The Phoenix At Dunwoody

Meridith Schulze

2019-02-15

Great place to work!! The staff is awesome and the residents are amazing. Come by and see us!!

Mercedes Sinclair

2017-04-06

Great place too work ! Great environment! I'm thankful too be apart of the team.

Tommy Davison

2021-01-07

We moved my disabled brother here after COVID issues at former place. Staff has been wonderful and very helpful. my brother has been very happy there. I would highly recommend the Phoenix if one of your loved ones needs assisted living.

Phil W. Hudson

2020-07-29

PSL is terrible. STAY AWAY!

Diana Thomas

2019-11-09

The interest the staff takes in the residents and the loving care they provide

Ben Burnstein

2019-10-18

My father moved into Phoenix at Dunwoody four months ago. In that time, we’ve been delighted by the attentiveness and professionalism of the staff. From the caregivers to the administrators to the maintenance crew, everyone at Phoenix has been vigilant towards my father, responsive to me and generally “on the ball” when it comes to my father’s welfare and comfort. My family is particularly impressed with the proactive and alert nursing staff. They keep excellent tabs on my father’s changing health and alert me quickly when my father has a problem. They are especially good about preventive care, minimizing the potential for problems while at the same time maintaining my father’s dignity and happiness.

Savannah Shepherd

2019-07-06

The Phoenix at Dunwoody has been such an awesome place to have my internship! The staff is so welcoming and helpful and the residents are amazing! Love it here 🤗

Joey Hannaford

2017-01-22

This place is the BEST! Everyone has been so kind and attentive to my dad. Clayton (Director) is over-the-top proactive, helpful, and amazing! Can't put into words how grateful I am to all the great staff…..they are real pros.

Bryan Parris

2016-11-04

Great place plus my wife works there & it'll be even better. Lovely residents & staff.

Kiesha SpRite Truesdale

2016-10-17

A wonderful place to work. The residents always puts a smile on my face...

Susan Tong

2021-12-01

We searched for over a year for a place that would meet the needs of my husband's aunt who has Alzheimer's and her daughter who is autistic and we were so happy when we found Phoenix. It is clean - welcoming decor - has daily activities for them throughout the day (we have even been welcomed to join in with them) - there are all sorts of other things they can do like games, puzzles, and television- delicious food that is presented very nicely and a nice variety - and lastly but not least the awesome caring staff - I just can't say enough about the staff, they have been welcoming and helpful from the beginning, many have gone far and above for both of them and us on many many occasions. We are continuously are thankful for the guidance and compassion of this awesome staff. We would highly recommend Phoenix at Dunwoody to anyone who wishes to be in a caring, safe, welcoming environment.

Alexandria Carringer

2021-05-01

JUST HORRIBLE

David Lofe

2021-03-01

I moved my mother into the Phoenix at Dunwoody on October 28, 2020. The only issue I have is that I didn't do it sooner. They have done everything they said they would do during the interview and now my mother passed away this past week (She was 95) and they have been super supportive. Hospice was brought in a week earlier and again, the staff couldn't have been nicer or more caring. I am talking top to bottom, just excellent people. I am out of parents at this time, but I strongly suggest The Phoenix at Dunwoody to anyone looking and will certainly suggest it to friends and neighbors that end up in the same situation as I did.

Gary Wolfe

2021-02-01

I really appreciate how responsive the staff is in the on-boarding process and the level of attention during first few weeks of transition for my father. Great staff and great attitude. The billing process is very transparent and everything promised is delivered without surprises. I highly recommend.Gary W

Lab Rat

2021-01-01

HORRIBLE!!!!! I had a family memeber that went here! They lied to us when we came to visit her ever week they had a different reason evertime we came to visit here! She was in pain and they did not even let her son come and visit her I MEAN LIKE HOW DARE YOU !!!! Affter a little while she was suffering with Liquid in her lungs… THE STAFF DID NOTHING ABOUT IT!!!!!!! They did not let family members or friends come and visit here while she was dying NOT EVEN HER OWN SON !!!!! Please do not send your loved one here we where in pain to see that are loved one was dying alone ! SCREW U !!!!!

Emily Cole

2021-01-01

This month marks my aunt's second anniversary at The Phoenix At Dunwoody. God truly guided me to this placement and it has been the best decision I could have made! They had done a remarkable job of caring for those in memory care especially during Covid19. I'm available to share my initial concerns and my overall complete satisfaction with anyone struggling with their decision to select The Phoenix At Dunwoody for a memory care residence.

Michelle Hartlage

2021-01-01

The community is beautiful and located in such a great area. More importantly, the care is top notch, delivered by a well tenured team and overseen by a hands on leadership team. Stop in for some warm cookies made by chef Angela or some yummy pot roast made by Sharon. Please come see the community yourself and meet the team.

Makenzie Rowel

2020-01-01

Great place! The staff is so friendly and welcoming.

Darrell Baiey

2020-01-01

Very unprofessional staff my mother's jewelry was stolen from there and no one seemed to care her rings were taken off her finger while she in her deathbed under hospice care she was also refused visitation by her church friends many of them were turned away at the door that's human imprisonment don't use this place if you love your mom or dad I wouldn't treat a dog like that

Lexi Polino

2020-01-01

The Phoenix at Dunwoody is an awesome facility! It makes you feel right at home with the beautiful decor and smiling faces from the staff. What I love most about Phoenix is that they truly are one big family! I would recommend this place to any of my loved ones.

Ronald S

2020-01-01

As someone who actually has a family member living here, I can say we chose the right place. Don’t let these other reviews from the same family fool you, these people love what they do and it shows. The community is clean, management is super responsive and activities are engaging (not just bingo every day). Everything is bright and updated and they are located right near the perimeter, convenient to everything.

Liz Douglas

2020-01-01

We love Phoenix and how involved they are with each resident. Updated building and good parking. Care staff is always friendly when we are visiting my Aunt and she always brags about the entertainment and music they bring in.

Patrick F.

2020-01-01

I had a chance to visit this community 2 years ago and again last month and I have to say Wow!! What an amazing transformation from structure to staff. I honestly felt like home. I saw the residents engaged with the staff throughout the community. Great Job Team Dunwoody and thanks for all you do everyday to make a difference.

Olympia Davis

2020-01-01

NOBODY should ever have to die alone. But that is exactly how my friend had to die at this facility. SOMEBODY at Phoenix made the decision to isolate my dear friend during her last few days on earth. She was the most social woman ive ever known and always welcomed her friends and family. When her condition took a sudden turn for the worse of course her close friends and family wanted to say their goodbyes. Phoenix would not allow this. We believe they took orders from POA who was not even family and barely even knew my dear friend. We tried to help her revolk her POA that she signed out of desperation but phoenix would never allow anyone to help her. There are laws that protect the elderly from isolation and abuse but phoenix doesnt follow those laws. They care nothing about the residence. Only who is in charge of the bill. When asked why we couldnt visit and say our goodbyes, we were given a different reason everytime. One thing they were consistent about is blaming everyone else. A guardian or a family member can make the decision to let someone die alone. And nobody would ever make that decision anyway except Phoenix at Dunwoody. Ultimately they are the ones responsible because its their facility where she died. They are supposed to protect the rights of each resident but they chose to violate her rights. They will lie and claim they were protecting her but the only people she needs protecting from are phoenix at dunwoody and her poa. Hence the lawsuit that they both are facing. Obviously this takes time. Who are they to hinder an investigation? Dont blame the residents dementia. That card has been overplayed and nobody there ever seemed concerned about the poa that was extorting her. Despite her pleas. My dear friend had no blood family which is why this random neighbor guy took advantage. He saw vulnerabilty. Then called all the shots while stealing from her. She begged for help but Phoenix wouldnt allow anyone to help her. Ultimately her friends and church family were turned away and she died alone. POA, that she grew to despise was the only one in her room when she died and everyone wondered why. She had over 100 people at her funeral and not 1 person acknowledged that poa. And of course Phoenix never attended even though it was 1 mile down the street from their facility.An attorney has contacted poa and he refuses to hand over documents. I cant imagine why. Hmmmm Everything will come out after discovery including Phoenixs' involvement. This facility does not care about the residents. They dont want vacancies. Thats obvious.