The Foley Center At Chestnut Ridge

The Foley Center has received a mix of reviews from former patients, family members, and a retired physician. Many praise the physical therapy staff for their exceptional work, noting their dedication and effectiveness in aiding recovery. The nursing staff is also frequently commended for their availability and attentiveness, despite occasional mentions of being short-staffed, which seems to be a broader issue in the healthcare industry post-pandemic.

Several reviewers highlighted the facility's environment, describing it as clean, with large patient rooms, beautiful views, and a family-like administration. The range of patient activities and the quality of the food received mixed feedback, with some finding it satisfactory and others describing it as mediocre.

However, there are significant concerns raised about communication, paperwork handling, and overall administration. Instances of lost paperwork, difficulty in communication with the staff, and a lack of follow-through on important medical documentation were mentioned. One review expressed serious concerns about potential neglect and abuse, advising caution and suggesting that the facility's aesthetics might not fully reflect the quality of care.

Despite these criticisms, many reviewers expressed gratitude for the care provided, especially highlighting the dedication of the full-time and traveling nursing staff. The therapy department received particular acclaim for its role in patients' recovery processes. Recommendations for the Foley Center were common, with many stating they would choose the facility again for rehabilitation needs.

Overall, while the Foley Center is praised for its staff's care and rehabilitation services, there are notable areas for improvement, especially in administration, communication, and staffing levels. Prospective patients and their families are advised to stay informed and actively involved in the care process.