📞 Call for pricing and availability: (800) 780-8101
The Heights Of Bulverde
384 Harmony Hills, Spring Branch, TX 78070
For Pricing & Availability
(800) 780-8101To Reach a Resident
(830) 438-1276Estimated Pricing
Price Comparison
The Heights Of Bulverde Description
Whatever circumstance has brought you to us, we want you to know we’re going to listen and we’re going to take care of you. Whether you need skilled nursing, long-term care, rehabilitation therapies, memory care, or respite care we’re excited to serve you.
Here at The Heights of Bulverde you’ll experience a comforting, loving community surrounded by a team who works with you to design a plan with your goals and preferences in mind. You’ll also experience engaging, fun activities and comfortable amenities.
As a Touchstone community we value family partnerships, glorify God through our words and actions, and give you the best care possible.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Spring Branch
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Spring Branch
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Spring Branch
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for The Heights of Bulverde offer a mixed perspective on the facility's quality of care, staff professionalism, and overall environment. Some reviewers express significant dissatisfaction, citing instances of neglect, poor communication, and administrative issues. One review mentions a severe case of neglect involving a resident with dementia, highlighting concerns about medication administration, personal hygiene, and loss of personal items.
Conversely, many reviews praise the facility for its compassionate care, cleanliness, and engaging activities. The staff, including nurses, activity directors, and dietary staff, are commended for their dedication and creativity. Positive experiences during the COVID-19 pandemic are noted, with staff going above and beyond to keep residents safe and connected with their families.
Several reviews from residents and their families highlight the facility's efforts to create a homely and engaging environment, with special mention of themed days and various activities that keep residents entertained and active. The admission process is described as smooth by some, and the physical therapy and rehabilitation services receive positive feedback for their effectiveness and the cleanliness of the facility.
However, there are criticisms regarding the administration's responsiveness and professionalism, with one reviewer detailing a negative experience with the reimbursement process. Another review from a former staff member describes an unprofessional interaction with management.
Overall, while there are heartfelt endorsements of the care and environment at The Heights of Bulverde, there are also serious concerns that potential residents and their families may want to consider. The facility appears to have many supporters among residents, families, and staff, but the criticisms suggest areas that could potentially be improved for a better overall experience.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 15, 2017
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 9
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $194637
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-23 | 2023-03-24 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-03-23 | 2023-03-24 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-03-23 | 2023-03-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-01-20 | 2022-03-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-11-20 | 2020-12-22 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-11-20 | 2020-12-22 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-11-20 | 2020-12-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-13 | $15,000 |
| 2020-11-05 | $193,000 |
| 2022-01-03 | $650 |
| 2022-02-21 | $987 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-11-05 | 58 |
What is in the Neighborhood
- The closest city is Timberwood Park which is 7.8 miles away and has a population of 13,447 (small town).
- The average income is $105,726, which is very high compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 52
- Average Temperature: 70.5
- Day Breakdown: The area gets 156 days of rain, 0 days of snow and 207 days of sun
- Precipitation: 1.8 inches a year
- The average life expectancy in zip code is 79.14 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayH-E-B Plus!
0.9 miles awayBergheim General Store
9.3 miles awayLowe's Market
9.7 miles awaySam's Club
10.3 miles awayNone Found
Bus Stations
Stone Oak Parkway & Canyon Golf
11.9 miles awayVIA Park & Ride (1604 & 281)
13.9 miles awayParkhills Park & Ride
14.4 miles awayVia
17.2 miles awayBanks
Sonora Bank
0.2 miles awaySecurity Service Federal Credit Union
0.7 miles awayBroadway Bank
0.7 miles awayFirst United Bank
0.7 miles awayWells Fargo
0.8 miles awayHospitals
Passport Health San Antonio Travel Clinic
12.1 miles awaySelect Rehabilitation Hospital of San Antonio
13.0 miles awayNorth Central Baptist Hospital
13.4 miles awayMethodist Stone Oak Hospital
13.5 miles awaySouth Texas Spine and Surgical Hospital
13.7 miles awayPharmacies
H-E-B Pharmacy
0.9 miles awayWalgreens
8.2 miles awayCVS Pharmacy
10.3 miles awayCostco Pharmacy
13.9 miles awayBrookshire Brothers Pharmacy
14.4 miles awayDentists
Kendall Woods Dental
9.3 miles awayRolling Oaks Dental
15.3 miles awayLee Dental Centers
15.9 miles awayLeon Springs Family Dental
16.1 miles awayChildren's Dentists & Orthodontists
16.3 miles awayParks
Jefe Park
1.2 miles awayRiver Crossing Sports Park
1.6 miles awayKleck Park
2.9 miles awayHoney Creek State Natural Area
3.2 miles awayGVTC Park
4.6 miles awayPlaces of Worship
Saint Mary's Catholic Church
26.7 miles awaySan Fernando Cathedral
26.8 miles awayShopping
Rolling Oaks Mall
15.1 miles awayHunters Creek Centre
16.6 miles awayWestpointe Village Strip Center
17.0 miles awayThe Shops at La Cantera
18.6 miles awayRandolph Exchange
20.2 miles awayCulture
Verizon Amphitheater
15.7 miles awayRockville High School
18.4 miles awaySheldon Vexler Theatre
18.5 miles awayConcert Stage
18.5 miles awayStarlight Amphitheater
18.6 miles awayRestaurants
Ay Chiwawa
0.4 miles awayPizza Hut
0.7 miles awayMax's Roadhouse
0.9 miles awayClub Restaurant
2.7 miles awaySpring Branch Cafe
4.8 miles awayGet exact pricing & check availability
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