The Hillside Senior Living Community

Reviews of Hillside Senior Living Community present a mixed picture, with many praising the staff's friendliness and care, while others highlight areas for improvement. Positive comments frequently mention the caring and professional nature of the staff, with activities such as bingo, religious services, yoga, and physical therapy available for residents. The community is described as pet-friendly, offering a variety of meal choices and attentive nursing care. The facility's environment is appreciated for its spacious rooms, full baths, and the availability of a free shuttle bus for appointments.

However, some reviews express concerns, including one negative interaction with a staff member at the check-in desk and dissatisfaction with the fulfillment of promises such as trips and gourmet food, particularly for memory care residents. Comparisons with other facilities suggest Hillside may not be as well-staffed, and there are comments about the physical layout not being ideal for individuals with mobility or visual impairments. Concerns were also raised about the management and the overall atmosphere under new leadership, with some describing it as restrictive.

Despite these criticisms, many reviewers recommend Hillside Senior Living Community for its range of activities, the quality of care provided by the staff, and the community's efforts to engage residents with the outside community. The dining experience, with its restaurant-like setting and individual meal requests, is highlighted as a positive aspect. However, some note the lack of medical professionals on staff as a potential drawback.

Overall, while there are areas that could benefit from improvement, the majority of feedback reflects a community that is well-regarded for its caring staff, range of activities, and efforts to create a welcoming and engaging environment for its residents.