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Sorrento
2739 Babcock, San Antonio, TX 78229
For Pricing & Availability
(800) 780-8101To Reach a Resident
(210) 616-3250Estimated Pricing
Price Comparison
Sorrento Description
Located in the South Texas Medical Center, Sorrento is a comfortable 112-bed facility that offers private rooms with kitchenettes and full walk-in showers. Residents enjoy lush gardens and leafy outdoor spaces, music, entertainment, and a courtyard that features an Italian-style water fountain. Our community also offers quick access to restaurants, shops, and doctors’ offices.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Antonio
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in San Antonio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Sorrento Assisted Living Facility:
- Several reviews express significant concerns about neglect, including long wait times for assistance, improper care, and lack of responsiveness from the staff.
- Incidents of personal belongings being lost or stolen, including a wedding ring, clothes, and prescription glasses, were reported.
- Some reviews mention poor medical management, such as incorrect medication administration and inadequate rehabilitation services.
- There are complaints about the professionalism and attitude of the staff, with some described as unprofessional or neglectful.
- However, there are also positive reviews praising the facility for its cleanliness, the care provided, and the responsiveness of the director and staff. Some families felt their loved ones received excellent care and would highly recommend Sorrento.
- One review highlighted the need for more nurses and attendants to address the issue of staff being overworked.
Overall, the reviews for Sorrento Assisted Living Facility present a mixed picture, with some families experiencing excellent care and others facing significant challenges.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 4
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 21, 2015
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 112
Total current residents: 97
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-01 | 2023-06-27 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-07 | 2020-02-15 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
What is in the Neighborhood
- The closest city is Leon Valley which is 2.1 miles away and has a population of 11,174 (small town).
- The average income is $46,776, which is very low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 55
- Average Temperature: 73.0
- Day Breakdown: The area gets 151 days of rain, 0 days of snow and 212 days of sun
- Precipitation: 1.7 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.
- The crime rate is 10.29 per 100 people which is very high compared to other cities.
- Violent Crime: 2.4 incidents per 100 people
- Property Crime: 6.33 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
- Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
H-E-B
1.3 miles awaySam's Club
1.4 miles awayWalmart Supercenter
1.4 miles awayNOOR GROCERY
1.7 miles awayAsia Market
2.0 miles awayNone Found
Bus Stations
Medical Center Transit Center
0.7 miles awayVia Bus Stop 35143
1.5 miles awayVia Bus Stop 35773
1.5 miles awayVia Bus Stop 46253
1.6 miles awayVia Bus Stop 12979
1.6 miles awayBanks
Credit Human
1.0 miles awayBBVA Compass
1.8 miles awaySecurity Service Federal Credit Union
2.2 miles awayUSAA Federal Savings Bank
2.2 miles awayBank of America
2.2 miles awayHospitals
Passport Health San Antonio Travel Clinic
0.2 miles awaySan Antonio Warm Springs Rehabilitation Hospital
0.2 miles awayMays Cancer Center
0.5 miles awayVeterans Affairs Medical Center
0.6 miles awayUniversity Hospital
0.6 miles awayPharmacies
CVS Pharmacy
0.5 miles awayH-E-B Pharmacy
0.6 miles awayWalgreens
0.6 miles awayWalmart Pharmacy
2.6 miles awayCVS
3.5 miles awayDentists
UT Dentistry
0.6 miles awayNield Family Dentistry
1.1 miles awayEncore Dental Care
3.2 miles awayBabcock Family Dental
4.2 miles awayDr. Roy Gonzalez Jr
4.9 miles awayParks
Retreat at Oak Hills Greenbelt
0.2 miles awaySan Antonio Medical Foundation Walking and Jogging Trail
0.2 miles awayDog Park
0.4 miles awaySouth Texas Medical Center
0.8 miles awayGlen Oaks Park
1.5 miles awayPlaces of Worship
San Fernando Cathedral
8.3 miles awaySaint Mary's Catholic Church
8.4 miles awayLittle Church of La Villita Historic District
8.7 miles awayMission San José
12.2 miles awayShopping
Wonderland of the Americas
2.6 miles awayIngram Park Mall
3.3 miles awayNorth Star Mall
5.5 miles awayThe Shops at La Cantera
5.6 miles awayAlamo Quarry Market
6.5 miles awayCulture
Sheldon Vexler Theatre
4.7 miles awayActing Up Creative Drama Academy
5.8 miles awayRockville High School
5.9 miles awayGriffith Center for the Arts
6.5 miles awaySan Pedro Playhouse
6.8 miles awayRestaurants
Thai Lao Orchid
0.4 miles awayBerni Vietnamese Restaurant
1.6 miles awayJoe's Crab Shack
1.6 miles awayChopsticks Chinese Buffet
1.6 miles awayMaafor San Antonio
1.6 miles awayGet exact pricing & check availability
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Disclaimer
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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