📞 Call for pricing and availability: (800) 780-8101
Sanctuary At Holy Cross
17475 Dugdale Dr, South Bend, IN 46635
For Pricing & Availability
(800) 780-8101To Reach a Resident
(574) 247-7500Estimated Pricing
Price Comparison
Sanctuary At Holy Cross Description
Holy Cross Rehabiltiation and Wellness is located in South Bend, IN. At Holy Cross, we believe in holistic, people-centered healthcare. Our guests are valued and empowered to make decisions that affect their lives. Our care partners and associates live out their calling: caring for seniors.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in South Bend
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in South Bend
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express deep concern over the management and care provided, citing instances of neglect, poor hygiene, and inadequate responses to emergencies.
- Complaints include poorly managed facilities, unsafe staff-to-resident ratios, and lack of necessary supplies for proper resident care.
- Some reviews mention specific issues such as residents being served cold food, not receiving timely assistance, and experiencing rough treatment from staff.
- There are allegations of mismanagement and dishonesty among the staff, with claims that these issues have led to serious resident harm and legal action.
- On the positive side, there are reviews praising the facility for its cleanliness, caring staff, and the quality of care provided to residents. Some individuals have had excellent rehabilitation experiences and commend the professional and compassionate nature of the nursing and therapy departments.
- A few reviews highlight the beautiful facility and the positive environment created by genuinely caring staff, with some employees expressing pride in their workplace and the care provided.
Overall: The reviews present a mixed picture, with significant concerns about management, staff behavior, and resident care contrasted by positive experiences related to rehabilitation services, staff compassion, and facility cleanliness.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 4, 1994
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 168
Total current residents: 65
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-13 | 2023-06-28 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-06-13 | 2023-06-28 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-06-13 | 2023-06-28 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-06-13 | 2023-06-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-06-13 | 2023-06-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-01-09 | 2020-02-17 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2020-01-09 | 2020-02-17 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2020-01-09 | 2020-02-17 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-01-09 | 2020-02-17 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-01-09 | 2020-02-17 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2020-01-09 | 2020-02-17 | C | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2020-01-09 | 2020-02-17 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-09 | 2020-02-17 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-09 | 2020-02-17 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-01-09 | 2020-02-17 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-01-09 | 2020-02-17 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-01-09 | 2020-02-17 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-09 | 2020-02-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-01-10 | 2019-02-09 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-01-10 | 2019-02-09 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2019-01-10 | 2019-02-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-26 | 2022-11-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-23 | 2023-06-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-23 | 2023-06-23 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-05-23 | 2023-06-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-10-11 | 2019-11-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-10-11 | 2019-11-08 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-10-11 | 2019-11-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-10-11 | 2019-11-08 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-10-11 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-10-11 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-10-11 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2019-10-11 | 2019-11-08 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-10-11 | 2019-11-08 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2019-10-11 | 2019-11-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-10-11 | 2019-11-08 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-11 | 2019-11-08 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-12-09 | 2021-01-04 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-12-09 | 2021-01-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-12-09 | 2021-01-04 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-12-07 | 2019-01-04 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-12-07 | 2019-01-04 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2018-12-07 | 2019-01-04 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-12-07 | 2019-01-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-12-07 | 2019-01-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-07 | 2019-01-04 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2018-12-07 | 2019-01-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
What is in the Neighborhood
- The closest city is Notre Dame which is 1.9 miles away and has a population of 5,973 (very small town).
- The average income is $59,834, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 51.9
- Day Breakdown: The area gets 158 days of rain, 54 days of snow and 151 days of sun
- Precipitation: 1.8 inches a year
- The median age is 32.4 years old, low compared to other cities.
- 3.57% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 8.46% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 24% Black or African-American, 13% Hispanic or Latino, and 59% White.
- The crime rate is 0.41 per 100 people which is very low compared to other cities.
- Violent Crime: 0.16 incidents per 100 people
- Property Crime: 0.23 incidents per 100 people
- Drug-Related Crime: 0.0 incidents per 100 people
- The average life expectancy in zip code is 76.46 years old, which is low compared to other zip codes.
- Air Quality: Good Days 199.0, Moderate Days 69.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fresh Thyme
1.0 miles awayMeijer
1.1 miles awayMartin's Super Markets
1.1 miles awayALDI
1.2 miles awayWalmart Supercenter
1.3 miles awayTransportation
South Bend
4.9 miles awaySouth Bend Airport
5.5 miles awayNiles
8.9 miles awayElkhart
12.3 miles awayHudson Lake
17.2 miles awayBus Stations
Hesburgh Library
1.6 miles awaySt. Mary's Rd & Holy Cross Drive - The Grotto
2.0 miles awayHoly Cross Dr & Notre Dame Ave
2.1 miles awayAirport SuperSaver (Coach USA)
2.2 miles awayMain & Lincoln
21.1 miles awayBanks
Horizon Bank
0.3 miles away1st Source Bank
1.0 miles awayKeyBank
1.1 miles awayFirst Source Bank
1.1 miles awayChase
1.1 miles awayHospitals
Mishawaka Medical Center
1.5 miles awayUnity Medical & Surgical Hospital
1.6 miles awayMemorial Hospital of South Bend
3.0 miles awayBeacon Granger Hospital
3.1 miles awayLakeland Hospital
8.3 miles awayPharmacies
South Bend Specialty Pharmacy
1.0 miles awayCVS Pharmacy
1.1 miles awayWalgreens
1.5 miles awayMemorial Family Pharmacy
3.0 miles awayMerrill Pharmacy
3.5 miles awayDentists
Mahoney Family Dentistry
0.5 miles awayAfdent Dental
0.8 miles awaySouth Bend Family Dental Care
1.3 miles awayAffordable Dentures & Implants
1.4 miles awayAspen Dental
1.4 miles awayParks
Ponader Park
0.4 miles awayBooth Tarkington Park
0.9 miles awayBoehm Park
1.0 miles awayEdison Park
1.4 miles awayHelman Mini Park
1.6 miles awayPlaces of Worship
Smith Chapel
4.9 miles awayShopping
University Park Mall
0.7 miles awaySouthgate Crossing
12.4 miles awayConcord Mall
14.9 miles awayThe Old Bag Factory
20.2 miles awayStrip Mall - Multi-Business Location
21.8 miles awayCulture
South Bend Civic Theatre
3.3 miles awayMorris Performing Arts Center
3.4 miles awayLangLab
4.0 miles awayThe Tin Shop
11.1 miles awaySL Consignment Gallery
11.2 miles awayRestaurants
Bob Evans
0.9 miles awayFlat Top Grill
0.9 miles awayLongHorn Steakhouse
1.0 miles awayOlive Garden
1.0 miles awayOutback Steakhouse
1.1 miles awayGet exact pricing & check availability
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