📞 Call for pricing and availability: (800) 780-8101
The Heritage At Twin Creeks
920 Stockton Drive, Allen, TX 75013
For Pricing & Availability
(800) 780-8101To Reach a Resident
(214) 509-9005Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Jan. 19, 2024. Here's what we learned:
Types of Care Offered
The Heritage at Twin Creeks provides both assisted living and memory care services to cater to the diverse needs of its residents.
Pet Policy
Understanding the importance of companionship, the community is pet-friendly, allowing residents to live with their beloved pets.
Complaint Resolution Process
For complaints or concerns, residents can approach the relevant department director, such as the food services director or care director, depending on the nature of the issue. For more significant matters, residents are directed to the Executive Director (ED).
Transportation Services
The facility offers a shuttle or van service for residents to attend doctor's appointments, ensuring they have access to necessary medical care without transportation barriers.
Staffing Details
The community is staffed with care partners (akin to Certified Nursing Assistants or CNAs), med techs who are responsible for administering medication, and other specialized staff to provide comprehensive care to the residents.
Safety Measures
For safety and emergency response, residents in assisted living are provided with pendants or wristbands. In memory care, the use of such devices varies, with the majority not using them due to the different nature of care required.
Communication with Families
The community maintains active communication with families through various channels. They have a Facebook page where updates are posted, and they also distribute monthly newsletters, daily activities, and monthly activity schedules to keep families informed and engaged with the community life.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Allen
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Allen
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Heritage of Twin Creeks receives a mix of highly positive reviews alongside some critical feedback. Many reviewers praise the facility for its fantastic activities, outstanding team, and the fun, social environment it provides for its residents. The staff is frequently mentioned for their genuine care, responsiveness, and the creative ways they keep residents engaged and happy. The community is described as clean, with a good balance of male and female residents, and offers delicious food prepared by the chef and his team.
Several personal testimonials highlight the positive impact the facility has had on their loved ones, mentioning the attentive and loving care provided by the staff. Activities such as bus trips, haircuts, manicures, and social events are appreciated, contributing to a vibrant community life. The executive staff, including the Executive Director and Social Director, are commended for their efforts in keeping residents safe, especially during the COVID-19 pandemic, and for finding creative solutions to allow visitations.
However, some reviews express concerns about service quality, staff turnover, and care levels. Criticisms include experiences of neglect, poor food quality, and inadequate response to resident needs. These reviews suggest a need for improvement in certain areas and caution future residents and their families to carefully consider their options.
Overall, while many residents and their families have had positive experiences at The Heritage of Twin Creeks, highlighting the community's engaging activities, caring staff, and safe environment, there are also significant concerns that potential residents should be aware of.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Allen which is 1.2 miles away and has a population of 98,143 (large town).
- The average income is $157,497, which is very high compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 48
- Average Temperature: 68.6
- Day Breakdown: The area gets 156 days of rain, 1 days of snow and 207 days of sun
- Precipitation: 2.5 inches a year
- The median age is 37.2 years old, high compared to other cities.
- 3.57% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 20.02% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 14% Asian, 11% Black or African-American, 9% Hispanic or Latino, and 63% White.
- The crime rate is 2.16 per 100 people which is low compared to other cities.
- Violent Crime: 0.42 incidents per 100 people
- Property Crime: 1.01 incidents per 100 people
- Drug-Related Crime: 0.31 incidents per 100 people
- The average life expectancy in zip code is 80.55 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 169.0, Moderate Days 38.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.1 miles awayTom Thumb 3579
1.2 miles awayWhole Foods Market
1.3 miles awaySprouts Farmers Market
1.3 miles awayKroger
1.4 miles awayTransportation
Parker Road
6.1 miles awayDowntown Plano
6.9 miles awayCityLine/Bush
8.2 miles awayGalatyn Park
9.5 miles awayBus Stations
Parker at Custer
6.4 miles away21174
6.5 miles away29374
6.7 miles awayUTD Shuttle
8.9 miles away31655
9.4 miles awayBanks
Woodforest National Bank
0.1 miles awayBBVA
1.2 miles awayCapital One
1.2 miles awayComerica Bank
1.3 miles awayChase
1.3 miles awayHospitals
Texas Health Allen
0.2 miles awayMedical City McKinney
3.4 miles awayMethodist McKinney Hospital
4.7 miles awayBaylor Scott & White Medical Center – Centennial
5.4 miles awayBaylor Scott & White Medical Center – McKinney
6.8 miles awayPharmacies
CVS Pharmacy
1.3 miles awayWalgreens
1.6 miles awayCVS
1.6 miles awayWalmart Pharmacy
2.6 miles awayKroger Pharmacy
3.1 miles awayDentists
Sloan Creek Dental
1.3 miles awayMonarch Dental
1.4 miles awayDentistry
1.4 miles awayPanache Dental
2.2 miles awayZensmiles
3.5 miles awayParks
Quail Run Park
0.3 miles awayRolling Hills Park
0.4 miles awayAllen Station Park
0.6 miles awayCheatham Park
0.7 miles awayTwin Creeks Crossing Doggie Park
0.8 miles awayNone Found
Shopping
Collin Creek Mall
7.5 miles awayStonebriar Centre
7.8 miles awayShops At Granite Park Three
8.6 miles awayWillow Bend Shopping Center
10.8 miles awayFirewheel Town Center
11.6 miles awayCulture
Allen Arts Alliance
1.2 miles awayAllen Performing Arts Center
1.2 miles awayBlue House Too
2.3 miles awayAmpitheatre
4.4 miles awayMcKinney Performing Arts Center (MPAC)
6.4 miles awayRestaurants
Cracker Barrel
0.3 miles awayRudy's Country Store & Bar-B-Q
0.6 miles awayIHOP
0.9 miles awayOlive Garden
0.9 miles awayDimassi's Mediterranean Buffet
0.9 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of TX. It is a large-sized community with 113 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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