Standing Stone Care & Rehabilitation Center

Positive Feedback:

• Many reviewers commend the hard work and dedication of the staff at Fentress County, highlighting the teamwork involved in providing smooth operations and care.
• Staff and residents are described as wonderful, with a caring and giving atmosphere noted by visitors.
• The care provided is often described as familial, with staff treating residents like family members.
• Several reviews praise the facility for its excellent care, commitment, and the continuous improvement in services.
• Specific mentions of caring staff, with one reviewer highlighting the exceptional physical therapy care their mother received, tailored to her needs and resulting in significant improvement.
• Long-term employees express their deep connection to the community and the comfort of knowing their family members are in a safe and caring environment.
• Many reviewers recommend the facility for both short-term and long-term care, citing cleanliness, a pleasant environment, and a family-like atmosphere.
• Activities and medical attention are praised, with the efforts of the staff to engage and involve residents in fun activities being highlighted.

Negative Feedback:

• One review details a distressing experience regarding the handling of end-of-life care and the loss of personal belongings, questioning the trust placed in the facility.
• Concerns are raised about the adequacy of physical and occupational therapy, with one reviewer noting a lack of proper medical procedures and inaccurate record-keeping.
• Another review criticizes the social services and rehabilitation efforts, mentioning high costs and dissatisfaction with the overall support provided.

Overall:

The majority of reviews for Standing Stone are overwhelmingly positive, with many families and residents expressing gratitude for the high level of care, compassion, and professionalism displayed by the staff. However, a few reviews raise serious concerns about specific aspects of care and management, suggesting areas for potential improvement.