Shawano Place

Several reviews highlight concerns about staff qualifications and inactivity, with one mentioning a lead med tech allegedly lying about their education. Another review points out issues with cleanliness, including stained carpets and dirty windows, and suggests a need for better job allocation for certain staff members.

On a positive note, many reviews praise Shawano Place for its caring and compassionate staff, engaging activities, and clean facilities. The Activity Director and Administrator receive special mentions for their dedication to resident engagement and overall facility management. The Marketing and Sales Director is also commended for their attentive approach to prospective residents.

Residents and visitors alike appreciate the welcoming atmosphere, with one noting the joy of seeing loved ones happy and engaged on social media. Special events like the Seis De Mayo celebration are highlighted for their enjoyable food and atmosphere.

Some reviews express disappointment in not being able to view sample rooms during tours, suggesting this as an area for improvement. Others share personal stories of satisfaction with the facility, mentioning how it has become a cozy and friendly environment for their family members, with ample opportunities for staying active despite limited mobility.

Concerns are raised about certain operational aspects, such as maintenance issues not being addressed promptly, staff availability during the night, and frequent turnover among kitchen staff leading to food shortages. However, the care staff, including RNs, are praised for their dedication and effective management of medical issues.

One review advises the facility to be more attuned to residents' needs and not to prioritize filling rooms over quality care, mentioning that their complaints led to a state investigation that substantiated their concerns.

Overall, while there are areas for improvement, many reviews celebrate Shawano Place for its excellent staff, beautiful facility, and the high level of care provided to residents, making it a comforting choice for families.