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San Tomas Convalescent Hospital
3580 Payne Avenue, San Jose, CA 95117
For Pricing & Availability
(800) 780-8101To Reach a Resident
(408) 248-7100Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for San Tomas Convalescent Hospital:
- Several reviews express deep concern and dissatisfaction with the level of care, citing instances of neglect, lack of hygiene, and inadequate staffing leading to serious oversights in patient care.
- Complaints include unattended medical needs, such as unemptied ileostomy bags and patients left in soiled conditions for extended periods. There are also reports of poor communication and responsiveness from the staff.
- Some family members observed a lack of compassion and professionalism among the staff, with reports of patients being left unattended, not receiving medications on time, and experiencing a lack of basic dignity in their care.
- On the other hand, there are reviews that praise the facility for its cleanliness, the variety of activities available to residents, and the compassionate care provided by some staff members. These positive reviews highlight good communication, attentive care, and a pleasant environment.
- One review specifically commends the facility for its outstanding medical care and advocacy for residents, noting significant improvements in their loved one's condition.
- However, the majority of the feedback points to serious concerns about patient safety, well-being, and the overall quality of care provided at the facility.
It is evident from the reviews that experiences at San Tomas Convalescent Hospital vary significantly, with some expressing gratitude for the care received while many others raise alarming concerns about the treatment of their loved ones.
Reviews
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Health
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 12, 1968
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 130
Total current residents: 117
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-11 | 2022-01-25 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-01-11 | 2022-01-25 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-01-11 | 2022-01-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-01-11 | 2022-01-25 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-01-11 | 2022-01-25 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-18 | 2019-08-14 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-07-18 | 2019-08-14 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-07-18 | 2019-08-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-07-18 | 2019-08-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-06-27 | 2018-07-17 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-06-27 | 2018-07-17 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-06-27 | 2018-07-17 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-06-27 | 2018-07-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-06-27 | 2018-07-17 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-06-27 | 2018-07-17 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-06-27 | 2018-07-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-06-27 | 2018-07-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2018-06-27 | 2018-07-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-06-27 | 2018-07-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-15 | 2023-06-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-17 | 2023-03-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-12 | nan | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-01-10 | 2022-01-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-10 | 2022-01-24 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-01-10 | 2022-01-24 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-01-10 | 2022-01-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-01-10 | 2022-01-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-01-10 | 2022-01-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-10 | 2022-01-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-01-10 | 2022-01-24 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-10 | 2022-01-24 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-10 | 2022-01-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-10 | 2022-01-24 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2019-06-06 | 2019-07-01 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-06-06 | 2019-07-01 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2019-06-06 | 2019-07-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-06-06 | 2019-07-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-06-06 | 2019-07-01 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-06-06 | 2019-07-01 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-06-06 | 2019-07-01 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-06-06 | 2019-07-01 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-06 | 2019-07-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-06-06 | 2019-07-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-06 | 2019-07-01 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2021-03-04 | 2021-03-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-16 | 2020-12-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-09 | 2020-12-22 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-04 | 2020-11-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-26 | 2020-11-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-21 | 2020-11-17 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-05-11 | 2018-06-08 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-05-11 | 2018-06-08 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2018-05-11 | 2018-06-08 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2018-05-11 | 2018-06-08 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2018-05-11 | 2018-06-08 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-05-11 | 2018-06-08 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-05-11 | 2018-06-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-05-11 | 2018-06-08 | D | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-07 | $12,500 |
What is in the Neighborhood
- The closest city is Campbell which is 1.2 miles away and has a population of 41,117 (mid sized town).
- The average income is $113,738, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 54
- Average Temperature: 65.5
- Day Breakdown: The area gets 66 days of rain and 298 days of sun
- Precipitation: 0.8 inches a year
- The median age is 36.5 years old, high compared to other cities.
- 2.66% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 39.1% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 31% Asian, 3% Black or African-American, 27% Hispanic or Latino, and 36% White.
- The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway 3241
0.6 miles awayGrocery Outlet
0.8 miles awaySlavic Shop
0.9 miles awayLas Palmas
0.9 miles awayMitsuwa Marketplace
1.3 miles awayNone Found
Bus Stations
West Hamilton Avenue & Darryl Drive
0.4 miles awayWest Hamilton Avenue & Millich Drive
0.5 miles awayWest Hamilton Avenue & Marathon Drive
0.5 miles awayWest Hamilton Avenue & Llewellyn Avenue
0.5 miles awayWilliams Road & Phelps Avenue
0.6 miles awayBanks
City Bank
0.5 miles awayComerica Bank
0.7 miles awayBBVA Compass
0.8 miles awayWells Fargo
0.8 miles awayChase
0.8 miles awayHospitals
Santa Clara Valley Medical Center
1.5 miles awayO’Connor Hospital
2.2 miles awayEl Camino Hospital Los Gatos
2.5 miles awayKaiser Permanente Santa Clara Medical Center
3.0 miles awayB02 Lost and Found
3.1 miles awayPharmacies
Riteaid
0.6 miles awayWalgreens
0.9 miles awayCVS Pharmacy
1.2 miles awayLifePlus Pharmacy
1.5 miles awayCVS
1.8 miles awayDentists
Happy Dental Care
0.6 miles awayJennifer E. New, D.D.S.
0.7 miles awayFun Dental Care
0.7 miles awayAmir M. Chalak, DDS, MD
0.8 miles awayPauline Lu, DDS
1.0 miles awayParks
Gleason Park
0.1 miles awayStarbird Park
0.4 miles awayCampbell Community Center
0.9 miles awayHathaway Park
0.9 miles awayMarijane Hamann Park
1.1 miles awayPlaces of Worship
San Jose Quaker Meeting House
3.4 miles awayTrinity Cathedral
4.7 miles awayThe First Unitarian Church of San José
4.8 miles awayShopping
Westgate Mall
1.4 miles awayWestfield Valley Fair
1.8 miles awayMailboxes
2.1 miles awaySanta Clara Town Center
3.4 miles awayThe Garden at Willow Glen
3.4 miles awayCulture
Campbell Heritage Theatre
1.1 miles awayNichols Auditourium
1.2 miles awayChildren's Musical Theater San Jose
2.8 miles awayHoover Theatre
3.1 miles awayApple Stage
3.5 miles awayRestaurants
Brew City Grill
0.4 miles awayChef Ko
0.5 miles awayTGI Sushi
0.7 miles awayLittle Chef
0.7 miles awayAngie’s Pizza
0.7 miles awayGet exact pricing & check availability
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