St. Francis Assisted Living

Review Summary:

• There are complaints about delays in refunds after a resident moves out, with no correspondence or follow-up from the facility.
• Concerns have been raised about the lack of time staff spend with residents, high staff turnover, and the firing of exceptional staff members.
• Issues with resident care, including not providing food if a resident's allowance runs out and reports of fights among residents.
• Allegations against the facility's management include not notifying family members of medical incidents, improper handling of mail, and not assisting with doctor's appointments.
• Some reviews praise St. Francis Assisted Living for being a kind, caring, and friendly community with a family environment and caring staff.
• However, there are serious accusations of mistreatment of residents and suggestions that the facility should undergo a federal investigation.
• One review specifically mentions a negative experience with the weekend nurse and a lack of assistance from the administration.
• There is a suggestion that the facility should conduct drug tests on every employee.