The Blake At Biloxi

The Blake has received a mix of reviews, with many highlighting the exceptional care, beautiful facilities, and attentive staff. Relatives of residents have praised the attention to detail and the efforts made to make residents feel at home, noting the staff's dedication to keeping families informed. The Blake's buildings have been described as beautiful and well-maintained, with some comparing the experience to being on a cruise or at a resort. The management company is commended for prioritizing residents and employees, offering a lifestyle that allows seniors to live their best life.

However, some reviews express significant concerns about the level of care and staffing. Complaints include difficulties in communication with the staff, with reports of unanswered calls and emails. There are also allegations of neglect, such as residents being left in unsanitary conditions and not receiving adequate attention. Concerns about the facility being understaffed and the existing staff being distracted or not performing their duties adequately have been raised. Some reviewers have reported a decline in the quality of care over time, with specific instances of neglect mentioned.

Despite these criticisms, many reviews remain positive, focusing on the custom care plans, cleanliness, and the welcoming atmosphere of The Blake. The staff is frequently described as wonderful, and the facilities are praised for their cleanliness and the sense of community they foster. The Blake at Biloxi, in particular, has been singled out for its impressive management, staff, and the overall care provided to residents.