đź“ž Call for pricing and availability: (800) 780-8101
The Phoenix At Lake Joy
100 Lake Crossing Drive, Warner Robins, GA 31088
For Pricing & Availability
(800) 780-8101To Reach a Resident
(478) 287-4344Pricing Details
This detailed pricing information was obtained directly from the Community Engagement Director at The Phoenix At Lake Joy via email on Jan. 1, 2024.
Cost Estimate for Our Living Arrangements
I can give you a rough estimate- but it depends on a couple of factors such as the style of apartment you select and your level of care costs (how much assistance you require from our staff for activities of daily living). I would say an average estimate of monthly rates range between $3300-6000/ month. We have shared rooms and private apartments- some more efficiency style, some with kitchenette style set ups.
Levels of Care and Amenities
We have four levels of care and some of our more independent residents may not even start out their stay with us with a level of care and would just pay base rent costs (which include all 3 meals, all activities, weekly housekeeping, weekly laundry and linen services, cable and WIFI internet.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Community Engagement Director at The Phoenix At Lake Joy via email on Jan. 1, 2024.
Ensuring Safety and Well-Being of Residents
For building safety, all outside doors, except the main entrance, require key card access. A concierge is present at the front desk from 8 AM to 8 PM, and typically, the front door is locked from 11 PM to 7 AM. Cameras are installed in all common areas and around the outside perimeter to ensure safety.
Support Services for Residents
To aid residents' transition into the community, they are paired up with welcoming staff and residents who help them acclimate to the schedule and activities during the first few weeks.
Transportation Services
Transportation to doctor’s appointments is available every Thursday from 9 AM to 3 PM. Additionally, we offer opportunities for residents to participate in shopping and dining excursions off-campus with our activities department.
Dining Experience
We offer restaurant-style dining with a daily menu featuring multiple options for entrees, sides, and desserts. An alternative menu with always available options like burgers, salads, and BLTs is also provided. A 24-hour drink station is available in the dining room. Breakfast, lunch, and dinner are included in the base rent. Special diet needs such as low-sodium or no concentrated sweets are catered to.
Addressing Complaints and Issues
A resident council meets monthly for residents to voice their concerns or issues and propose solutions. A grievance policy allows residents to bring issues to management by filing a grievance, which will be resolved within 72 hours. Access to a local Ombudsman is also available.
Communication with Residents' Families
While following HIPAA guidelines, we maintain an open-door policy. Emergency contacts are established upon move-in. Health or wellness concerns are communicated to these contacts. Families can also access monthly activity calendars, transportation requests, and direct lines to management through the Life Loop app. Care plan meetings are held to keep families informed of any changes.
Short-term or Respite Stays
Currently, we are not offering respite stays due to capacity limitations. For a 15-day minimum in assisted living, the cost is $225/day, including all amenities available to permanent residents. Month-to-month leases are available with a 30-day minimum lease and a written 30-day notice requirement.
Pet-Friendly Community
We welcome pets with a weight limit for dogs. A $500 one-time pet deposit fee is required, along with updated vaccine records. Pets must be leashed, and residents must provide all care for their pets.
Covid and Flu Vaccinations
Annual flu and covid vaccination clinics are offered within the community. These are scheduled events with our Pharmacy.
Welcome to The Phoenix at Lake Joy
We are licensed as an assisted living community, but we have many residents that are very independent at this time. They decided to skip the independent living and come straight to AL so that when the time comes they need services, they wouldn’t need to make any additional moves- just change their services needed. If you have any questions as you review- feel free to reach out. I would love to talk more with you and share what I love about life within The Phoenix at Lake Joy.
Age in Place Community
Our community is an age in place community- therefore we go up to a higher level of care than most assisted living communities in order for you to stay here until end of life and not have to worry about another future move. We are able to provide care for you from independent care all the way up to but not including a skilled nursing level. Because of this, we also work very closely with home health professionals and hospice care providers so that they can age in place comfortably.
Healthcare Services
We have a nurse practitioner that visits the community weekly. She can act as a primary care physician or on an as-needed basis. We also have a podiatrist that comes quarterly to clip toenails and check for any other feet issues. These two services along with our home health and hospice services are billed through insurance.
Wellness and Activities
Our programming department does an excellent job at providing a variety of activities/events that nurture the six dimensions of wellness. Each and every day our residents are offered a calendar that will provide opportunities for physical, cognitive, emotional, social, spiritual, and occupational health. Our specialized memory care community atmosphere also ensures that residents on all levels are engaged and stimulated throughout the day. Along with activities, our dining services goes above and beyond to provide delicious and nutritional meal options for all dietary needs.
Military Discount
We do offer a military discount for our veterans and military spouses. This 5% monthly discount is applied to our base room rates. Base room rate includes, all three meals, activities, housekeeping, laundry, transportation to doctors’ appointments, utilities, cable and internet.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Warner Robins
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Warner Robins
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture, with some expressing significant dissatisfaction and others praising the care and environment provided.
- One review strongly criticizes the facility, suggesting that profit is prioritized over the quality of care and that staff are either poorly treated or not up to standard.
- Several reviews, however, share positive experiences, highlighting the kindness and helpfulness of the staff, the quality of care, and the facility's responsiveness and communication.
- Concerns are raised in one review about a refund issue, where promised funds were not returned, leading to frustration and a lack of trust in the facility's management.
- Positive experiences include the smooth transition of residents into the facility, the variety of activities and personal attention given to residents, and the overall management and safety measures, especially during the COVID-19 pandemic.
- Particular praise is given to specific staff members for their assistance and compassion during the admission process, making families feel at ease and well-informed.
- The facility's amenities, such as a theater, beauty salon, and dining options, receive positive mentions, contributing to the satisfaction of residents and their families.
- One review mentions an incorrect Google address for the facility, advising the correct address for mailing purposes.
- A review ends abruptly without providing complete feedback, leaving their overall impression unclear.
In summary, while there are concerns and criticisms, particularly regarding management practices and a specific refund issue, many reviews reflect positive experiences with the facility's staff, amenities, and the care provided to residents.
Reviews
There are currently no reviews that were left on My Caring Plan
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What is in the Neighborhood
- The closest city is Centerville which is 3.9 miles away and has a population of 7,575 (very small town).
- The average income is $58,214, which is average compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 50
- Average Temperature: 69.1
- Day Breakdown: The area gets 162 days of rain, 0 days of snow and 201 days of sun
- Precipitation: 2.2 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 9.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 4.34% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 36% Black or African-American, 6% Hispanic or Latino, and 52% White.
- The crime rate is 9.47 per 100 people which is very high compared to other cities.
- Violent Crime: 2.92 incidents per 100 people
- Property Crime: 5.06 incidents per 100 people
- Drug-Related Crime: 0.46 incidents per 100 people
- The average life expectancy in zip code is 77.12 years old, which is low compared to other zip codes.
- Air Quality: Good Days 198.0, Moderate Days 44.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Neighborhood Market
0.5 miles awayPublix
1.8 miles awayKroger Marketplace
2.4 miles awayAldi
3.0 miles awayKroger
3.1 miles awayNone Found
Bus Stations
Shuttle Pick-Up
12.0 miles awayBanks
Robins Financial Credit Union
1.3 miles awayRobins Federal Credit Union
1.8 miles awayCB&T Bank
1.9 miles awaySunTrust
2.0 miles awayColony Bank
3.5 miles awayHospitals
The Medical Center of Peach County
4.3 miles awayHouston Medical Center
4.6 miles awayPerry Hospital
7.8 miles awayNavicent Health
18.3 miles awayPiedmont Macon Medical Center
19.2 miles awayPharmacies
Walgreens
1.5 miles awayCVS
2.2 miles awayCVS Pharmacy
3.0 miles awayU Save It Pharmacy
6.5 miles awayFive Points Pharmacy
11.1 miles awayDentists
Ortho Georgia
22.2 miles awayProvidence Dental
24.6 miles awayParks
Warner Robins
1.4 miles awayWalk at Sandy Run
1.7 miles awayLittle League Baseball Park
2.3 miles awayTanner Park
2.3 miles awayJack Steed Memorial Park
2.7 miles awayNone Found
Shopping
Houston County Galleria
3.2 miles awayInternational Square
4.4 miles awayPeach Shops at Byron
6.7 miles awayBase Exchange Mall
6.7 miles awayMacon Mall
16.8 miles awayCulture
Fine Arts Society of Middle Georgia
5.6 miles awayMacon Pops
18.3 miles awayHargray Capitol Theatre
18.5 miles awayMacon City Auditorium
18.5 miles awayMiddle Georgia Art Association
19.4 miles awayRestaurants
Waffle House
0.6 miles awayWild Wing Cafe
1.4 miles awayMellow Mushroom
1.4 miles awayShane's Rib Shack
1.7 miles awayGeorgia Bob's
1.9 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of GA. It is a large-sized community with 102 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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