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Spring Valley Post Acute

14973 Hesperia Road, Victorville, CA 92392

Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(760) 245-6477

Estimated Pricing

Studio
Estimated $5,997

Price Comparison

  • Average City Price: $6,033
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Victorville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Victorville

    Community Reviews

    4.2
    Spring Valley Post Acute
    Based on My Caring Plan's proprietary scoring, including 28 reviews across the web

    Ranking

  • Ranking in City: 13 out of 13 communities in Victorville
  • Ranking in State: 3222 out of 3259 communities in CA

    • Facility and Grounds C

    Care B

    Staff B

    Cleanliness B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • Extremely unprofessional staff and management, including rude behavior and lack of responsiveness.
    • Poor facility conditions, including rooms without air conditioning in extreme heat and overall uncleanliness.
    • Significant communication issues between patients and staff, leading to neglect and inadequate care.
    • Reports of patients receiving inappropriate food for their health conditions and experiencing neglect in personal hygiene.
    • Incidents of patients being incorrectly identified and families receiving poor treatment from staff.
    • Allegations of unsafe conditions, including the presence of pests and outdated equipment.
    • Claims of mismanagement and lack of proper medical care, leading to worsened health conditions for some patients.

    Positive Experiences:

    • Some guests report receiving great care and attention, with clean facilities and friendly staff.
    • A few reviews mention satisfactory cleanliness and service.

    Overall:

    The majority of reviews highlight serious concerns regarding the professionalism of the staff, the cleanliness and safety of the facility, and the quality of patient care. There are, however, a few positive testimonials regarding the care received. Prospective clients are strongly advised to conduct thorough research and consider all feedback before making a decision.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Spring Valley Post Acute Videos

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    Health

    Personalized care

    24-hour care

    Rehabilitation

    Skilled nursing care

    Licensed nurses

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Feb. 19, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 126
    Total current residents: 111
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $655

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-24 2022-03-25 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2022-02-24 2022-03-25 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-02-24 2022-03-25 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-02-24 2022-03-25 D Construction Deficiencies Use approved construction type or materials.
    2022-02-24 2022-03-25 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-02-24 2022-03-25 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-02-24 2022-03-25 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-02-24 2022-03-25 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-02-24 2022-03-25 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-02-24 2022-03-25 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-02-24 2022-03-25 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-02-24 2022-03-25 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2022-02-24 2022-03-25 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-06-04 2019-07-10 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-06-04 2019-07-10 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-06-04 2019-07-10 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-06-04 2019-07-10 D Construction Deficiencies Use approved construction type or materials.
    2019-06-04 2019-07-10 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-06-04 2019-07-10 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-06-04 2019-07-10 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-06-04 2019-07-10 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-06-04 2019-07-10 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-04 2019-07-10 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-04 2019-07-10 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-06-04 2019-07-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-04 2019-07-10 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-16 2018-06-05 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-05-16 2018-06-05 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-05-16 2018-06-05 D Construction Deficiencies Use approved construction type or materials.
    2018-05-16 2018-06-05 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-05-16 2018-06-05 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-05-16 2018-06-05 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-05-16 2018-06-05 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-05-16 2018-06-05 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-05-16 2018-06-05 E Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2018-05-16 2018-06-05 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-16 2018-06-05 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-05-16 2018-06-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-16 2018-06-05 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-05-16 2018-06-05 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-05-16 2018-06-05 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2018-05-16 2018-06-05 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-05-16 2018-06-05 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-16 2018-06-05 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-04 2022-04-05 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-02-04 2022-04-05 D Resident Assessment and Care Planning Deficiencies Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    2022-02-04 2022-04-05 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-02-04 2022-04-05 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-02-04 2022-04-05 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-02-04 2022-04-05 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-02-04 2022-04-05 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-02-04 2022-04-05 L Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-04 2022-04-05 F Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2022-02-04 2022-04-05 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-02-04 2022-04-05 D Environmental Deficiencies Keep all essential equipment working safely.
    2022-01-27 2022-03-02 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-13 2021-12-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-04-15 2019-05-22 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2019-04-15 2019-05-22 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-04-15 2019-05-22 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-04-15 2019-05-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-04-15 2019-05-22 L Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-04-15 2019-05-22 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-04-15 2019-05-22 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-04-15 2019-05-22 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-04-15 2019-05-22 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-04-15 2019-05-22 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2019-04-15 2019-05-22 F Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2019-04-15 2019-05-22 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-04-15 2019-05-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-06-09 2021-07-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-09-29 2020-10-03 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2018-03-23 2018-05-02 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-03-23 2018-05-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-03-23 2018-05-02 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-03-23 2018-05-02 E Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2018-03-23 2018-05-02 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-03-23 2018-05-02 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-03-23 2018-05-02 F Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-03-23 2018-05-02 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-03-23 2018-05-02 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-03-23 2018-05-02 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2018-03-23 2018-05-02 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2018-03-23 2018-05-02 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-03-23 2018-05-02 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-03-23 2018-05-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-03-23 2018-05-02 D Environmental Deficiencies Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

    Fines

    Fine Date Fine Amount
    2019-04-15 $21,393
    2021-06-21 $655
    2021-06-21 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Victorville which is 0.9 miles away and has a population of 122,225 (small city).
    • The average income is $47,033, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 50
      • Average Temperature: 67.5
      • Day Breakdown: The area gets 34 days of rain, 3 days of snow and 327 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 30.6 years old, very low compared to other cities.
    • 6.12% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 17.96% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 4% Asian, 14% Black or African-American, 32% Hispanic or Latino, and 46% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Food 4 Less
    1.1 miles away
    Costco
    1.4 miles away
    WinCo Foods
    1.9 miles away
    Stater Bros.
    2.0 miles away
    Vons
    3.5 miles away

    Transportation

    Victorville
    1.0 miles away

    Bus Stations

    50000
    1.3 miles away
    50001
    1.4 miles away
    50006
    1.4 miles away
    50003
    1.4 miles away
    50004
    1.4 miles away

    Banks

    Bank of America
    0.9 miles away
    Wells Fargo
    1.9 miles away
    Alaska USA Federal Credit Union
    2.1 miles away
    U.S. Bank
    3.6 miles away
    Chase
    4.2 miles away

    Hospitals

    Victor Valley Global Medical Center
    0.3 miles away
    Saint Mary Medical Center
    2.1 miles away
    Kaiser Permanente High Desert / Victorville Medical Offices
    2.1 miles away
    Desert Valley Hospital
    3.4 miles away
    Mountains Community Hospital
    19.1 miles away

    Pharmacies

    Rite Aid
    1.0 miles away
    CVS Pharmacy
    3.1 miles away
    Walgreens
    3.6 miles away
    Walmart Pharmacy
    4.1 miles away
    Jonathan's Pharmacy
    4.8 miles away

    Dentists

    Golden Dental
    3.8 miles away
    Dentist
    3.9 miles away

    Parks

    Center Street Park
    0.1 miles away
    Mojave Narrows Regional Park
    0.7 miles away
    Old Victor Park
    0.7 miles away
    Forrest Park
    0.9 miles away
    Doris Davies Park
    1.0 miles away

    None Found

    Shopping

    The Mall Of Victor Valley
    4.3 miles away
    Dunia Plaza
    4.9 miles away
    Dunia Business Park
    5.0 miles away
    Bear Valley Center
    5.4 miles away
    Victorville Village
    5.6 miles away

    Culture

    Civic Center Park Amphitheatre
    4.8 miles away
    Amphitheater
    18.7 miles away
    Glen Helen Amphitheater
    22.8 miles away

    Restaurants

    IHOP
    1.2 miles away
    Yum Yum Donuts
    1.2 miles away
    Richie's Real American Diner
    1.7 miles away
    Denny's
    1.7 miles away
    Coco's
    2.0 miles away

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    Google map of Spring Valley Post Acute

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