The Residence At Thomas Circle

B B.

2021-12-07

Some of the nicest people work here; however, The Residences at Thomas Circle has questionable billing practices, and the facility is filthy despite the recent upgrades to common areas. The garage often has sewage spills. The onsite homecare service Lifematters often charges for visits never made, and it is up to you to track and challenge it (tip--put a camera in your loved one's room). The hair salon employees took a 20-dollar bill from our loved one who has early dementia and said it was cash for a salon service and then billed for the same service. The same salon charges seniors 70+ dollars for essential services, e.g. washing hair. Poorly organized programs, advertised events often cancelled, and confusing activity sign-up policies do not line up with advertised amenities. When we cleaned out the apartment, we found few appliances working and floors and walls covered in dead and live cockroaches--see pictures. We gave ample notice via email correspondence just before the pandemic stating we would be removing our loved one once we could see what would happen with the pandemic and we finally did so in consultation with the facility with the bills fully paid for rent and services rendered on day of move out. Still, The Residences at Thomas Circle insists on collecting additional rent on the vacated apartment, associated living service fees such as meals never taken, and miscellaneous charges made in the basement store weeks after our loved one departed. DC AARP suggests this billing is extortion particularly with a recorded notice to vacate given just days before the pandemic's complete shutdown of senior facilities and the rent paid in full on day of move. The Residences at Thomas Circle's actions is a possible infraction of elderly tenant rights and of DC Tenants' Rights during a Public Emergency and Public Health Emergency impacting DC. Should The Residences at Thomas Circle not CEASE and DESIST extortion of a nonagenarian with dementia, there is an avenue to escalate the matter with DC AARP, D.C. Tenants' Rights and the DC Department of Health. Grade for The Residences at Thomas Circle: A SOLID F-

Lexi M.

2018-04-12

Couldn't rave enough about this community. The residents here come from all walks of life, certainly a very diverse community. They work to make all new residents feel comfortable and welcome. It is a rental community, which I feel is unheard of for a retirement community and the location is only a few blocks from the Washington Monument. I have never experienced such a good group of staff in one building. Really good people.

Robert Nurick

2021-12-25

I have been very pleased with the care my sister has been getting in the memory care unit.

Sarah V

2021-12-04

I am very happy with Thomas Circle. It is wonderful knowing that there are good, skillful and kind people available to help my Mom and Dad when they need it. I know they are safe and have a great apartment and access to lots of great services and amenities. The best thing about Thomas Circle is the excellent, kind and compassionate staff. It's also a really welcoming and happy environment. We are very pleased!

Ben Bunnell

2021-12-01

In August, I helped my aunt move from her apartment of 50 years to the Residences at Thomas Circle after a hospitalization. Though she'd been putting off moving for quite some time, the first day she spent in her new apartment, she said it was perfect, and she grew accustomed to Thomas Circle very quickly. It was very easy to arrange some home health care for her, because LifeMatters has an office in the building, and I was really impressed at how well the whole staff of Thomas Circle and the LifeMatters team worked together. I've enjoyed getting to know the other residents of the building when I've visited, and the location right in the heart of downtown DC is vibrant and filled with opportunities. The staff of Thomas Circle couldn't be more accommodating, and the food is very good. They offer morning fitness classes, movie nights, guest performers, trips to DC museums, a cocktail hour on Fridays-- the list goes on, and if you're a city person, the location can't be beat. I'd recommend the Residences at Thomas Circle to anyone who wants to be in the heart of Washington DC, with friendly, caring support and access to a ton of opportunities in the city.

Lydia Pucci

2021-11-01

The team is wonderful and I love it here. I came down from NY and have lived for 2 years. My favorite thing to do here is play poker and dinner with my friends. I would recommend anyone to live here !

Rich Feit

2021-11-01

A close family member of mine is in the assisted living facility here. I feel that he’s been getting compassionate and attentive care from the staff, and it’s helped him get through the physical and mental challenges he’s faced since the injury that caused him to need this support. The pandemic has made it extremely difficult to have a clear day-to-day view of his life, but from everything I can see, this has been a good place for him to be.

Diana Wallace

2021-11-01

The Residences at Thomas was a wonderful home for my husband (80) who has Parkinson! There was PT everyday and also Speech therapy. There were 24 hour Nurses on duty and available! Always secure with all precautions taken during this time of COVID. We are thankful for being able to find a caring home in this difficult time!

Michael S

2021-10-01

My sister was a resident in the Independent Living area of The Residences at Thomas Circle. The Residences at Thomas Circle is more than a place to stay. Residens can be as active and as busy, or not active or not busy, as they chose. The ammenities offered are extensive and provide many opportunities for the residents. However, the major benifit to living at the Residences at Thomas Circle is the staff and the staff's caring approach to the residents. The Resident Services Manager was expecially helpful and approached her position not as a chore to be done, but as a calliing to help others. That attitude and the extensive ammenities listed on the website make the Residences at Thomas Circle an ideal place for someone looking for Independent Living. Also, the presence of medical personel on site is an added bonus. I did not have any contact with the Assisted Living, Skilled Nursing, and Memory Care areas, but I assume that the same philosophy of resident care which I observed in the Independent Living Area guides the staff in those other areas

Dyamond Rogers

2021-10-01

I have been an employee at this lovely facility for the past 3 years. The residents and employees are nothing less than awesome!

Donna Gayles

2021-10-01

This is an exceptional community. It’s a lively, inviting, yet relaxed and comforting environment that a couple of my friends have lovingly called home! There is such a warmth in the building not just because of its aesthetic appeal but because of the caring staff that works there. The entire supportive team from the physicians to the housekeeping staff have been great! I’ve had the pleasure of working with their team on numerous occasions and have never been disappointed! The recent renovations are lovely and the leadership of Sena Quist is equally delightful. She truly cares about each and every resident, which makes all of the difference in the world!

Marilyn smith

2021-10-01

My sister lived with me for 8 years before I found the Residences at Thomas Circle. They provide excellent care for her and the staff are great. They are familiar with the residents and their families, the facility is always clean, the food and food choices are delicious and freshly prepared, there’s many daily activities for the residents and it gives me a piece of mind knowing that my sister is being properly cared for by a 24 hour medical team. Living in a full apartment unit is truly the next best thing to living on her own. to the staff at services at the Residents at Thomas Circle.

Helen Pross

2021-10-01

My connection to The Residences at Thomas Circle is multi- tiered and deeply felt. It begins with a belief that it is arguably the best retirement community in our area. I have had the privilege of knowing the truly remarkable woman who has served as its Medical Director for many years, a geriatrician who treated my own mother many years ago with the same care and gentleness that she now treats the current residents of Thomas Circle. In addition, let me mention the Director of Nursing, fondly known as “Addis” because her true name is quite difficult to pronounce. The day I met her was the day my “ adopted aunt “ was admitted to Thomas Circle for rehabilitation. My “ adopted aunt” was very uncomfortable upon admission and what struck me was that the Director of Nursing stayed until 9pm the evening of that admission, until my friend was comfortably tucked into bed and finally sleeping. Addis always goes the extra mile and she sets an example every day for her staff! More recently I have had occasion to visit residents in Assisted Living and I find that the nursing staff are responsive to resident requests and are well versed in techniques sometimes needed in difficult situations.Further, there are many wonderful individuals who serve in various capacities supporting the services provided by Thomas Circle, such as the Executive Director, Resident Services Director ,the receptionist, Physician’s Assistant- all of whom I know-they are all engaged, committed and very special!

Kendall Curtis

2021-10-01

The staff here are totally amazing! My family was feeling so apprehensive about moving our loved one into assisted living, but they made the transition so easy! This isn't just another facility this place has proven to be a home and the staff have become family!

Evan Paul

2021-10-01

If you’re questioning on bringing someone here just do it. The staff were trustworthy and friendly. The management was responsive and connected with their community. The facilities are clean. Seriously, I am happy to have my father here.

Toreatha Stitmon

2021-10-01

The staff is absolutely amazing! I was nervous about being away from my dad but I'm so happy that he is there and can call Thomas Circle home!

Christopher Afram

2021-10-01

Mom has been here a year now, and I am so glad that we chose The Residences at Thomas Circle ! All of the employees have been so supportive and caring. I feel that they really know and care for mom. This place has become family.

Jill Shepard

2021-09-01

The new chef is amazing and the menu terrific. The new Memory Care Neighborhood is so beautiful, it's the perfect neighborhood and residents are well taken care of. Independent Living residents are busy and have so many interests to participate in, they just went to a local Irish Pub!

Michelle Groff

2021-09-01

Staff and nurses are very good. Food is excellent!

Jasmine Hardy

2021-08-01

Making the transition to move a loved one into an assisted living home is hard, but The Residences at Thomas Circle made it so easy and painless. The staff was wonderful and has made this move very comfortable for me and my family…more importantly my loved one. I am grateful to have found this establishment for my loved one and super grateful for the staff that oversees their care. Thank you!!!

donna lombardi

2021-08-01

My mother has lived at Thomas Circle Independent living for almost 10 years. I realize now that the extensive activity calendar is meant to provide activities to all abilities and interests. Whereas Mom used to do more trips outside the community and independently, she now takes advantage of the many options closer to home and within the community. The staff is genuinely caring and patient. As a frequent visitor to the community, I’m always amazed at how the staff knows every resident, even the new folks. There are many long-term employees who are the core of the operation and are wonderful. I live a few hours away but rest easy knowing Mom is safe 24/7 with the caring staff and other safety procedures that are in place.

Timmy Bornthisway Alexander

2015-05-19

I Love this community....I'm so Happy to work there and sharing My knowledge with Amazing People.

Alicia McCarthy

2014-02-18

This is the best place for downtown senior living.