📞 Call for pricing and availability: (800) 780-8101

Stonehill Care Center

3485 Windsor Avenue, Dubuque, IA 52001

Independent Living Assisted Living Memory Care Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(563) 557-7180

Estimated Pricing

Studio
Estimated $3,544

Price Comparison

  • Average City Price: $4,326
  • Average State Price: $4,109
  • Average National Price: $4,181


  • Exclusive Interview Insights

    Our team personally reached out and conducted an insightful interview with this community on Nov. 9, 2023. Here's what we learned:

    Types of Living Offered

    The senior living community offers a variety of living options to cater to the diverse needs of its residents. These include:

    • Assisted Living
    • Independent Living
    • Skilled Nursing Unit
    • Memory Care Unit
    • Long-term Care

    Respite Care and Short-term Stays

    Short-term stays are available through the skilled nursing unit, which is ideal for individuals who require care post-surgery or therapy before they are ready to return home.

    Pet Policy

    The facility's pet policy is not confirmed and would be best clarified by the admissions personnel.

    Transportation Services

    Transportation services are provided for residents, including trips to doctor's appointments and various outings.

    Moving Assistance

    Residents are generally expected to arrange their own movers when moving into the community.

    Dining Services

    The community offers in-house dining services with three meals a day and snacks available throughout. Specific dining times are set with considerable windows to accommodate early risers or those who prefer to eat later. Alternative meal options are available for residents who may not prefer the menu of the day.

    Staffing

    The facility is staffed with a range of healthcare professionals, including:

    • Certified Nursing Assistants (CNAs)
    • Certified Medication Aides (CMAs)
    • Licensed Practical Nurses (LPNs)
    • Registered Nurses (RNs)
    • Head Nurses for each unit
    • Department of Nursing Head
    • Contracted local hospital doctors
    • Psychiatrists
    • Social Workers

    The facility does not use temp agencies for staffing.

    Communication with Residents' Families

    Communication with families is primarily conducted through email, with staff members also known to have face-to-face interactions with families visiting the facility.

    Resident Complaints and Suggestions

    Residents can communicate complaints through suggestion boxes located in each unit and during resident council meetings, where they can voice concerns and suggestions to staff committees.

    Wait List Information

    There is an anticipated wait list for independent and assisted living options, with specific details available through the admissions department.

    Nonprofit Status

    The facility operates as a nonprofit, accommodating a mix of residents on Medicaid, Medicare, and private pay. Exact costs and financial details are managed by the admissions department.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Dubuque

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Dubuque

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Dubuque

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Dubuque


    Community Reviews

    8.3
    Stonehill Care Center
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    Ranking

  • Ranking in City: 7 out of 12 communities in Dubuque
  • Ranking in State: 255 out of 532 communities in IA
  • Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • One reviewer expressed a desire to give zero stars due to dissatisfaction.
    • Concerns were raised about the care on the 3rd floor, describing it as horrible, and complaints about the quality of food.
    • Issues with staff not accommodating specific needs for treadmill pool patrons, highlighting inflexibility with speed settings.
    • Reports of disrespectful and undignified treatment towards a resident, with complaints about the response from the director worsening the situation.
    • A reviewer mentioned it's not a good place to work for, indicating potential internal issues.

    Positive Reviews:

    • High praise for the skilled household on the first floor, with positive remarks about therapy, staff, and overall care.
    • Rehab department received commendations for being fantastic.
    • Recognition of excellent care provided to a resident, with a recommendation based on friendly and caring staff.
    • Facility noted for a good variety of equipment, excellent staff, and special classes.
    • Several reviews complimented the staff for being pleasant, friendly, knowledgeable, and well-trained.
    • Appreciation shown for a wonderful Christmas party organized by St Raphael's and St Pat's.
    • Facility described as clean with friendly workers and a great place for rehab, occupational therapy, and physical therapy.
    • Positive mention of the team of caregivers.

    Mixed Reviews:

    • A suggestion that the facility should be open on Sundays.
    • Mixed feelings about the noise level at night, indicating it might not be the quietest place.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Wellness Programs

    Health And Wellness Programs

    Nurse On Staff


    Services

    Emergency Pendant System

    Massage

    Personal Training

    Social Hour

    Assistance With Bathing

    Medication Administration And Monitoring


    Activities

    Daily Mass And Rosary

    Activity, Health, And Wellness Programs

    Social, Educational, And Cultural Programs

    Music And Entertainment

    Organized Activities

    Special Outings


    Community Amenities

    Secured Entrance Doors

    Free Parking

    Available Garages

    Free Wi-Fi

    Formal Library

    Community Rooms


    Room Amenities

    Private Bathrooms

    Central Air

    Fully Equipped Kitchen

    Microwave

    Washer And Dryer

    Walk-in Showers


    Dining

    Restaurant-style Dining

    Snacks

    Refreshments

    Three Meals Per Day

    Continental Breakfast

    Dining Room


    Transportation

    Free Parking

    Parking Garage

    Scheduled Transportation

    Transportation To Appointments

    Transportation For Medical Appointments

    Scheduling Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 5
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Sept. 1, 2002
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 185
    Total current residents: 162
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-14 2023-06-16 E Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2023-06-14 2023-06-16 D Construction Deficiencies Use approved construction type or materials.
    2023-06-14 2023-06-19 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-06-14 2023-07-07 F Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2023-06-14 2023-06-16 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-06-14 2023-06-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-06-14 2023-06-16 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-06-14 2023-06-16 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-01-20 2022-01-28 E Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2022-01-20 2022-01-22 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2022-01-20 2022-01-24 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-01-20 2022-01-25 F Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-01-20 2022-01-20 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-01-20 2022-02-08 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-01-20 2022-01-20 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-01-20 2022-02-01 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-10-30 2019-11-05 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-10-30 2019-11-05 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-30 2019-11-05 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-10-30 2019-11-06 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-10-30 2019-11-04 E Services Deficiencies Have properly installed electrical wiring and gas equipment.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-08 2023-06-27 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-06-08 2023-06-27 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-24 2019-11-22 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-10-24 2019-11-22 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-10-24 2019-11-22 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-10-24 2019-11-22 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-10-24 2019-11-22 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-10-24 2019-11-22 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Dubuque which is 2.2 miles away and has a population of 58,799 (large town).
    • The average income is $53,979, which is low compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 21
      • Average Temperature: 49.3
      • Day Breakdown: The area gets 136 days of rain, 45 days of snow and 183 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 6.57 per 100 people which is high compared to other cities.
      • Violent Crime: 2.16 incidents per 100 people
      • Property Crime: 2.58 incidents per 100 people
      • Drug-Related Crime: 0.99 incidents per 100 people
    • The average life expectancy in zip code is 79.01 years old, which is high compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Eagle Country Market
    1.4 miles away
    Natural Grocers
    3.0 miles away
    Fareway
    3.0 miles away
    Hy-Vee
    3.1 miles away
    Sam's Club
    3.5 miles away

    Transportation

    4th Street
    2.4 miles away
    Fenelon Place
    2.4 miles away

    Bus Stations

    Platform A
    1.9 miles away
    Platform B
    1.9 miles away
    Platform C
    1.9 miles away
    Platform D
    1.9 miles away
    Platform E
    2.0 miles away

    Banks

    U.S. Bank
    1.3 miles away
    DuTrac Community Credit Union
    1.7 miles away
    Premier Bank
    2.1 miles away
    American Trust & Savings Bank
    2.1 miles away
    DuTrac Credit Union
    3.0 miles away

    Hospitals

    Finley Hospital
    2.5 miles away
    MercyOne Dubuque Medical Center
    2.7 miles away
    Midwest Medical Center
    12.2 miles away
    Southwest Health Center
    16.8 miles away
    Grant Regional Health Center
    21.6 miles away

    Pharmacies

    Hartig Drug
    1.2 miles away
    Walgreens
    1.3 miles away
    Mercy Family Pharmacy
    1.4 miles away
    Hartig Drug Store
    2.9 miles away
    Hy-Vee Pharmacy
    3.1 miles away

    Dentists

    Peckosh Pediatric Dentistry
    3.6 miles away
    Bellevue Family Dentistry
    22.9 miles away

    Parks

    Heritage Trail
    0.5 miles away
    Burden Park
    0.5 miles away
    Bee Branch Watershed
    0.8 miles away
    Eagle Valley Park
    0.9 miles away
    Comiskey Park
    0.9 miles away

    Places of Worship

    Saint Augustine Church
    17.2 miles away

    Shopping

    Kennedy Mall
    3.6 miles away

    Culture

    Creekside Amphitheater
    1.2 miles away
    The Grand Opera House
    2.1 miles away
    Five Flags Center
    2.3 miles away
    Bell Tower Theater
    2.5 miles away
    Princess Potosi Gallery
    10.4 miles away

    Restaurants

    Pete's Thai Kitchen
    1.1 miles away
    The Point
    1.2 miles away
    Marco's Italian & American
    1.4 miles away
    Godfather's Pizza
    1.6 miles away
    Houlihan's
    1.6 miles away

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    Google map of Stonehill Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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