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The Manor Of Novi

24500 Meadowbrook Rd, Novi, MI 48375

Nursing Home
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(248) 477-2000

Estimated Pricing

Studio
Estimated $7,798

Price Comparison

  • Average City Price: $7,886
  • Average State Price: $7,787
  • Average National Price: $7,508

    • The Manor Of Novi Description

    For individuals who are in need of long-term care and short-term sub-acute rehabilitative services, The Manor of Novi offers high quality care in a state-of-the-art facility with modern-living amenities and hospitality. Our residents experience personalized care from highly qualified, professional and compassionate staff with focused attention and innovative best practices.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Novi

    Community Reviews

    6.6
    The Manor Of Novi
    Based on My Caring Plan's proprietary scoring, including 37 reviews across the web

    Ranking

  • Ranking in City: 9 out of 11 communities in Novi
  • Ranking in State: 1022 out of 1240 communities in MI

    • Facility and Grounds B

    Care B

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for The Manor of Novi Nursing Home:

    • Several reviews express significant concerns about the quality of care, including issues with cleanliness, neglect, and unresponsive staff.
    • Visiting restrictions and communication barriers have been a source of frustration for many families, with some attributing these policies to COVID-19 precautions.
    • There are alarming reports of residents not receiving proper attention, including a 95-year-old not being taken to the bathroom, a resident left in the cold, and another experiencing a preventable fall leading to serious injury.
    • Medication management and staff professionalism have been questioned, with one review mentioning confiscated medications and doubts about the qualifications of the on-staff doctor.
    • On a positive note, some reviews highlight caring and professional staff members who treat residents like family, with specific praise for the social worker, nurses, and the physical therapy team.
    • The facility's cleanliness and maintenance received mixed reviews, with some noting a well-kept environment while others described it as sad and run-down.
    • Activities and family involvement are appreciated by some, mentioning organized events, creative activities, and the encouragement of family participation.
    • New management and staff training focused on treating residents like family members have been mentioned as positive changes.

    Overall, experiences at The Manor of Novi Nursing Home vary widely, with some families expressing satisfaction with the care provided, while others strongly advise against placing loved ones in the facility due to concerns about neglect and poor management.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical, Occupational and Speech Therapy

    Around the clock nursing care

    Dental, Podiatry and Psychiatry

    X-Ray, Pharmacy and Laboratory

    Ophthalmology and Audiology

    Wound Care Management

    Services

    Physician

    Telephone

    Activities

    Outside activities including nature tours, shopping and movies

    Group outings

    Holiday events

    Resident activities

    Art

    Community Amenities

    Beautician/Barber Shop

    Religious/non-denominational services

    Bird aviary

    Beautiful, enclosed outdoor courtyard

    Happy Hour

    Movies

    Room Amenities

    Private and semi private rooms

    Unlimited visiting hours

    Private lounge for family gatherings

    Dining

    Nutritionally balanced meals

    Social dining areas

    Dietary and Nutritional Services

    Snacks

    Transportation

    Transportation to nearby appointments

    Pet

    Visiting pets are welcome

    Pets

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: Sept. 30, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 140
    Total current residents: 99
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 18
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $280844

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-19 2023-02-16 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-01-19 2023-02-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-09-27 2021-10-15 F Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2021-09-27 2021-10-15 E Egress Deficiencies Install proper backup exit lighting.
    2021-09-27 2021-10-15 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2021-09-27 2021-10-15 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-09-27 2021-10-15 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2021-09-27 2021-10-15 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-09-27 2021-10-15 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2021-09-27 2021-10-15 D Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2021-09-27 2021-10-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2021-09-27 2021-10-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-12 2019-10-03 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-09-12 2019-10-03 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-09-12 2019-10-03 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-09-12 2019-10-03 F Smoke Deficiencies Install an approved automatic sprinkler system.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-20 2023-02-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-01-20 2023-02-16 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-01-20 2023-02-16 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2023-01-20 2023-02-16 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-20 2023-02-16 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-01-20 2023-02-16 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-01-20 2023-02-16 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2023-01-20 2023-02-16 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2023-01-20 2023-02-16 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-01-20 2023-02-16 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2023-01-20 2023-02-16 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2023-01-20 2023-02-16 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-01-20 2023-03-17 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-01-20 2023-02-16 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-01-20 2023-02-16 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2023-01-20 2023-02-16 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-07-13 2022-08-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-07-13 2022-08-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-07-13 2022-08-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-07-13 2022-08-03 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-01-13 2022-02-08 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-01-13 2022-02-08 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-01-13 2022-02-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-01-13 2022-02-08 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-01-13 2022-02-08 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-09-21 2021-10-18 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-09-21 2021-10-18 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-09-21 2021-10-18 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-09-21 2021-10-18 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-09-21 2021-10-18 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-09-21 2021-10-18 D Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2021-09-21 2021-10-18 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-09-21 2021-10-18 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-09-21 2021-10-18 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-21 2021-10-18 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-06-09 2021-06-29 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2021-05-06 2021-05-27 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-03-18 2021-04-14 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-03-18 2021-04-14 K Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2019-09-11 2019-10-02 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-09-11 2019-10-02 E Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2019-09-11 2019-10-02 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2019-09-11 2019-10-02 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-09-11 2019-10-02 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2019-09-11 2019-10-02 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-09-11 2019-10-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-09-11 2019-10-02 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-09-11 2019-10-02 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-09-11 2019-10-02 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-09-11 2019-10-02 E Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2019-09-11 2019-10-02 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-09-11 2019-10-02 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-09-11 2019-10-02 G Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-09-11 2019-10-02 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-09-11 2019-10-02 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-11 2019-10-02 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Fines

    Fine Date Fine Amount
    2019-09-11 $16,146
    2020-04-27 $127,387
    2021-03-18 $64,560
    2021-03-18 $41,964
    2021-09-21 $20,000
    2022-01-13 $218,880

    Denials

    Denial Date Payment Denial Days
    2021-03-18 37

    What is in the Neighborhood

    General Area Overview
    • The closest city is Novi which is 1.3 miles away and has a population of 58,723 (large town).
    • The average income is $106,588, which is very high compared to other zip codes.
    • Weather

    Health and Safety Overview
    • The crime rate is 1.93 per 100 people which is low compared to other cities.
      • Violent Crime: 0.56 incidents per 100 people
      • Property Crime: 1.04 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people
    • The average life expectancy in zip code is 78.96 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 119.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Busch's
    0.2 miles away
    One World Market
    0.9 miles away
    Mirai
    0.9 miles away
    Better Health Market
    1.0 miles away
    India Grocers
    1.1 miles away

    None Found

    Bus Stations

    10 Mile / Haggerty (EB)
    1.0 miles away
    Grand River / Haggerty NS (WB)
    1.1 miles away
    Grand River / 39000 (WB)
    1.3 miles away
    Grand River / Crestview (WB)
    1.4 miles away
    10 Mile / Research (EB)
    1.4 miles away

    Banks

    PNC Bank
    0.1 miles away
    DFCU Financial
    0.9 miles away
    Flagstar
    1.1 miles away
    Chase
    1.2 miles away
    Diversified Members Credit Union
    1.2 miles away

    Hospitals

    Providence Park Hospital
    3.3 miles away
    Hawthorn Center
    3.5 miles away
    Henry Ford West Bloomfield Hospital
    5.1 miles away
    Saint Mary Mercy Hospital
    5.6 miles away
    Beaumont Hospital - Farmington Hills
    6.8 miles away

    Pharmacies

    Rite Aid
    0.2 miles away
    Novi Drug
    0.2 miles away
    Walgreens
    1.0 miles away
    Creams N' Caps
    1.3 miles away
    CVS
    1.6 miles away

    Dentists

    Dentistry
    3.0 miles away
    Bright Side Dental
    3.4 miles away
    Farmington Family Dental
    3.5 miles away
    Monet Aesthetic Dentistry
    3.9 miles away
    Richard S. Bernstein, D.D.S.
    4.0 miles away

    Parks

    Novi
    0.2 miles away
    Orchard Hills Park
    0.4 miles away
    Brookfarm Park
    0.5 miles away
    Villagewood Lake Park
    0.6 miles away
    I-275 Metro Trail end
    1.0 miles away

    Places of Worship

    Sandwich First Baptist Church
    22.7 miles away

    Shopping

    Twelve Oaks Mall
    1.7 miles away
    West Oaks I
    1.9 miles away
    West Oaks II
    2.1 miles away
    Twelve Mile Crossing at Fountain Walk
    2.2 miles away
    Worldwide Center
    3.2 miles away

    Culture

    Amphitheater at Fuerst Park
    2.0 miles away
    Marquis Theatre
    2.9 miles away
    Genitti's Little Theater
    3.0 miles away
    Finnish Culture Center & Hall
    3.7 miles away
    Trinity House
    4.2 miles away

    Restaurants

    Honey Tree
    0.0 miles away
    Happy Sushi
    0.1 miles away
    Ah Wok
    0.2 miles away
    Wasabi Steakhouse
    0.7 miles away
    Ajishin;Pastry House Hippo
    0.8 miles away

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    Google map of The Manor Of Novi

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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