The Pavilion Senior Living At Carthage

Summary of Reviews:

• One review detailed a negative experience regarding a deposit issue, where a check was cashed despite attempts to cancel due to insurance coverage preferences.
• Several reviews praised the cleanliness, friendly staff, and attentive care provided to residents.
• Positive feedback highlighted the community's engagement with residents through activities, including pet therapy and allowing a resident to teach an art class.
• Concerns were raised about the quality of food and the need for facility updates in one review, alongside a call for better access to medical care.
• Staff received high marks for their kindness, responsiveness, and the respectful treatment of residents and their families.
• One review appreciated the facility's quiet, rural setting and the personalized attention given to accommodate a resident's interests.
• Activities and amenities, such as an in-house beauty salon and outings, were mentioned positively, contributing to a pleasant living environment.
• Some reviews suggested areas for improvement, including better follow-up processes for difficult situations and enhanced communication.
• Overall, many reviewers would recommend the facility, citing its affordability, quality of care, and the positive atmosphere created by the staff and community.