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Silver Oak Nursing And Rehabilitation Center

455 31St Street, Marion, IA 52302

Nursing Home
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(319) 377-7363

Estimated Pricing

Studio
Estimated $8,869

Price Comparison

  • Average City Price: $8,675
  • Average State Price: $7,379
  • Average National Price: $7,508

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Marion

    Community Reviews

    6.6
    Silver Oak Nursing And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 7 out of 8 communities in Marion
  • Ranking in State: 444 out of 532 communities in IA

    • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for Silver Oak (formerly Willow Gardens):

    • Willow Gardens has been rebranded as Silver Oak, experiencing significant staff turnover since the acquisition.
    • Concerns have been raised about the level of care and attention from some staff members, with the facility's overall impression being rated around 3 to 3.5 out of 10.
    • Positive experiences noted by some include compassionate staff who cater to residents' personal preferences, including snacks, movies, and activities. Specific commendation was given to a nurse for her helpful communication.
    • A brief review from a former employee suggests dissatisfaction with their experience working at the facility.
    • Visitors, such as carolers, have had positive experiences at the facility.
    • Some family members have praised the staff for their excellent care and collaboration.
    • A distressing account was shared about the facility's handling of a resident's finances, medical care, and overall well-being, culminating in a tragic loss attributed to inadequate care and the impact of Covid-19.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: July 1, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 91
    Total current residents: 54
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 8
    Number of substantiated complaints: 43
    Number of payment denials: 2
    Number of fines: 3
    Total cost of fines: $190115

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-14 2022-12-27 F Smoke Deficiencies Provide properly protected cooking facilities.
    2022-12-14 2022-12-22 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-12-14 2022-12-20 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-12-14 2022-12-26 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2022-12-14 2022-12-29 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-12-14 2022-12-29 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-12-14 2023-01-14 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-12-14 2023-01-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-12-14 2023-01-14 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2021-12-14 2022-01-11 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-12-14 2022-01-11 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-12-14 2021-12-27 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-12-14 2021-12-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-09 2020-01-16 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-09 2020-01-16 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-01-09 2020-01-29 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-08 2023-07-08 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-06-08 2023-07-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-06-08 2023-07-08 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-06-08 2023-07-08 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-06-08 2023-07-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-06-08 2023-07-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-08 2023-07-08 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-06-08 2023-07-08 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-03-29 2023-03-31 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-31 2023-03-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-01-31 2023-03-31 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-31 2023-03-05 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-09-07 2022-10-15 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-09-07 2022-10-15 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-09-07 2022-10-15 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-09-07 2022-10-15 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-09-07 2022-10-15 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-09-07 2022-10-15 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-09-07 2022-10-15 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-09-07 2022-10-15 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-09-07 2022-10-15 D Quality of Life and Care Deficiencies Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    2022-12-15 2023-01-19 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-12-15 2023-01-19 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-12-15 2023-01-19 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-12-15 2023-01-19 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2022-12-15 2023-01-19 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-12-15 2023-01-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-15 2023-01-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-15 2023-01-19 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-12-15 2023-01-19 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-12-15 2023-01-19 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-12-15 2023-01-19 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-07-14 2022-08-14 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-07-14 2022-08-14 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-07-14 2022-08-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-07-14 2022-08-14 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-07-14 2022-08-14 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-05-17 2022-06-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    2022-05-17 2022-06-17 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-05-17 2022-06-17 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-28 2022-01-27 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-12-28 2022-01-27 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-12-28 2022-03-23 C Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2021-12-28 2022-03-23 E Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2021-12-28 2022-03-23 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-12-28 2022-01-27 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-12-28 2022-01-27 E Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2021-12-28 2022-01-27 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-12-28 2022-01-27 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-12-28 2022-01-27 D Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2021-12-28 2022-01-27 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-12-28 2022-01-27 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-28 2022-01-27 F Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2021-12-28 2022-01-27 C Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-12-28 2022-03-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-28 2022-03-23 D Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2021-12-28 2022-01-27 C Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-12-28 2022-01-27 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-12-28 2022-03-23 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-12-28 2022-03-23 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-12-28 2022-03-23 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-28 2022-01-27 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-12-28 2022-01-27 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-12-28 2022-01-27 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2021-12-28 2022-01-27 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2019-12-31 2020-01-16 B Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-12-31 2020-01-16 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-12-31 2020-01-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-12-31 2020-01-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2021-12-28 $122,756
    2022-09-07 $17,200
    2022-09-07 $11,180
    2023-01-31 $56,180
    2023-01-31 $86,430

    Denials

    Denial Date Payment Denial Days
    2021-12-28 55
    2023-01-31 21

    What is in the Neighborhood

    General Area Overview
    • The closest city is Marion which is 1.0 miles away and has a population of 37,330 (mid sized town).
    • The average income is $79,381, which is high compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 22
      • Average Temperature: 51.0
      • Day Breakdown: The area gets 140 days of rain, 41 days of snow and 182 days of sun
      • Precipitation: 2.2 inches a year

    Health and Safety Overview
    • The crime rate is 3.34 per 100 people which is average compared to other cities.
      • Violent Crime: 0.65 incidents per 100 people
      • Property Crime: 1.62 incidents per 100 people
      • Drug-Related Crime: 0.68 incidents per 100 people
    • The average life expectancy in zip code is 79.33 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 231.0, Moderate Days 73.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Fareway
    0.4 miles away
    Hy-Vee
    0.5 miles away
    Aldi
    1.2 miles away
    Walmart Supercenter
    1.3 miles away
    Natural Grocers
    3.6 miles away

    None Found

    Bus Stations

    6th Street SW/Wilson Avenue SW
    7.2 miles away
    6th Street SW/33rd Ave SW
    7.9 miles away
    6th Street SW/76th Ave SW
    10.0 miles away
    Pearson Shelter
    10.8 miles away
    Airport Terminal
    11.6 miles away

    Banks

    U.S. Bank
    0.3 miles away
    Hills Bank
    0.3 miles away
    Linn Area Credit Union
    0.3 miles away
    Veridian Credit Union
    0.5 miles away
    Collins Community Credit Union
    0.6 miles away

    Hospitals

    Saint Luke's Hospital
    5.1 miles away
    Mercy Medical Center
    5.3 miles away
    Jones Regional Medical Center
    16.9 miles away

    Pharmacies

    Hy-Vee Pharmacy
    0.3 miles away
    CVS Pharmacy
    0.4 miles away
    Walgreens
    0.9 miles away
    Integrative Health and Hormone Clinic
    2.9 miles away
    Clark's Pharmacy & Gifts
    4.6 miles away

    Dentists

    Restoration Dental Center
    1.0 miles away
    Wolken Dental
    1.6 miles away
    Aspen Dental
    2.4 miles away
    Cedar Dental
    2.7 miles away
    Lindale Dental Care
    3.0 miles away

    Parks

    Elza Park
    0.7 miles away
    Willowood Park
    0.7 miles away
    Ascension Park
    0.8 miles away
    Taube Park
    0.9 miles away
    Wanatee Creek Park
    0.9 miles away

    Places of Worship

    Mother Mosque of America
    6.2 miles away

    Shopping

    Twixt Town Shopping Center
    2.3 miles away
    Lindale Mall
    2.3 miles away

    Culture

    Cherry Auditorium
    5.0 miles away
    Sinclair Auditorium
    5.1 miles away
    Dows Fine Arts Center
    5.1 miles away
    Pix Fiz
    5.4 miles away
    Gilded Pear Gallery
    5.4 miles away

    Restaurants

    Your Pie Pizza
    0.2 miles away
    Hy-Vee Deli
    0.5 miles away
    Pizza Hut
    0.9 miles away
    China King
    1.0 miles away
    Tomaso's Pizza
    1.0 miles away

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    Google map of Silver Oak Nursing And Rehabilitation Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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