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Royalton Manor

288 Peace Blvd, St Joseph, MI 49085

Nursing Home
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(800) 780-8101
Care Types Pricing About Videos Services and Amenities Nursing Home Info Neighborhood Reviews
Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(269) 556-9050

Estimated Pricing

Studio
Estimated $6,899

Price Comparison

  • Average City Price: $6,899
  • Average State Price: $7,787
  • Average National Price: $7,508

    • Royalton Manor Description

    For individuals who are in need of long-term care and short-term sub-acute rehabilitative services, Royalton Manor offers high quality care in a state-of-the-art facility with modern-living amenities and hospitality. Our residents experience personalized care from highly qualified, professional and compassionate staff with focused attention and innovative best practices.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in St Joseph

    Community Reviews

    5.5
    Royalton Manor
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in St Joseph
  • Ranking in State: 1168 out of 1240 communities in MI

    • Facility and Grounds B

    Care C

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews Highlight:

    • Incompetent administration and staff management.
    • Poor response to resident needs, including delayed assistance and neglect.
    • Unsanitary conditions, including mold and lack of maintenance.
    • Unprofessional behavior among staff, including arguments and neglect of duties.
    • Insufficient care leading to rapid health deterioration of residents.
    • Reports of residents being mistreated or talked down to by staff.
    • Overall lack of care, compassion, and respect for residents.

    Positive Reviews Mention:

    • Some staff members, like Nee Nee and Sandra, receiving praise for their care.
    • Occasional good experiences with cleanliness and resident treatment during visits.
    • Efforts by some staff to engage and assist residents with mobility and activities.
    • A few reviewers noting satisfactory care provided to people they know.

    Mixed Feedback:

    • Food quality and variety received mixed reviews, with some finding it below expectations.
    • Activities for residents are available but may not meet everyone's needs.
    • Some families observed improvements in their loved ones' care over time.

    General Observations:

    • There is a significant contrast in experiences, with more negative reviews focusing on serious issues of neglect and mismanagement.
    • Positive experiences tend to highlight individual acts of kindness or professionalism rather than systemic quality of care.
    • Several reviews suggest an urgent need for improvements in staff training, facility maintenance, and overall management.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical, Occupational and Speech Therapy

    Around the Clock Nursing Care

    Dental, Podiatry and Psychiatry

    X-Ray, Pharmacy and Laboratory

    Ophthalmology and Audiology

    Wound Care Management

    Services

    Unlimited Visiting Hours

    Social Worker

    Therapists

    Physician

    Nursing Care

    Activities

    Outside Activities including Memoir Writing, Restaurants, County Fair, Concerts Shopping and Movies

    Bird Aviary and Fish Aquarium

    Concerts

    Group Outings

    Holiday Events

    Group Activities

    Community Amenities

    Library

    Private Lounge for Family Gatherings

    Beautician/Barber Shop

    Religious/Non-denominational Services

    Beautiful, Enclosed Outdoor Courtyard

    Lounge

    Room Amenities

    Private and Semi-private Rooms

    Wi-Fi Access

    Fireplaces

    Room Service

    Telephone

    Dining

    24 Hour Dietary Room Service

    Fine Dining

    Nutritionally Balanced Meals

    Social Dining Areas

    Ice Cream Parlor

    Snacks

    Transportation

    Transportation to Nearby Appointments by Wheelchair Accessible Van

    Wheelchair Accessible

    Pet

    Visiting Pets are Welcome

    Pets

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Feb. 16, 2007
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 123
    Total current residents: 66
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 8
    Number of substantiated complaints: 41
    Number of payment denials: 3
    Number of fines: 5
    Total cost of fines: $399021

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-04 2023-04-18 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-04-04 2023-04-18 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-04-04 2023-04-18 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-04-04 2023-04-18 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-04-04 2023-04-18 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-04-04 2023-04-18 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-04-04 2023-04-18 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-07-15 2022-07-20 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-07-15 2022-07-20 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-07-15 2022-08-03 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-12-16 2022-02-02 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-12-16 2022-02-02 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-12-16 2022-02-02 F Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2021-12-16 2022-03-02 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-12-16 2022-02-02 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-12-16 2022-02-02 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-12-16 2022-02-02 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-12-16 2022-02-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-09-29 2020-10-09 F Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-09 2023-03-08 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-02-09 2023-03-08 D Resident Rights Deficiencies Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    2023-02-09 2023-03-08 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-02-09 2023-03-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2023-02-09 2023-03-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-02-09 2023-04-17 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-09 2023-03-08 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-02-09 2023-03-08 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-02-09 2023-03-08 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-02-09 2023-03-08 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-09 2023-03-08 F Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2023-02-09 2023-03-08 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-02-09 2023-03-08 F Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2023-04-05 2023-04-18 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-04-05 2023-04-18 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2023-04-05 2023-04-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-04-05 2023-04-18 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-05 2023-04-18 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-04-05 2023-04-18 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-04-05 2023-04-18 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-07 2022-06-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-07 2022-06-30 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-07 2022-06-30 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-10-06 2021-10-07 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-09-13 2021-10-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-13 2021-10-07 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-11 2021-09-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-08-11 2021-09-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-08-11 2021-09-13 C Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2021-08-11 2021-09-13 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-20 2022-01-29 D Resident Rights Deficiencies Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    2021-12-20 2022-01-29 D Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2021-12-20 2022-01-29 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2021-12-20 2022-01-29 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-12-20 2022-01-29 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-12-20 2022-01-29 E Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-12-20 2022-01-29 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-20 2022-01-29 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-12-20 2022-01-29 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-12-20 2022-01-29 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-20 2022-01-29 E Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2021-12-20 2022-01-29 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-12-20 2022-01-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-20 2022-01-29 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-12-20 2022-03-10 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2021-12-20 2022-01-29 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-12-20 2022-01-29 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-12-17 2021-01-18 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2020-08-04 2020-09-08 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-29 2021-04-26 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-03-29 2021-04-26 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-01-12 2021-01-18 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-01-12 2021-01-18 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-01-12 2021-01-18 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-01-12 2021-01-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-17 2021-01-18 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-04 2020-09-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-08-04 2020-09-08 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-01-17 2020-03-23 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-01-17 2020-03-23 D Resident Rights Deficiencies Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    2020-01-17 2020-02-13 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-01-17 2020-02-13 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2020-01-17 2020-03-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-17 2020-02-13 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-01-17 2020-03-23 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-01-17 2020-03-23 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-01-17 2020-03-23 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2020-01-17 2020-03-23 G Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2020-01-17 2020-03-23 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-01-17 2020-02-13 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-01-17 2020-02-13 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-17 2020-03-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-17 2020-02-13 F Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.

    Fines

    Fine Date Fine Amount
    2020-01-17 $11,232
    2020-08-04 $6,500
    2020-12-17 $157,869
    2021-08-11 $36,803
    2021-08-11 $56,620
    2021-12-20 $108,704
    2022-06-07 $89,145

    Denials

    Denial Date Payment Denial Days
    2021-08-11 21
    2021-12-20 36
    2022-06-07 33

    What is in the Neighborhood

    General Area Overview
    • The closest city is Fair Plain which is 2.8 miles away and has a population of 7,631 (very small town).
    • The average income is $96,187, which is very high compared to other zip codes.
    • Weather

    Health and Safety Overview
    • The average life expectancy in zip code is 76.83 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 91.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Roger's Foodland
    0.1 miles away
    Walmart Supercenter
    2.5 miles away
    D & M Supermarkets
    2.8 miles away
    Meijer
    2.9 miles away
    Martin's Super Markets
    2.9 miles away

    Transportation

    Saint Joseph
    4.7 miles away
    Niles
    17.7 miles away
    Dowagiac
    18.2 miles away
    New Buffalo
    23.0 miles away

    None Found

    Banks

    United Federal Credit Union
    3.0 miles away
    Chemical Bank
    3.1 miles away
    5/3 Bank
    3.2 miles away
    Edgewater Bank
    4.5 miles away
    New Buffalo Savings Bank
    22.9 miles away

    Hospitals

    Lakeland Medical Center
    3.1 miles away
    Lakeland Specialty Hospital
    10.0 miles away
    Lakeland Hospital, Watervliet
    14.0 miles away
    Ascension Borgess-Lee Hospital
    17.8 miles away
    Lakeland Hospital
    17.9 miles away

    Pharmacies

    Walgreens
    2.8 miles away
    Rite Aid
    2.9 miles away
    CVS Pharmacy
    3.5 miles away
    Super Walmart Pharmacy
    20.7 miles away
    New Buffalo Pharmacy
    23.0 miles away

    None Found

    Parks

    Eaton Park
    0.9 miles away
    Benton Park
    1.3 miles away
    Maiden Lane Community Park
    1.4 miles away
    McLin Friendship Park
    1.6 miles away
    Oakridge Baptist Church Park and Pavilion
    1.7 miles away

    None Found

    Shopping

    The Orchards Mall
    2.9 miles away

    Culture

    Art Center
    7.4 miles away
    Howard Performing Arts Center
    7.6 miles away
    SL Consignment Gallery
    15.8 miles away
    The Tin Shop
    15.9 miles away

    Restaurants

    Fire & Ice
    0.3 miles away
    Mr. Gyro's
    3.0 miles away
    Hong Kong Kitchen
    3.1 miles away
    Big Boy
    3.3 miles away
    Cracker Barrel
    3.4 miles away

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    Google map of Royalton Manor

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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