Ocean Springs Health & Rehabilitation Center

The reviews for the senior living facility present a mixed picture, with some expressing serious concerns about the level of care and others praising the staff and environment. Key points from the reviews include:

• Several reviewers reported understaffing and a lack of care leading to serious health issues, including a stage 3 wound and septic shock.
• Communication issues were highlighted, with complaints about difficulty reaching staff by phone and a perceived lack of responsiveness to resident needs.
• Negative experiences also included concerns about cleanliness, with reports of unpleasant odors and unsanitary conditions.
• Some family members expressed dissatisfaction with the treatment of their loved ones, describing the facility as a place where people are neglected and suggesting it should be shut down.
• On the positive side, several employees shared their pride in working at the facility, praising the teamwork, dedication, and the quality of care provided to residents.
• Positive reviews from residents and their families mentioned attentive staff, a variety of activities, good food, and a clean environment. Some expressed gratitude for the care received and would recommend the facility to others.
• A few reviews suggested that the facility had undergone improvements under new ownership, with an emphasis on compassionate and competent staff.

Overall, the reviews suggest a facility with deeply contrasting experiences, ranging from allegations of neglect to strong endorsements of the care and environment provided.