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Riveridge Rehabilitation & Healthcare Center
1333 Wells St, Niles, MI 49120
For Pricing & Availability
(800) 780-8101To Reach a Resident
(269) 684-1111Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. One review mentions a lack of communication and a critical incident where a resident was rushed to the ER due to severe health issues, leading to a recommendation against the facility. On the other hand, several reviews praise the facility for its teamwork, supportive environment, and long-term staff, indicating it as a great place to work. Family members have expressed gratitude for the care provided to their loved ones, mentioning specific instances of appreciation for the staff's efforts.
However, there are also negative experiences shared, including one about a resident's decline in health leading to their passing away after being transferred from the facility, with the family having a strained relationship with the administration and concerns about the resident's treatment and belongings. Another review criticizes the facility for being understaffed, alleging poor treatment of residents and dissatisfaction with the management's handling of the facility and staff. Overall, the reviews suggest a facility with dedicated staff but facing significant challenges in resident care and management.
Positive comments about friendly staff and expressions of thanks for care contrast sharply with criticisms regarding the handling of serious health incidents, staff management, and the overall environment for residents. Prospective residents and their families may need to weigh these varied experiences carefully.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Feb. 1, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 84
Total current residents: 60
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 7
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $39008
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-06 | 2022-05-04 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-04-06 | 2022-05-04 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-04-06 | 2022-05-04 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-04-06 | 2022-05-04 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2022-04-06 | 2022-05-04 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-06 | 2022-05-04 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-04-06 | 2022-05-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-04-06 | 2022-05-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-08 | 2020-01-29 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-01-08 | 2020-01-29 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-01-08 | 2020-01-29 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-01-08 | 2020-01-29 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-08 | 2020-01-29 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-08 | 2020-01-29 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2020-01-08 | 2020-01-29 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-08 | 2020-01-29 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2020-01-08 | 2020-01-29 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-01-08 | 2020-01-29 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2020-01-08 | 2020-01-29 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-01-08 | 2020-01-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-09 | 2019-01-04 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-11-09 | 2019-01-04 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-11-09 | 2019-01-04 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2018-11-09 | 2019-01-04 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-11-09 | 2019-01-04 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-11-09 | 2019-01-04 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2018-11-09 | 2019-01-04 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-11-09 | 2019-01-04 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-11-09 | 2019-01-04 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-11-09 | 2019-01-04 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-11-09 | 2019-01-04 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-11-09 | 2019-01-04 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2018-11-09 | 2019-01-04 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2018-11-09 | 2019-01-04 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-11-09 | 2019-01-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2018-11-09 | 2019-01-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-09 | 2019-01-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-11-09 | 2019-01-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-08 | 2022-12-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-12-08 | 2022-12-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-07 | 2022-05-04 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-04-07 | 2022-05-04 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-04-07 | 2022-05-04 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-07 | 2022-05-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-04-07 | 2022-05-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-04-07 | 2022-06-03 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-07 | 2022-05-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-07 | 2022-05-04 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-04-07 | 2022-05-04 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-04-07 | 2022-05-04 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-07 | 2022-05-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-04-07 | 2022-05-04 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-04-07 | 2022-05-04 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-04-07 | 2022-05-04 | E | Environmental Deficiencies | Have enough outside ventilation via a window or mechanical ventilation, or both. |
| 2021-08-23 | 2021-09-14 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-08-23 | 2021-09-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-01-10 | 2020-01-29 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-01-10 | 2020-01-29 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-10 | 2020-01-29 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-01-10 | 2020-01-29 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-10 | 2020-01-29 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-01-10 | 2020-01-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-10 | 2020-01-29 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2020-01-10 | 2020-01-29 | E | Environmental Deficiencies | Have enough outside ventilation via a window or mechanical ventilation, or both. |
| 2021-04-22 | 2021-05-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-04-22 | 2021-05-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-22 | 2021-05-20 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-04-22 | 2021-05-20 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2018-11-14 | 2018-12-24 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-11-14 | 2018-12-24 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-11-14 | 2018-12-24 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-11-14 | 2018-12-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-11-14 | 2018-12-24 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-01-10 | $8,294 |
| 2022-01-24 | $658 |
| 2022-04-07 | $38,350 |
| 2022-04-07 | $59,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-04-07 | 29 |
What is in the Neighborhood
- The closest city is Niles which is 1.0 miles away and has a population of 11,333 (small town).
- The average income is $58,946, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 51.6
- Day Breakdown: The area gets 154 days of rain, 55 days of snow and 155 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 7.6 per 100 people which is very high compared to other cities.
- Violent Crime: 2.54 incidents per 100 people
- Property Crime: 3.32 incidents per 100 people
- Drug-Related Crime: 0.82 incidents per 100 people
- The average life expectancy in zip code is 76.83 years old, which is low compared to other zip codes.
- Air Quality: Good Days 91.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hardings Friendly Market
1.1 miles awayMartin's Super Market
1.7 miles awayWalmart Supercenter
3.6 miles awayMeijer
7.8 miles awayAldi
8.0 miles awayTransportation
Niles
0.9 miles awaySouth Bend Airport
9.8 miles awaySouth Bend
11.1 miles awayDowagiac
12.8 miles awayHudson Lake
16.5 miles awayBus Stations
St. Mary's Rd & Holy Cross Drive - The Grotto
9.5 miles awayHesburgh Library
9.6 miles awayHoly Cross Dr & Notre Dame Ave
10.1 miles awayAirport SuperSaver (Coach USA)
10.1 miles awayBanks
Teachers Credit Union
7.7 miles away1st Source Bank
7.9 miles awayNotre Dame Federal Credit Union
8.0 miles awayKeyBank
9.0 miles awayFirst Source Bank
9.0 miles awayHospitals
Lakeland Hospital
0.8 miles awayLakeland Specialty Hospital
8.2 miles awayBeacon Granger Hospital
9.7 miles awayMishawaka Medical Center
10.2 miles awayUnity Medical & Surgical Hospital
10.6 miles awayPharmacies
Rite Aid
1.4 miles awayWalgreens
1.8 miles awaySuper Walmart Pharmacy
3.7 miles awayCVS Pharmacy
9.9 miles awaySouth Bend Specialty Pharmacy
9.9 miles awayDentists
Tulip Tree Dental Care
6.7 miles awayMahoney Family Dentistry
9.1 miles awayAdvance Dental
9.2 miles awayAffordable Dentures & Implants
9.6 miles awayThe Dental Center
9.8 miles awayParks
FOP Park
0.5 miles awayPlym Park
0.5 miles awayRiverfront Park
0.6 miles awayNiles Charter Township
0.8 miles awayEagle Street Park
0.8 miles awayPlaces of Worship
Smith Chapel
8.1 miles awayShopping
University Park Mall
9.1 miles awayThe Orchards Mall
18.7 miles awaySouthgate Crossing
20.4 miles awayConcord Mall
22.0 miles awayCulture
SL Consignment Gallery
4.7 miles awayThe Tin Shop
4.8 miles awayHoward Performing Arts Center
9.5 miles awayArt Center
9.8 miles awaySouth Bend Civic Theatre
11.0 miles awayRestaurants
Pizza Hut
2.1 miles awayHilltop Cafe
4.3 miles awayHacienda
7.6 miles awayPonderosa Steakhouse
7.7 miles awayApplebee's
7.7 miles awayGet exact pricing & check availability
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