
Henry Ford West Bloomfield Hospital
3.6 miles awayHuron Valley-Sinai Hospital
4.3 miles awayPontiac General Hospital
5.8 miles awayMcLaren Oakland
6.8 miles awaySaint Joseph Mercy Oakland
6.9 miles awayPharmacies
CVS Pharmacy
1.8 miles awayRite Aid
1.9 miles awayWalgreens
2.0 miles awayHighland Pharmacy & Compounding
4.5 miles awayKroger Pharmacy
4.7 miles awayDentists
Lakes Pediatric Dentistry
1.8 miles awayWalled Lake Dental
3.9 miles awayA1 Family Dentistry of Waterford
4.7 miles awayJacobson Dental Group
4.7 miles awayRichard S. Bernstein, D.D.S.
4.9 miles awayParks
Willow Farm's Park
0.6 miles awayMarshbank Park
0.7 miles awayAero View Beach
0.8 miles awayCommunity Sports Park
1.1 miles awayWest Bloomfield Township
1.2 miles awayNone Found
Shopping
Crosswinds Mall
2.8 miles awayOrchard Mall
4.1 miles awayOld Orchard Shopping Center
4.3 miles awayGateway Shopping Center
4.8 miles awayBloomfield Town Square
5.9 miles awayCulture
Starlight Theater
4.9 miles awayThe Farmington Players
6.8 miles awayPerforming Arts Center
8.1 miles awaySt Dunstans
8.5 miles awayGreek Ampitheater
8.5 miles awayRestaurants
Don Juan
1.6 miles awayGreek Jalapeno
1.6 miles awayGreen Apple
1.7 miles awayWing Hong's Express
1.8 miles awayBiff's Coney Island
1.9 miles awayGet exact pricing & check availability
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