The Oaks - Carrollton (Skilled Nursing)

Reviews for the senior living facility have shown a mix of experiences, ranging from highly positive to deeply negative. Some reviewers have praised the facility for its excellent care, cleanliness, and the professionalism of its staff. They've highlighted the facility's ability to provide peace of mind, the caring and well-run environment, and the exceptional rehabilitation services. Many have expressed gratitude for the staff's hard work, caring nature, and the overall welcoming atmosphere of the facility.

On the other hand, there have been significant concerns raised about certain aspects of the facility. Some reviews have criticized the facility for its focus on money, poor communication, and organizational issues, particularly regarding paperwork and medication management. There have been alarming reports of neglect, with one reviewer stating that their loved one was treated horribly and another mentioning a lack of timely response to medical needs. Concerns about the quality of the food and the behavior of some staff members, including rudeness and lack of professionalism, were also noted.

Despite these criticisms, many reviewers have recommended the facility, citing the friendly and cooperative personnel, the clean and odor-free environment, and the professional and caring staff. The facility has been described as a great place to live or work, with a team that works well together and shows genuine care and love for their patients. However, there are calls for improvement in patient care responsiveness, staff behavior, and administrative efficiency to ensure all residents receive the high-quality care they deserve.