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The Oxford Rehabilitation & Health Care Center

689 Main Street, Haverhill, MA 01830

Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 373-1131

Estimated Pricing

Studio
Estimated $4,994

Price Comparison

  • Average City Price: $4,998
  • Average State Price: $3,957
  • Average National Price: $3,754


  • The Oxford Rehabilitation & Health Care Center Description

    Located in Haverhill, MA, The Oxford Rehabilitation & Health Care Center offers skilled nursing and rehabilitative care to its patients and residents. Our staff is devoted to providing our residents with quality care with a personal touch, designed to improve their quality of life. As part of Athena Health Care Systems’ continuum of care, residents can “age in place” knowing that they don’t have to move as their care needs change. Our staff are highly trained to give residents care at every level.

    Whether you’re looking for a short stay or to make The Oxford your home, our fully furnished private and semi-private rooms create an environment that is calming and comfortable. Our physicians, nurses and clinical staff, rehabilitation therapists, and ancillary team members will help you every step of the way and will inform you and your family of the progress you are making.

    Our skilled nursing services cater to those whose needs require regular 24-hour care and monitoring. This could be short-term for those who have been discharged from the hospital and need extra support time to recover, or those who need traditional longer-term nursing home care.

    For our short-term patients, rehabilitative therapy services are available on-site, as often as needed and as prescribed by your physician for optimal recovery and health. Your pathway will include therapy goals, exercises, and specific tasks that will help guide you from your hospital bed to living your best life. Oftentimes, these services include physical therapy, occupational therapy, and speech therapy.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Haverhill

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Haverhill

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Haverhill


    Community Reviews

    6.4
    The Oxford Rehabilitation & Health Care Center
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 6 out of 9 communities in Haverhill
  • Ranking in State: 536 out of 654 communities in MA
  • Facility and Grounds B

    Care A

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the facility present a mixed picture, with some highlighting positive experiences, particularly praising the dedication and care provided by the CNAs and certain staff members. One reviewer mentioned a significant improvement in their loved one's condition, attributing it to the professional and caring staff. Another shared a personal success story of rehabilitation and gratitude towards the staff for their support and expertise.

    However, numerous reviews raise serious concerns about the facility's management, cleanliness, and overall care quality. Complaints include negligence, lack of compassionate care from nurses and office staff, poor communication, and disrespect towards family members. One reviewer described the facility as a "zoo" with unfriendly and unprofessional management, while another expressed distress over not being able to contact their sister in the facility. Concerns about the facility's cleanliness were also mentioned, with one reviewer noting the unpleasant smell in the halls.

    Some reviews criticized the facility's handling of patients, mentioning instances of patients being inadequately attended to or even overdosed on medication. The staffing levels, particularly the shortage of CNAs, were highlighted as a significant issue affecting patient care and safety. Despite these criticisms, some reviewers acknowledged the hard work and caring nature of most staff members, suggesting that the facility's problems stem from management issues rather than the frontline caregivers.

    Overall, while there are instances of positive feedback regarding individual staff members and some aspects of care, the majority of reviews express serious concerns about the facility's management, cleanliness, and the quality of care provided, urging potential clients to consider other options for their loved ones.


    Reviews

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    The Oxford Rehabilitation & Health Care Center Videos


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    Health

    Management of Central Venous Catheter

    Management of PICC Lines

    CADD Pump

    PCA Pumps

    Blood Draws

    Tracheostomy Care


    Services

    Respite Care Services

    Assisted & Senior Living

    Home Health Care

    Hospice Care

    Care at Home

    Support Groups


    Activities

    Therapeutic Recreation Programs and Activities

    Family Counseling and Support Groups


    Community Amenities

    24-Hour Supervision

    Social Services / Case Management

    Skilled Nursing Services

    Nursing Staff

    Case Management

    Therapists


    Dining

    Selective Menu Dining Program

    Nutritional Management

    Registered Dietitian Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Aug. 1, 1974
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 117
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 1
    Number of fines: 5
    Total cost of fines: $107769


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-22 2023-05-26 F Smoke Deficiencies Provide properly protected cooking facilities.
    2023-05-22 2023-05-26 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-06 2022-08-15 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-07-06 2022-08-15 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-06 2022-08-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-07-06 2022-08-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-09-20 2021-10-25 D Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2021-09-20 2021-10-25 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2021-09-20 2021-10-25 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2021-09-20 2021-10-25 F Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2021-09-20 2021-10-25 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-09-20 2021-10-25 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-12 2023-02-24 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-01-12 2023-02-24 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-05-11 2023-05-12 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-05-11 2023-05-12 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-05-11 2023-05-12 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-11 2023-05-12 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-05-11 2023-05-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-05-11 2023-05-12 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2023-05-11 2023-05-12 G Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-11 2023-05-12 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2023-05-11 2023-05-12 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-05-11 2023-05-12 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-05-11 2023-05-12 D Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2023-05-11 2023-05-12 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-01-18 2022-02-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-01 2021-10-15 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-24 2022-08-07 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-06-24 2022-08-07 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2022-06-24 2022-08-30 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-06-24 2022-08-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-06-24 2022-08-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-06-24 2022-08-30 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-06-24 2022-08-07 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-06-24 2022-08-30 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-06-24 2022-08-07 E Nursing and Physician Services Deficiencies Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-06-24 2022-08-30 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-06-24 2022-08-07 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2022-06-24 2022-08-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-24 2022-08-07 F Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-02-04 2021-02-16 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-09 2020-10-26 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-27 2021-10-01 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-08-27 2021-10-01 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-08-27 2021-10-01 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-08-27 2021-10-01 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-08-27 2021-10-01 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-27 2021-10-01 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-27 2021-10-01 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-27 2021-10-01 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.

    Fines

    Fine Date Fine Amount
    2018-02-09 $83,993
    2018-10-31 $176,818
    2019-03-15 $21,654
    2019-03-15 $22,829
    2019-04-30 $11,284
    2019-08-22 $15,895
    2020-01-30 $99,345
    2020-09-09 $13,650
    2020-09-09 $12,545
    2021-02-04 $3,250
    2021-02-04 $3,462
    2021-02-25 $10,316
    2021-02-25 $9,750
    2022-01-18 $9,750
    2022-01-18 $10,076
    2022-06-24 $105,750
    2022-06-24 $70,265

    Denials

    Denial Date Payment Denial Days
    2022-06-24 23

    What is in the Neighborhood

    General Area Overview
    • The closest city is Haverhill which is 1.4 miles away and has a population of 62,765 (large town).
    • The average income is $63,734, which is average compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 30
      • Average Temperature: 52.9
      • Day Breakdown: The area gets 107 days of rain, 30 days of snow and 227 days of sun
      • Precipitation: 0.8 inches a year

    Health and Safety Overview
    • The crime rate is 4.07 per 100 people which is average compared to other cities.
      • Violent Crime: 1.96 incidents per 100 people
      • Property Crime: 1.48 incidents per 100 people
      • Drug-Related Crime: 0.25 incidents per 100 people
    • The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Market Basket
    1.5 miles away
    Aldi
    1.7 miles away
    Shaw's
    1.8 miles away
    BJ's Wholesale Club
    3.1 miles away
    Butcher Boy
    5.7 miles away

    Transportation

    Haverhill
    1.5 miles away
    Bradford
    2.0 miles away

    Bus Stations

    Main and Primrose
    0.2 miles away
    Main and Brookline
    0.3 miles away
    440 North Ave
    0.8 miles away
    North and Gas Co. Rd.
    1.0 miles away
    Hilldale and Monument
    1.0 miles away

    Banks

    Haverhill Bank
    1.1 miles away
    Pentucket Bank
    1.5 miles away
    Santander
    2.1 miles away
    TD Bank
    2.2 miles away
    People's United Bank
    6.2 miles away

    Hospitals

    Whittier Health Network
    1.3 miles away
    Whittier Rehabilitation Hospital
    2.8 miles away
    Holy Family Hospital at Merrimack Valley
    2.9 miles away
    Northeast Rehabilitation Center
    5.5 miles away
    Holy Family Hospital
    6.0 miles away

    Pharmacies

    CVS Pharmacy
    1.2 miles away
    Rite Aid
    1.7 miles away
    Walgreens
    2.3 miles away
    Hannaford Pharmacy
    7.3 miles away
    CVS
    10.4 miles away

    Dentists

    Pediatric Dentistry of Salem
    5.2 miles away
    Aspen Dental
    5.3 miles away
    Family Dental
    8.0 miles away
    Gentle Dental
    8.2 miles away
    3-D Dental
    8.7 miles away

    Parks

    Fox Field
    0.8 miles away
    Portland St. Playground
    0.9 miles away
    Cashmans Field
    0.9 miles away
    Highlands
    1.0 miles away
    Hannah Duston Memorial Park
    1.3 miles away

    Places of Worship

    The Church On The Plains
    9.7 miles away

    Shopping

    The Loop
    5.0 miles away
    DSM MB I LLC
    6.9 miles away
    The Mall at Rockingham Park
    7.6 miles away
    Endicott Plaza
    18.6 miles away
    Mall of New Hampshire
    20.7 miles away

    Culture

    Methuen Memorial Music Hall
    7.0 miles away
    Byfield Community Arts Center
    7.5 miles away
    Village Stage
    8.3 miles away
    Midway Stage
    8.4 miles away
    The Porch
    8.4 miles away

    Restaurants

    Mr. Mike's Restaurant & Lounge
    1.3 miles away
    Friendly's Ice Cream Shop
    1.3 miles away
    Krueger Flatbread
    1.4 miles away
    LongHorn Steakhouse
    1.4 miles away
    Olivia's
    1.4 miles away

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    Google map of The Oxford Rehabilitation & Health Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

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