📞 Call for pricing and availability: (800) 780-8101
The Villa At City Center
11700 E Ten Mile Rd, Warren, MI 48089
For Pricing & Availability
(800) 780-8101To Reach a Resident
(586) 353-3800Estimated Pricing
Price Comparison
The Villa At City Center Description
Villa at City Center, located in Warren, Michigan, opened its doors in July 2015 with a renewed commitment to making people better. Since then, our team members have welcomed countless guests and their families, and we look forward to welcoming you.
We recently underwent a multi-million-dollar renovation to ensure that we deliver the level of comfort that our guests deserve. As much as our center looks and feels like a hotel, at its core it is a premier medical establishment. We understand the value of the small conveniences our patients enjoy at home, and we don’t take that for granted.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Warren
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Warren
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff described as awesome, courteous, and helpful.
- Facility praised for its cleanliness and pleasant smell, indicating regular monitoring and cleaning of residents.
- High levels of care and compassion from the staff, with a focus on patient well-being and recovery.
- Residents are happy and well taken care of, with good food and attentive staff.
- Quality of the facility and professionalism of the staff highly commended, despite minor issues with lost clothing.
- Appreciation for the efforts of the staff in caring for residents, with specific praise for the activities coordinator and HR team.
- Facility recommended for its cleanliness and kind, caring workers.
- Positive experiences with volunteer work and staff friendliness.
Negative Reviews:
- Reports of neglect, including untreated health issues and lack of proper supervision leading to falls.
- Communication issues, with changes in visitation rules and difficulty getting updates on resident's condition.
- Concerns over staff behavior, including using vulgar language and discussing residents inappropriately.
- Complaints about the receptionist and overall changes in the facility post-pandemic.
- Issues with the physical therapy department, including inappropriate treatment plans and attitudes.
Mixed Reviews:
- Some residents may not be receiving adequate portions of food, though the facility is clean and the staff is generally friendly.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 25, 1979
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 152
Total current residents: 140
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 34
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $92422
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-01-09 | 2020-02-14 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-25 | 2018-12-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-10-25 | 2018-12-14 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-10-25 | 2018-12-14 | F | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2018-10-25 | 2018-12-14 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-10-25 | 2018-12-14 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-10-25 | 2018-12-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-25 | 2018-12-14 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-10-25 | 2018-12-14 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-10-25 | 2018-12-14 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-10-25 | 2018-12-14 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-10-25 | 2018-12-14 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-10-25 | 2018-12-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-10-25 | 2018-12-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-10-25 | 2018-12-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that sources of ignition are removed from patients receiving respiratory therapy. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-23 | 2023-05-31 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2023-03-02 | 2023-03-21 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-01-26 | 2023-02-17 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-11-16 | 2022-12-23 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-10 | 2022-09-02 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-08-10 | 2022-09-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-08-31 | 2022-10-05 | E | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2022-08-31 | 2022-10-05 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-08-31 | 2022-10-05 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-08-31 | 2022-10-05 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-08-31 | 2022-10-05 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-08-31 | 2022-10-05 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-08-31 | 2022-10-05 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2022-08-31 | 2022-10-05 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-31 | 2022-10-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-08-31 | 2022-10-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-31 | 2022-10-05 | J | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-08-31 | 2022-10-05 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-08-31 | 2022-10-05 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-08-31 | 2022-10-05 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-08-31 | 2022-10-05 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-08-31 | 2022-10-05 | D | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-08-31 | 2022-10-05 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-08-31 | 2022-10-05 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-08-31 | 2022-10-05 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-08-31 | 2022-10-05 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-31 | 2022-10-05 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-31 | 2022-10-05 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-03-17 | 2022-03-25 | D | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2022-03-17 | 2022-03-25 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2022-03-17 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-02-10 | 2022-02-21 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-02-10 | 2022-02-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-17 | 2021-09-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-09 | 2020-02-14 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2020-01-09 | 2020-02-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-09 | 2020-02-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-01-09 | 2020-02-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-09 | 2020-02-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-01-09 | 2020-02-14 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-01-09 | 2020-02-14 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2020-01-09 | 2020-02-14 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2020-01-09 | 2020-02-14 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-09 | 2020-02-14 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2020-01-09 | 2020-02-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-19 | 2021-07-05 | K | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-23 | 2021-07-05 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-05 | 2021-04-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-31 | 2021-04-21 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-01-06 | 2021-02-05 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-10-25 | 2018-11-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-10-25 | 2018-11-23 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-10-25 | 2018-11-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-10-25 | 2018-11-23 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-10-25 | 2018-11-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-15 | $22,955 |
| 2021-03-24 | $77,422 |
| 2021-08-17 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-03-24 | 67 |
What is in the Neighborhood
- The closest city is Warren which is 1.0 miles away and has a population of 134,056 (small city).
- The average income is $36,329, which is very low compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 52.8
- Day Breakdown: The area gets 141 days of rain, 40 days of snow and 182 days of sun
- Precipitation: 1.2 inches a year
- The median age is 43.2 years old, very high compared to other cities.
- 5.77% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 13.91% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 8% Asian, 20% Black or African-American, 2% Hispanic or Latino, and 67% White.
- The crime rate is 5.4 per 100 people which is high compared to other cities.
- Violent Crime: 1.64 incidents per 100 people
- Property Crime: 2.31 incidents per 100 people
- Drug-Related Crime: 0.62 incidents per 100 people
- The average life expectancy in zip code is 77.12 years old, which is low compared to other zip codes.
- Air Quality: Good Days 129.0, Moderate Days 50.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Value Fresh Marketplace
0.1 miles awayKroger
0.6 miles awayMeijer
0.8 miles awayRoyal Supermarket
1.2 miles awayShoppers Market
1.5 miles awayNone Found
Bus Stations
10 Mile / Hoover (EB)
0.1 miles away10 Mile / Rayburn (WB)
0.1 miles away10 Mile / Gibson (EB)
0.1 miles away10 Mile / Hoover (WB)
0.2 miles away10 Mile / Hesse (EB)
0.3 miles awayBanks
Motor City Co-op Credit Union
0.2 miles awayPNC Bank
1.1 miles awayBank of America
1.2 miles awayHuntington Bank
2.2 miles awayCitizens Bank
2.3 miles awayHospitals
Saint John Macomb-Oakland Hospital, Warren
1.8 miles awaySt. John Providence Hospital
2.4 miles awayStoneCrest Center
2.8 miles awayBehavioral Center of Michigan
3.6 miles awayMichigan Surgical Hospital
4.3 miles awayPharmacies
Greater Care Pharmacy
0.1 miles awayWalgreens
0.9 miles awayCVS Pharmacy
1.3 miles awayRite Aid
1.3 miles awayCVS
2.1 miles awayDentists
Warren Dentistry
3.0 miles awayBig Chicken Dentistry: Andrew Feher, DDS, FADSA, PC
3.0 miles awayPaul Dental Group
3.3 miles awayNeighborhood Family Dentistry: Madison Heights Dentist
4.4 miles awaySmile Connections
4.5 miles awayParks
Jaycee Park
0.6 miles awayRentz Park
0.6 miles awayKramer Homes Park
0.7 miles awayMurray Field
0.7 miles awayLions Park
0.8 miles awayPlaces of Worship
Trinity Deliverance Church
7.9 miles awayMariner's Church
10.4 miles awaySandwich First Baptist Church
13.4 miles awayShopping
Eastland Center
3.9 miles awayThe Shops at Sterling Ponds
4.5 miles awayMacomb Mall
5.8 miles awayShopping Center
6.0 miles awayOakland Mall
6.7 miles awayCulture
North Coast Studios
3.1 miles awayHarpos Concert Theatre
5.4 miles awayMichigan Lottery Amphitheatre at Freedom Hill
6.1 miles awayPlanet Ant Theater
6.2 miles awayAnt Hall
6.3 miles awayRestaurants
Red Lobster
0.5 miles awayMartin's Ham & Cornbeef
1.2 miles awayHaney's Family Restaurant and Catering
1.2 miles awayJoe's Coney Island
1.2 miles awayLittle Joe's Coney Island Restaurant
1.3 miles awayGet exact pricing & check availability
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