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Riverside Healthy Living Community-Smithfield
101 John Rolfe Drive, Smithfield, VA 23430
Based on 7 reviews
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Riverside Healthy Living Community-Smithfield Description
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Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 3 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and was first approved to provide Medicare services on 09/01/98 and is run by a non profit organization. It is a medium-sized nursing community with 34 nursing beds. Currently, there are 29 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
The Smithfield Area
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Reviews
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Cleanliness Rating
Activities and Services Rating
My mother was sent to Riverside for rehabilitation and physical therapy. When we arrived, the front desk didn’t know we were coming. Her bathroom was dirty and the air conditioner made so much noise that it kept her up at night. We brought these concerns to the staff and the cleanliness was addressed. The AC was not fixed.Her PT and OT services were fine, but my mother had to be rushed to the hospital after only a day here because they gave her medication that she should not have been taking. She is diabetic and they were not checking her blood sugar. The ER was able to save her but I would not trust this facility ever again.It’s unfortunate because the staff are nice enough but there are not enough of them to truly keep an eye on everything. If I had not been in the room when my mother had low blood sugar, she would have died. The call button is on the bed too far away and there are not enough nurses to be able to check in.Additionally, the onboarding process was them just handing me papers. I had to ask to speak with someone about the process and ask to have a meeting about my mothers care plan.Do not trust this facility if you have anywhere else to go.
My grandmother has lived here for 3 years now and she has always been treated well and her needs met. The staff is friendly and courteous to guests and make my grandmother feel at ease as her dymensia worsens.
life
My mother has been in the facility twice for a short stay and each time I have called to find out how she is doing and I never can get anyone to answer the phone.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-05-17 | 2021-07-13 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-05-17 | 2021-07-13 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-05-17 | 2021-07-13 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-05-17 | 2021-07-13 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-17 | 2021-07-13 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-05-17 | 2021-07-13 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-05-17 | 2021-07-13 | D | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2021-05-17 | 2021-07-13 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-05-17 | 2021-07-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-05-17 | 2021-07-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-05-17 | 2021-07-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-03-20 | 2019-05-07 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-03-20 | 2019-05-07 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-03-08 | 2019-04-08 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-02-25 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-02-25 | D | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-02-25 | D | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2021-02-25 | D | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-02-25 | D | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-02-25 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2021-02-25 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-02-25 | D | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-03-08 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-03-08 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-08 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-09-07 | G | G | Environmental Deficiencies | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
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