📞 Call for pricing and availability: (800) 780-8101
The Ponce Therapy Care Center
1999 Old Moultrie Road, Saint Augustine, FL 32086
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For Pricing & Availability
(800) 780-8101To Reach a Resident
(904) 824-3311Estimated Pricing
Price Comparison
The Ponce Therapy Care Center Description
The easy access to amenities, medical centers and renowned hospitals, and more make The Ponce Therapy Care Center the choice of many patients and their families seeking a facility with comfort, healing and high-quality care in mind.
Our Therapy Care Center was designed to give patients and residents access to all the equipment, surroundings and support they need. Our staff is trained to bring out the best in residents through care and comfort. We are proud to have the team members that create a connection with our residents to bring them what they need whether it is companionship, rehabilitation, or medical care.
We invite you to come visit The Ponce Therapy Care Center in St. Augustine, FL, to see our facility, meet our staff and view the amenities that give us our outstanding reputation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Saint Augustine
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for The Ponce rehabilitation and nursing facility present a mixed picture, with some expressing satisfaction and others voicing serious concerns. A few reviewers commend the staff for being accommodating and helpful, particularly in navigating Medicaid forms and maintaining cleanliness. Positive mentions also highlight the facility's control over COVID-19 and the presence of caring individuals among the staff.
However, a significant number of reviews raise alarming issues. Complaints include rude and unresponsive staff, inadequate patient care, and a lack of communication with family members. Concerns about the facility's management and operations have been noted, especially after changes in ownership. Reports of insufficient equipment, such as only one machine available for assisting residents, and neglect leading to serious health consequences have been mentioned. There are also grievances about the facility's handling of COVID-19, including the impact of lockdowns on residents' mental health and the spread of infection among staff.
Some reviewers have experienced or observed neglect, such as residents being left unattended, hygiene issues, and a lack of basic care leading to hospitalizations. Criticisms extend to the facility's environment, with reports of missing personal items and poor food quality. Despite a few positive comments about individual staff members who are seen as caring and professional, the overall sentiment suggests a facility struggling with numerous challenges that affect the quality of care and resident well-being.
It's clear from the reviews that while there are some bright spots, The Ponce faces significant issues that potential residents and their families should carefully consider.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Dec. 3, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 109
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 12
Total cost of fines: $29687
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-09-12 | 2018-10-12 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-09-12 | 2018-10-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-13 | 2023-07-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-01-06 | 2022-02-10 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-06 | 2022-02-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-01-06 | 2022-02-10 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-01-06 | 2022-02-10 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-01-16 | 2020-02-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-16 | 2020-02-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-16 | 2020-02-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-29 | 2021-07-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-13 | 2018-10-12 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-06-21 | $655 |
| 2021-06-21 | $650 |
| 2021-06-28 | $975 |
| 2021-06-28 | $983 |
| 2021-07-05 | $1,310 |
| 2021-07-05 | $1,300 |
| 2021-09-20 | $1,638 |
| 2021-09-20 | $1,625 |
| 2022-01-31 | $1,988 |
| 2022-01-31 | $1,973 |
| 2022-02-07 | $2,302 |
| 2022-02-07 | $2,320 |
| 2022-02-14 | $2,651 |
| 2022-02-14 | $2,631 |
| 2022-02-21 | $2,960 |
| 2022-02-21 | $2,982 |
| 2022-02-28 | $3,289 |
| 2022-02-28 | $3,314 |
| 2022-03-07 | $3,645 |
| 2022-03-07 | $3,618 |
| 2022-03-14 | $3,976 |
| 2022-03-14 | $3,947 |
| 2022-03-28 | $4,225 |
What is in the Neighborhood
- The closest city is Saint Augustine which is 2.2 miles away and has a population of 12,975 (small town).
- The average income is $65,758, which is high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 59
- Average Temperature: 73.9
- Day Breakdown: The area gets 206 days of rain and 158 days of sun
- Precipitation: 2.6 inches a year
- The average life expectancy in zip code is 80.34 years old, which is very high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Publix
0.1 miles awayAldi
0.4 miles awayWalmart Supercenter
0.6 miles awaySave-A-Lot
0.9 miles awayWinn-Dixie
1.0 miles awayNone Found
None Found
Banks
VyStar Credit Union
0.2 miles awayValley Bank
0.2 miles awayCenterState Bank
0.2 miles awaySunTrust
0.4 miles awayBank of America
0.4 miles awayHospitals
Flagler Hospital
0.3 miles awayBaptist Medical Center South
22.4 miles awayBrown Fertility
22.6 miles awayKindred Hospital - North Florida
22.9 miles awayCareSpot Urgent Care - Mandarin
26.5 miles awayPharmacies
CVS Pharmacy
0.1 miles awayWalgreens
0.3 miles awayCVS
4.5 miles awayHome Care Pharmacy
22.2 miles awayPalm Coast Pharmacy
22.3 miles awayDentists
Marshall S. Bailey, DMD
2.7 miles awayMill Creek Dental Care
11.8 miles awayHenry Advanced Orthodontics
17.5 miles awayCrosswater Dental Care
17.5 miles awayPalm Leaf Dental
17.9 miles awayParks
St. Augustine Little League Park
0.9 miles awayMoultrie Village Park
0.9 miles awayDr Robert B. Hayling Freedom Park
1.2 miles awayEddie Vickers Park
1.3 miles awayLincolnville Community Garden
1.4 miles awayNone Found
Shopping
Thrift Life
0.8 miles awayHeritage Walk
2.1 miles awaySt. George's Row
2.2 miles awayThe Grove Shoppes
2.4 miles awaySt. Augustine Outlets
6.5 miles awayCulture
Screen Arts
1.8 miles awayButterfield Garage Art Gallery
1.9 miles awayLewis Auditorium
1.9 miles awaySt. Augustine Art Association
2.1 miles awayJames Coleman Gallery
2.1 miles awayRestaurants
Cicis
0.1 miles awayCarrabba's Italian Grill
0.2 miles awayYamato Japanese Stekhouse
0.2 miles awayBlack Molly Grill
0.3 miles awayRed Lobster
0.3 miles awayGet exact pricing & check availability
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