📞 Call for pricing and availability: (800) 780-8101

The Elmhurst Healthcare

743 Main Street, Melrose, MA 02176

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(781) 662-7500

Estimated Pricing

Studio
Estimated $7,777

Price Comparison

  • Average City Price: $7,782
  • Average State Price: $7,915
  • Average National Price: $7,508



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Melrose


    Community Reviews

    6.8
    The Elmhurst Healthcare
    Based on My Caring Plan's proprietary scoring, including 32 reviews across the web

    Ranking

  • Ranking in City: 4 out of 5 communities in Melrose
  • Ranking in State: 501 out of 652 communities in MA
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Elmhurst Healthcare facility present a mixed picture of experiences. Some reviewers praise the care and attention their loved ones received, highlighting the kindness and professionalism of the staff. Positive comments mention specific staff members going above and beyond in their duties, ensuring comfort, providing excellent food, and even making the facility smell welcoming. These reviews often thank the staff by name and commend the facility for its attentive and caring environment.

    Conversely, several reviews express significant dissatisfaction with aspects of the facility's cleanliness, staff behavior, and overall care quality. Complaints include inadequate rehabilitation sessions, poor sanitary conditions, and a lack of compassion from some staff members. Concerns were raised about the facility's hygiene, particularly the decision to have carpeted floors, which some found inappropriate for a healthcare setting. There were also reports of staff being rude, not treating patients with the respect they deserve, and management attempting to cover up incidents. One review specifically criticized the facility for not providing basic necessities like hand soap and not maintaining a clean environment.

    While some reviewers report a very positive experience, noting the facility's homelike atmosphere and the dedication of certain staff members, others describe their stay as unpleasant, citing issues with care, cleanliness, and staff attitudes. The contrast in experiences suggests that while some aspects of Elmhurst Healthcare are appreciated, there are significant areas that require improvement to meet the expectations of all residents and their families.


    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Dec. 30, 1994
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 45
    Total current residents: 30
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 6
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $15592


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-16 2023-05-19 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-06-29 2022-07-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-28 2019-08-09 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-02 2023-01-03 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-03-02 2023-01-03 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-08-31 2022-10-16 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-31 2022-10-16 G Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-08-31 2022-10-16 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-31 2022-10-16 D Administration Deficiencies Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    2023-05-10 2023-05-30 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-05-10 2023-05-30 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-05-10 2023-05-30 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-05-10 2023-05-30 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-05-10 2023-05-30 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-05-10 2023-05-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-10 2023-05-30 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-05-10 2023-05-30 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-05-10 2023-05-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-05-10 2023-05-30 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-05-10 2023-05-30 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-05-10 2023-05-30 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-10 2023-05-30 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-05-10 2023-05-30 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-05-10 2023-05-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-05-10 2023-05-30 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-06-27 2022-07-08 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-06-27 2022-07-08 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-06-27 2022-07-08 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-06-27 2022-07-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-24 2019-07-01 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2019-05-24 2019-07-01 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-05-24 2019-07-01 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2019-05-24 2019-07-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2022-08-31 $15,592

    What is in the Neighborhood

    General Area Overview
    • The closest city is Melrose which is 0.2 miles away and has a population of 27,997 (mid sized town).
    • The average income is $122,629, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 32
      • Average Temperature: 54.7
      • Day Breakdown: The area gets 130 days of rain, 28 days of snow and 205 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 1.13 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.25 incidents per 100 people
      • Property Crime: 0.78 incidents per 100 people
      • Drug-Related Crime: 0.02 incidents per 100 people
    • The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Shaw's
    0.3 miles away
    Whole Foods Market
    0.3 miles away
    Super Stop and Shop
    1.8 miles away
    Walmart Supercenter
    2.1 miles away
    Super Stop & Shop
    2.5 miles away

    Transportation

    Melrose/Cedar Park
    0.4 miles away

    Bus Stations

    Main St @ Lebanon St
    0.0 miles away
    Porter St @ Rowe St
    0.0 miles away
    Main St @ Emerson St
    0.1 miles away
    Main St @ E Emerson St
    0.1 miles away
    Porter St @ Bellevue Ave
    0.2 miles away

    Banks

    Bank of America - Melrose Office
    0.1 miles away
    Melrose Co-operative Bank
    0.2 miles away
    CENTRALbank
    0.2 miles away
    Rockland Trust
    0.3 miles away
    Santander
    0.4 miles away

    Hospitals

    Melrose-Wakefield Hospital
    0.0 miles away
    Winchester Hospital
    3.0 miles away
    Winchester Hospital Center for Cancer Care
    3.3 miles away
    Lawrence Memorial Hospital
    3.3 miles away
    CHA Everett Hospital
    3.7 miles away

    Pharmacies

    Green Street Pharmacy
    0.1 miles away
    CVS Pharmacy
    0.3 miles away
    Walgreens
    0.4 miles away
    CVS
    2.1 miles away
    Smith's Drug
    3.0 miles away

    Dentists

    Solomon & Wright Associates
    0.1 miles away
    Melrose-Wakefield Oral Surgery, Inc.
    0.1 miles away
    Dr. Gerry J. Casazza Family Dentistry
    0.3 miles away
    Frederick Solomon Family Dentistry
    0.4 miles away
    Exquisite Dentistry
    0.4 miles away

    Parks

    Ell Pond
    0.0 miles away
    Livermore Park
    0.2 miles away
    Melrose
    0.2 miles away
    Melrose Pool
    0.3 miles away
    Bowden Park
    0.4 miles away

    Places of Worship

    Grace Federated Church
    5.7 miles away
    Old North Church
    6.5 miles away
    St. Leonard's Church
    6.6 miles away
    Kings Chapel
    7.0 miles away
    United First Parish Church
    14.7 miles away

    Shopping

    Square One Mall
    1.7 miles away
    Assembly Square Marketplace
    4.5 miles away
    Cambridgeside
    6.3 miles away
    The Garage
    6.7 miles away
    Prudential Center
    7.8 miles away

    Culture

    Follow Your Art
    0.5 miles away
    Greater Boston Stage Company
    2.4 miles away
    Chevalier Theatre
    3.6 miles away
    Granoff Music Center
    4.8 miles away
    Cohen Arts Center
    4.8 miles away

    Restaurants

    Wood and Fire
    0.3 miles away
    Sushi Corner
    0.3 miles away
    Turner's Seafood Grill & Market
    0.3 miles away
    Gerry's Pizza
    0.3 miles away
    Alfredo's Italian Kitchen
    0.4 miles away

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    Google map of The Elmhurst Healthcare

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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