The Gardens Of Lake Assisted Living Facilityred

Negative Reviews:

• Some workers are described as careless about family needs, with reports of the facility being unclean.
• Communication issues reported, including a family not being informed of a member's passing in a timely manner.
• Staff described as lazy, unorganized, and lacking teamwork by a former med tech.
• Concerns about cleanliness and resident care, including unassisted personal hygiene and unsatisfactory meals.
• Issues with care for residents with dementia, including not encouraging them to eat.
• Perceived focus on financial gain over resident care, especially in cases of serious illness.
• Difficulty in getting the company to fulfill financial obligations.

Positive Reviews:

• High praise for Regina and her team for their love and care towards residents.
• Facility described as affordable, clean, and transparent about pricing.
• Staff commended for treating residents like family and being helpful during COVID-19.
• The facility has been remodeled, with everything new and clean.
• Residents can go places with their loved ones, and nurses are described as friendly.
• Southern Gardens highlighted for its southern charm, home-like atmosphere, and active resident community.
• Positive remarks on the inclusive lifestyle and friendly staff at Southern Gardens.
• Enjoyable outdoor areas for visitors.

Mixed Reviews:

• Some reviews highlight excellent care and a loving environment, particularly praising specific staff members for their dedication.
• Other reviews criticize the facility for cleanliness issues, lack of care, and a focus on financial gain over resident well-being.