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Royal Plaza Retirement Center
2870 Juniper Drive, Lewiston, ID 83501
For Pricing & Availability
(800) 780-8101To Reach a Resident
(208) 746-2855Estimated Pricing
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Lewiston
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- There are mixed reviews regarding the quality of care, cleanliness, and staff professionalism at the facility. Some reviewers express dissatisfaction with the customer service, cleanliness, and attention to detail, including incorrect medication administration and lack of therapy as promised.
- Several reviewers, who appear to be employees, praise the facility for its commitment to residents, highlighting the active and caring environment, long-term staff commitment, and the variety of activities and opportunities for residents.
- Some family members of residents report positive experiences, noting the facility's efforts to accommodate and care for their loved ones, the friendly atmosphere, and the variety of activities and meals provided.
- Concerns are raised about the adequacy of nursing staff, with reports of theft and neglect, suggesting a need for improvement in care quality and staff accountability.
- Other reviews commend the facility for its cleanliness, well-trained staff, and responsiveness to family needs, describing it as a suitable environment for independent elderly people, with provisions for transitional care.
- However, there are serious allegations regarding employment practices, including claims of underpayment, lack of benefits, and unexplained paycheck deductions, calling for scrutiny of the facility's management and treatment of staff.
Overall, the reviews present a complex picture of Royal Plaza, with significant disparities in experiences related to both resident care and employment conditions. Prospective residents and employees may need to consider these varied perspectives and conduct thorough due diligence.
Reviews
There are currently no reviews that were left on My Caring Plan
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Services
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 63
Total current residents: 49
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 11
Number of payment denials: 1
Number of fines: 10
Total cost of fines: $241066
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-02-25 | 2021-05-11 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-02-25 | 2021-05-11 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-02-25 | 2021-05-11 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-02-25 | 2021-05-11 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-02-25 | 2021-05-11 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-02-25 | 2021-05-11 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-02-25 | 2021-05-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-02-25 | 2021-05-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-27 | 2019-01-03 | D | Construction Deficiencies | Meet other general requirements. |
| 2018-11-27 | 2019-01-03 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-11-27 | 2019-01-03 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-11-27 | 2019-01-03 | D | Services Deficiencies | Have an externally vented heating system. |
| 2018-11-27 | 2019-01-03 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-11-27 | 2019-01-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2017-10-25 | 2017-12-13 | F | Construction Deficiencies | Meet other general requirements. |
| 2017-10-25 | 2017-12-13 | F | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2017-10-25 | 2017-12-13 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-10-25 | 2017-12-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2017-10-25 | 2017-12-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-24 | 2021-09-20 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-07-24 | 2021-09-20 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-07-24 | 2021-09-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-24 | 2021-09-20 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2021-07-24 | 2021-09-20 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2021-07-24 | 2021-09-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-07-24 | 2021-09-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-07-24 | 2021-09-20 | G | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-07-24 | 2021-11-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-24 | 2021-09-20 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-24 | 2021-09-20 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-24 | 2021-09-20 | H | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-07-24 | 2021-09-20 | J | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2021-07-24 | 2021-09-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-30 | 2022-07-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-11-04 | 2021-11-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-18 | 2019-11-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-10-18 | 2019-11-20 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-10-18 | 2019-11-20 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-10-18 | 2019-11-20 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-10-18 | 2019-11-20 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-10-18 | 2019-11-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-18 | 2019-11-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-10-18 | 2019-11-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-10-18 | 2019-11-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-10-18 | 2019-11-20 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-10-18 | 2019-11-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-10-18 | 2019-11-20 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-06-29 | 2018-07-31 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-06-29 | 2018-07-31 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-06-29 | 2018-07-31 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2018-06-29 | 2018-07-31 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-06-29 | 2018-07-31 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2018-06-29 | 2018-07-31 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-06-29 | 2018-07-31 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-06-29 | 2018-07-31 | F | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-29 | $6,500 |
| 2021-02-01 | $650 |
| 2021-07-24 | $223,185 |
| 2021-07-24 | $67,165 |
| 2022-02-28 | $987 |
| 2022-02-28 | $994 |
| 2022-03-07 | $1,325 |
| 2022-03-07 | $1,316 |
| 2022-03-14 | $1,645 |
| 2022-03-14 | $1,657 |
| 2022-03-21 | $1,988 |
| 2022-03-21 | $1,973 |
| 2022-03-28 | $2,320 |
| 2022-03-28 | $2,302 |
| 2022-04-04 | $2,651 |
| 2022-04-04 | $2,631 |
| 2022-04-11 | $2,960 |
| 2022-04-11 | $2,982 |
| 2022-04-18 | $3,289 |
| 2022-04-18 | $3,314 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-07-24 | 76 |
What is in the Neighborhood
- The closest city is Lewiston Orchards which is 1.4 miles away and has a population of 31,422 (mid sized town).
- The average income is $63,133, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 32
- Average Temperature: 52.7
- Day Breakdown: The area gets 123 days of rain, 27 days of snow and 213 days of sun
- Precipitation: 1.0 inches a year
- The crime rate is 7.4 per 100 people which is very high compared to other cities.
- Violent Crime: 1.29 incidents per 100 people
- Property Crime: 3.41 incidents per 100 people
- Drug-Related Crime: 2.08 incidents per 100 people
- The average life expectancy in zip code is 78.23 years old, which is average compared to other zip codes.
- Air Quality: Good Days 275.0, Moderate Days 21.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 4.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.3 miles awayAlbertsons
1.1 miles awayRosauers
1.2 miles awayA & B foods
1.6 miles awayCostco
3.0 miles awayNone Found
None Found
Banks
Umpqua Bank
0.3 miles awayAmericanWest Bank
0.4 miles awayWells Fargo
1.0 miles awayPotlatch No. 1 Federal Credit Union
1.0 miles awayU.S. Bank
2.2 miles awayHospitals
Valley Medical Center
1.3 miles awaySaint Joseph's Regional Medical Center
2.0 miles awayTri-State Memorial Hospital
2.9 miles awayPharmacies
Walgreens
0.4 miles awayRite Aid
0.6 miles awayWalmart Pharmacy
3.3 miles awayDentists
Meyers-Folsom
2.6 miles awayLewis and Clark Dental Clinic
2.8 miles awayParks
Lewiston
0.6 miles awaySunset Park
0.7 miles awayRuth Rowell Modie Wildlife Park
1.2 miles awayGrace Park
1.4 miles awayHathaway Field
1.4 miles awayNone Found
Shopping
Lewiston Center Mall
0.6 miles awayWestgate Shopping Center
2.7 miles awayClarkston Shopping Center
2.9 miles awayNone Found
Restaurants
Applebee's
0.3 miles awayRed Bento
0.4 miles awayRed Lobster
0.5 miles awayShari's
0.5 miles awayZany Graze
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of ID. It is a large-sized community with 110 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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