Taylorsville House

The Taylorsville House has received a variety of reviews from family members of residents and staff members. Many reviews highlight the exceptional care and compassion shown by the staff, particularly noting their attentiveness, professionalism, and the warm environment they create for residents. A standout mention is of a staff member who provided extraordinary support during a resident's final days, staying beyond her shift to ensure comfort and companionship.

Several reviewers express their satisfaction with the care manager's role, emphasizing her dedication to keeping family members informed and her remarkable interaction with both residents and staff. The team spirit among the staff and their passion for their work are frequently praised, contributing to a positive atmosphere at the facility.

However, some reviews raise concerns about management and administrative issues, including frequent changes in the Executive Director position and perceived neglect in addressing staff and resident needs effectively. There are also complaints about the facility's handling of financial matters, specifically regarding refunds, and some alarming observations about resident safety and regulatory compliance.

Despite these criticisms, many reviews affirm the facility's commitment to providing quality care, with several family members and staff members recommending Taylorsville House as a great place for both work and resident care. The facility is described as well-maintained, and the staff's efforts to go above and beyond for residents are acknowledged and appreciated.