Sheridan Medical Lodge

Reviews of the senior living facility present a mixed picture, with experiences ranging from exceptional care and friendly staff to serious concerns about patient treatment and management.

• Several reviewers praised the facility for its amazing care, respectful and friendly management, nurses, and staff. The rehab services received high marks for being accommodating and professional, with one reviewer noting the facility's ability to cater to a vegetarian diet.
• Positive comments also highlighted the cleanliness of the facility, the happiness of the residents, and the attentiveness of the nursing staff. Some reviewers expressed gratitude for the good service provided to their family members.
• However, there were significant concerns raised by other reviewers, including instances of perceived rudeness and disrespect from staff, particularly regarding mask policies. One reviewer detailed a distressing experience with a front desk attendant.
• More serious allegations included neglect, such as patients being left unresponsive in their rooms, experiencing long waits for pain medication, and not receiving timely assistance for basic needs. These issues raised doubts about the facility's attentiveness and quality of care.
• Some reviewers reported poor experiences with management and staff, including rudeness, intimidation, and a lack of proper training for handling post-surgery patients. Concerns were also raised about the facility's prioritization of finances over patient care.
• Despite these criticisms, some reviewers had very positive rehabilitation experiences, praising the facility for exceeding their physical expectations and providing a comfortable stay with social activities and good food.
• An employee's perspective offered insight into the facility's community atmosphere, describing the residents as a second family and acknowledging the facility's efforts to provide quality care despite imperfections.

In summary, while many reviewers appreciated the care and environment of the facility, significant concerns about staff behavior, patient treatment, and management practices were also expressed. Prospective residents and their families may want to consider these varied experiences when making decisions about care.