Royal Plaza of Olympus Living

Positive Reviews:

• Many reviewers highlight the compassionate, caring, and professional staff at Royal Plaza, describing them as family.
• Residents enjoy a variety of activities, making friends, and the overall community atmosphere.
• The facility is praised for its cleanliness, welcoming environment, and the quality of care provided, including during challenging times like COVID.
• Food quality and the availability of meals are mentioned positively, contributing to a pleasant living experience.
• Several reviews commend the management and staff for going above and beyond in their roles, creating a family-like atmosphere.
• Long-term employees express pride and satisfaction in their work, emphasizing the strong community and the joy of interacting with residents.

Negative Reviews:

• Some reviews express disappointment with the level of care, citing unattended needs, poor communication, and a lack of responsiveness from staff.
• Concerns about the facility's environment being dark and dingy, and not as advertised.
• One reviewer had a negative experience with the administration, feeling threatened and restricted in interacting with residents.
• Issues with admission communication and perceived selectiveness in accepting residents were mentioned.

Overall:

Royal Plaza receives mixed reviews, with many praising its staff, activities, and community atmosphere, while some express concerns about care quality and communication. The positive reviews often mention the facility's ability to create a welcoming and family-like environment, while negative reviews focus on specific instances of dissatisfaction with care and management.