📞 Call for pricing and availability: (800) 780-8101
Symphony Of Hanover Park
2000 West Lake Street, Hanover Park, IL 60133
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 556-2000Estimated Pricing
Price Comparison
Symphony Of Hanover Park Description
Symphony Hanover Park is one the most innovative providers of post-acute care in Chicago’s Western Suburbs. Our dedicated and experienced staff is here to provide our guests with the facilities and services they need to heal and recover. We offer a harmonious approach to post acute care. One that takes into account our guests’ unique needs and utilizes a progressive healthcare model to provide them with a personalized rehabilitation program designed to offer the fullest possible recovery.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hanover Park
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Therapy services including physical, speech, and occupational therapy received high praise, with specific commendations for therapists and staff for their wonderful care.
- Several reviewers highlighted the excellent care provided by nurses and rehab staff, mentioning them by name for their outstanding support.
- One visitor was very impressed with the staff's dedication, especially in the rehab department, despite the common issue of delayed response times to patient calls for help.
- Repeat visits and recommendations to friends indicate a level of satisfaction with the services provided by the facility, particularly praising the therapy and nursing care.
Criticisms:
- Several reviews pointed out severe understaffing issues, especially noticeable during nights and weekends, leading to delayed responses to patient needs and neglect.
- Concerns were raised about the facility's handling of medication, with one reviewer stating their scheduled meds were not administered as expected.
- Food quality was criticized in one review, mentioning that the meals did not meet expectations and contributed to a patient's weight loss.
- There were complaints about the facility's environment and management, including misplaced personal items, unfulfilled promises regarding room assignments, and overall neglect leading to deterioration in patient health and well-being.
Overall:
While there are instances of high praise for individual staff members and the therapy services provided, significant concerns about understaffing, patient care, and facility management were also noted. These mixed reviews suggest that experiences can vary greatly, and potential clients may want to consider these factors when making decisions about care.
Reviews
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 11, 2011
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 150
Total current residents: 89
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $65150
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-22 | 2022-11-22 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-11-22 | 2022-11-22 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2022-11-22 | 2022-11-22 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-11-22 | 2022-11-22 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2022-11-22 | 2022-11-22 | F | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2022-11-22 | 2022-12-08 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-11-22 | 2022-12-08 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-11-22 | 2022-12-06 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-11-22 | 2022-11-22 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-11-22 | 2022-11-30 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-11-22 | 2022-12-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-11-22 | 2022-11-22 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-11-22 | 2022-11-30 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-11-22 | 2022-11-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-08-03 | 2021-08-04 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-08-03 | 2021-08-04 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2021-08-03 | 2021-08-27 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-08-03 | 2021-08-17 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-08-03 | 2021-08-04 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-08-03 | 2021-08-04 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2021-08-03 | 2021-08-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-08-03 | 2021-08-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-08-03 | 2021-08-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2019-08-29 | 2019-09-17 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-08-29 | 2019-09-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-29 | 2019-09-17 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-08-29 | 2019-09-19 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-08-29 | 2019-09-17 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2019-08-29 | 2019-09-18 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-08-29 | 2019-09-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-08-29 | 2019-09-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-08-29 | 2019-09-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-10 | 2023-03-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-27 | 2022-11-10 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-27 | 2022-11-10 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-10-27 | 2022-11-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-10-27 | 2022-11-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-27 | 2022-11-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-10-27 | 2022-11-10 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-10-27 | 2022-11-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-10-27 | 2022-11-10 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2022-10-27 | 2022-11-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-19 | 2022-05-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-19 | 2022-05-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-21 | 2022-04-29 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-21 | 2022-04-29 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-04-21 | 2022-04-22 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-09-29 | 2021-10-07 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-29 | 2021-07-29 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-07-29 | 2021-08-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-29 | 2021-08-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-21 | 2021-02-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-14 | 2020-10-06 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-09-14 | 2020-10-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-08-21 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-08-21 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-01-21 | $15,000 |
| 2021-04-12 | $650 |
| 2021-07-29 | $15,000 |
| 2021-09-29 | $15,000 |
| 2021-09-29 | $9,750 |
| 2022-04-21 | $15,000 |
| 2022-04-21 | $9,750 |
| 2022-10-27 | $15,000 |
What is in the Neighborhood
- The closest city is Hanover Park which is 0.8 miles away and has a population of 38,333 (mid sized town).
- The average income is $51,485, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 25
- Average Temperature: 52.5
- Day Breakdown: The area gets 143 days of rain, 42 days of snow and 179 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 0.17 per 100 people which is very low compared to other cities.
- Violent Crime: 0.05 incidents per 100 people
- Property Crime: 0.06 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Angelo Caputo's Fresh Markets
1.2 miles awayTony's Finer Foods
1.3 miles awayALDI
1.3 miles awayWalmart Supercenter
1.7 miles awayJewel-Osco
1.9 miles awayTransportation
Hanover Park
0.3 miles awayBartlett
1.6 miles awaySchaumburg
1.9 miles awayRoselle
4.5 miles awayMedinah
5.3 miles awayBus Stations
Lake & Church (Metra) EB
0.2 miles awayLake & Church (Metra) WB
0.3 miles awayBarrington & Walnut
0.6 miles awayPark & Brunswick
1.9 miles awaySchaumburg Metra Station
1.9 miles awayBanks
Hanover Park Community Bank
0.6 miles awayBank of America
1.2 miles awayChase
1.2 miles awayBMO Harris
1.5 miles awayAndigo Credit Union
1.6 miles awayHospitals
Streamwood Behavioral Healthcare System
1.2 miles awaySaint Alexius Medical Center
4.3 miles awayAlexian Brothers Behavioral Health Hospital
4.5 miles awaySt. Alexius Medical Plaza
4.5 miles awayElgin Mental Health Center
7.0 miles awayPharmacies
Walgreens
1.1 miles awayCVS Pharmacy
3.3 miles awayCarepoint
6.1 miles awayA & T Pharmacy
6.2 miles awayDentists
Sutton Lake Dental Care
2.9 miles awayStreamwood Smiles
3.6 miles awayWebster Dental Care
4.9 miles awayDental Center
4.9 miles awayMarket Square Dental Center
5.5 miles awayParks
Hanover Park Community Park
0.1 miles awayAhlstrad Park;Ahlstrand Park
0.4 miles awayBartlett
0.6 miles awayJensen Park
0.7 miles awayRuzicka Memorial Park
0.7 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
4.2 miles awayShopping
Stratford Square Mall
3.3 miles awayWoodfield Mall
7.0 miles awayCharlestowne Mall
7.4 miles awayThe Milk Pail
8.0 miles awaySunset Center
8.2 miles awayCulture
Trickster Art Gallery
4.5 miles awayAmphitheater
6.4 miles awayMedieval Times
6.5 miles awayThe Improv
7.2 miles awayHemmens Cultural Center
7.6 miles awayRestaurants
Denny's
1.3 miles awayTL’s Four Seasons
1.6 miles awayV&V Paesano Pizzeria
1.6 miles awayOmega Restaurant
1.7 miles awayGiordano's Pizzeria
1.9 miles awayGet exact pricing & check availability
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