The Gardens At Gettysburg

The reviews for The Gardens senior living facility highlight a mix of experiences, with many expressing gratitude for the care and attention their loved ones have received. Families and residents have praised the wonderful care provided by nurses and CNAs, the friendly and caring staff, and the quality of both the food and rehabilitation services. Many reviews mention the facility's efforts to create a home-like atmosphere and the successful management of challenges, including during the COVID pandemic.

Positive feedback includes stories of staff going above and beyond to know residents personally, the cleanliness of the facility, and the absence of unpleasant odors. The facility's response to COVID-19, with special mention of protective measures for residents and informative weekly Zoom meetings for families, has been appreciated. The dedication of the staff, including therapy teams and administrative personnel, has been noted as a key factor in the positive experiences of many residents and their families.

However, not all reviews are positive. Some have criticized the facility for issues such as perceived neglect, poor staff behavior, and inadequate responses to residents' needs. Complaints include a lack of timely assistance, unprofessional conduct from some staff members, and concerns over the facility's cleanliness and odor. One review specifically mentions a negative experience related to a lack of tipping etiquette.

Despite these criticisms, many reviews emphasize the compassionate, competent, and responsive nature of the staff, the variety of activities available to residents, and the overall sense of community within the facility. The Gardens at Gettysburg is described as a place where teamwork and enjoyment are evident among staff, contributing to a positive environment for residents.