The Glenwood Supportive Living of Staunton

Summary of Reviews:

• One visitor attended for a hearing evaluation and mentioned that the owner of Bell Tone uses a room there once a week.
• A tour of The Glenwood Supportive Living of Staunton highlighted its nice atmosphere, safe outdoor gathering spaces, inviting dining area, and spacious rooms with patios. However, it was noted that the facility might not be suitable for Alzheimer's patients due to unlocked doors.
• Several reviews expressed concerns about the staff being caring but overstretched, and issues with corporate management affecting the quality of care and responsiveness to residents' needs.
• Complaints about cleanliness, specifically spiderwebs, and slow response times to residents' calls for assistance were mentioned. There was also dissatisfaction with how a security deposit was handled.
• Positive feedback included the facility being described as "amazing" and another stating it was "top notch" with very clean premises, friendly staff, and a good range of activities and services for residents.
• One reviewer appreciated the friendly atmosphere and amenities like a private room with a microwave, laundry services, and social activities, but noted the absence of a pool.
• A long-term reviewer since April 1, 2016, praised the kind and caring staff and administration, expressing high satisfaction with the care provided to their mother.
• Advice was given to check under furniture in the apartments for cleanliness.