📞 Call for pricing and availability: (800) 780-8101
Sonterra Health Center
18514 Sonterra Place, San Antonio, TX 78258
For Pricing & Availability
(800) 780-8101To Reach a Resident
(210) 545-4800Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Director of Marketing at Sonterra Health Center via email on March 1, 2024.
We do not currently have a waitlist but do have limited availability.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in San Antonio
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Antonio
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in San Antonio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Sonterra Health Center show a mix of experiences. Some reviewers express dissatisfaction with aspects of the facility's management and care. Concerns include perceived rudeness and lack of empathy from the director, issues with staff behavior and professionalism, and complaints about the cleanliness and timeliness of services. One reviewer mentioned a negative experience with the facility's handling of a family member's health and discharge process.
On the other hand, many reviews highlight positive experiences. Several family members of residents praise the improvement in their loved ones' health, happiness, and social engagement since moving to Sonterra. The staff, particularly those in the 400 hall and the therapy team, receive commendations for their professionalism, care, and communication. The facility is described as clean, with a warm and loving environment that fosters genuine care for residents. Some reviewers specifically thank the staff for their dedication and mention the positive impact on their family members' lives, including significant recoveries and extended stays that contributed to improved well-being.
Overall, while there are areas for improvement, particularly in staff interactions and facility management, many reviews reflect a high level of satisfaction with the care provided at Sonterra Health Center.
Reviews
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 28, 2007
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 95
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $47450
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-22 | 2023-04-07 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-22 | 2023-03-24 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-12-07 | 2021-12-22 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-12-07 | 2022-01-27 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-09-15 | 2020-09-22 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2020-09-15 | 2020-09-27 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-09-15 | 2020-09-22 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-08 | $46,800 |
| 2021-07-19 | $650 |
What is in the Neighborhood
- The closest city is Timberwood Park which is 6.5 miles away and has a population of 13,447 (small town).
- The average income is $121,326, which is very high compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 55
- Average Temperature: 72.6
- Day Breakdown: The area gets 164 days of rain, 0 days of snow and 199 days of sun
- Precipitation: 1.7 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.
- The crime rate is 10.29 per 100 people which is very high compared to other cities.
- Violent Crime: 2.4 incidents per 100 people
- Property Crime: 6.33 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
- Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.2 miles awayWhole Foods Market
0.8 miles awayH-E-B Plus!
0.9 miles awayCostco
1.3 miles awayWalmart Supercenter
1.5 miles awayNone Found
Bus Stations
VIA Park & Ride (1604 & 281)
1.5 miles awayParkhills Park & Ride
1.7 miles awayStone Oak Parkway & Canyon Golf
2.3 miles awayBanks
Jefferson Bank
0.4 miles awayBroadway Bank
0.4 miles awayLone Star Capital Bank
0.4 miles awayWells Fargo
1.0 miles awaySecurity Service Federal Credit Union
1.5 miles awayHospitals
North Central Baptist Hospital
0.5 miles awaySelect Rehabilitation Hospital of San Antonio
1.1 miles awaySouth Texas Spine and Surgical Hospital
1.1 miles awayMethodist Stone Oak Hospital
1.2 miles awayPassport Health San Antonio Travel Clinic
2.1 miles awayPharmacies
CVS Pharmacy
0.3 miles awayH-E-B Pharmacy
0.9 miles awayWalgreens
1.0 miles awayCostco Pharmacy
1.4 miles awayDentists
Children's Dentists & Orthodontists
2.7 miles awayDr. Roy Gonzalez Jr
6.5 miles awayTooth Acres
7.0 miles awayWeems Family Dental
7.1 miles awayUT Dentistry
8.4 miles awayParks
Voigt Park
0.9 miles awayThe Oaks of Sonterra
1.2 miles awaySan Antonio
1.3 miles awayPocket Park
1.4 miles awayMemorial Park
1.5 miles awayPlaces of Worship
Saint Mary's Catholic Church
12.9 miles awaySan Fernando Cathedral
12.9 miles awayLittle Church of La Villita Historic District
13.2 miles awayMission San José
17.3 miles awayShopping
North Star Mall
6.4 miles awayThe Shops at La Cantera
6.9 miles awayAlamo Quarry Market
7.8 miles awayRolling Oaks Mall
8.8 miles awayWonderland of the Americas
8.8 miles awayCulture
Sheldon Vexler Theatre
4.4 miles awayRockville High School
6.8 miles awayConcert Stage
7.7 miles awayStarlight Amphitheater
8.1 miles awayIsmalia Cultural Center
8.1 miles awayRestaurants
Chama Gaucha
0.2 miles awayTorchy's Tacos
0.2 miles awayLuby's
0.6 miles awayJim's
0.8 miles awayLonghorn Cafe
1.0 miles awayGet exact pricing & check availability
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Disclaimer
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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