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River Towne Center

5131 Warm Springs Rd, Columbus, GA 31909

Assisted Living Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(706) 561-1371

Estimated Pricing

Studio
Estimated $3,391

Price Comparison

  • Average City Price: $3,402
  • Average State Price: $3,161
  • Average National Price: $3,754


  • River Towne Center Description

    The lifeblood of River Towne Care and Rehabilitation Center is our well-trained and experienced team of caring professionals. Personable nurses, therapists, and staff offer you the quickest possible recovery from a wide range of illnesses, injuries, and conditions.

    Our residents have the comforts of home with beautifully appointed rooms, healthy and enjoyable meals, as well as engaging activities that provide stimulation that are well-suited for you or your loved one.

    Our four-way focus on patient/resident observation, illness prevention, treatment, and health promotion help you to realize the full potential of wellness. Staff know our residents up close and personally. Come visit us, and you’ll see it happening—from the clinic and the workout room, to the social hall.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Columbus

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Columbus


    Community Reviews

    6.6
    River Towne Center
    Based on My Caring Plan's proprietary scoring, including 44 reviews across the web

    Ranking

  • Ranking in City: 20 out of 26 communities in Columbus
  • Ranking in State: 824 out of 1038 communities in GA
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Consultant dietitian and travel nurse shared positive experiences, highlighting professional and competent staff, and a focus on providing nutritionally balanced meals and quality care.
    • Some patients and residents reported enjoying the food, rehabilitation program, and the overall care received, noting the staff was nice, courteous, and maintenance issues were promptly addressed.
    • New social services director and leadership changes were mentioned positively, with efforts to improve the environment and communication with families being recognized.
    • Several employees expressed satisfaction with their work environment, describing it as welcoming, kind, and professional.

    Negative Reviews:

    • Several reviews criticized the facility for rude and disrespectful staff, neglect, and poor management, with specific incidents of maltreatment and unprofessional behavior being reported.
    • Concerns were raised about the quality of care, particularly in the ventilator unit, with reports of neglect, improper medication, and unsanitary conditions leading to rapid health decline and bed sores.
    • Complaints about the facility being understaffed, with an unsafe patient-to-nurse ratio, and a lack of necessary tools for care were mentioned.
    • Some reviews accused the facility of falsifying positive reviews and warned against being misled by sudden influxes of positive feedback, suggesting to consult state investigation reviews and hospital nurses for more accurate assessments.

    Mixed Reviews:

    • While some reviews acknowledged efforts by new management to improve conditions and communication, others felt these changes were insufficient or superficial, with underlying issues remaining unaddressed.


    Reviews

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    Health

    Short-term Rehab

    Counseling

    Skilled Nursing

    Hospice and Palliative Care

    Respite Care

    Therapists


    Services

    Bathing


    Activities

    Exercise

    Engaging Activities

    Wellness


    Community Amenities

    Garden

    Business Office



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: April 1, 1994
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 210
    Total current residents: 139
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 8
    Number of payment denials: 1
    Number of fines: 20
    Total cost of fines: $168850


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2018-12-04 2019-01-20 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-12-04 2019-01-20 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-12-04 2019-01-20 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2018-12-04 2019-01-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2017-12-19 2018-02-05 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2017-12-19 2018-02-05 D Egress Deficiencies Have exits that are accessible at all times.
    2017-12-19 2018-02-05 D Egress Deficiencies Install proper backup exit lighting.
    2017-12-19 2018-02-05 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2017-12-19 2018-02-05 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2017-12-19 2018-02-05 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2017-12-19 2018-02-05 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2017-12-19 2018-02-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2017-12-19 2018-02-05 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2017-12-19 2018-02-05 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2017-12-19 2018-02-05 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2017-12-19 2018-02-05 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2017-12-19 2018-02-05 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-30 2023-05-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2023-03-30 2023-05-14 F Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-03-17 2022-04-26 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-03-17 2022-04-26 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-03-17 2022-04-26 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-03-17 2022-04-26 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2022-03-17 2022-04-26 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-17 2022-04-26 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-03-17 2022-04-26 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-03-17 2022-04-26 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-03-17 2022-04-26 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-12-06 2019-01-20 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-12-06 2019-01-20 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-12-06 2019-01-20 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-12-06 2019-01-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-12-06 2019-01-20 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2018-12-06 2019-01-20 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-24 2021-07-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-05-24 2021-07-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-05-24 2021-07-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-05-24 2021-07-01 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-05-24 2021-07-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-11-06 2020-12-28 G Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-11-06 2020-12-28 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-11-06 2020-12-28 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-11-06 2020-12-28 J Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-11-06 2020-12-28 J Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-11-06 2020-12-28 J Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2017-12-22 2018-02-05 C Resident Rights Deficiencies Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    2017-12-22 2018-02-05 C Resident Rights Deficiencies Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    2017-12-22 2018-02-05 C Resident Rights Deficiencies Assure the security of all personal funds of residents deposited with the facility.
    2017-12-22 2018-02-05 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2017-12-22 2018-02-05 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2017-12-22 2018-02-05 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Fines

    Fine Date Fine Amount
    2018-04-19 $6,500
    2020-11-06 $69,238
    2020-11-30 $655
    2020-12-21 $983
    2021-04-26 $1,310
    2021-04-26 $1,300
    2021-05-03 $1,625
    2021-05-03 $1,638
    2022-03-28 $1,988
    2022-03-28 $1,973
    2022-04-11 $2,320
    2022-04-11 $2,302
    2022-04-18 $2,651
    2022-04-18 $2,631
    2022-06-21 $10,489
    2022-06-21 $10,568
    2022-06-21 $17,910
    2022-07-11 $4,227
    2022-07-11 $4,196
    2022-08-02 $13,739
    2022-08-02 $13,636
    2022-08-22 $4,545
    2022-08-22 $4,580
    2022-09-06 $13,636
    2022-09-06 $13,739
    2022-10-17 $13,739
    2022-10-17 $13,636
    2022-11-07 $4,580
    2022-11-07 $4,545
    2022-11-15 $4,545
    2022-11-15 $4,580
    2022-11-21 $4,580
    2022-11-21 $4,545
    2022-11-28 $4,545
    2022-11-28 $4,580
    2022-12-05 $4,580
    2022-12-05 $4,545
    2022-12-12 $4,545
    2022-12-12 $4,580

    Denials

    Denial Date Payment Denial Days
    2020-11-06 11

    What is in the Neighborhood

    General Area Overview
    • The closest city is Columbus which is 7.0 miles away and has a population of 200,579 (small city).
    • The average income is $56,053, which is average compared to other zip codes.
    • Weather
      • High Temperature: 86
      • Low Temperature: 49
      • Average Temperature: 69.3
      • Day Breakdown: The area gets 158 days of rain, 0 days of snow and 205 days of sun
      • Precipitation: 1.9 inches a year

    Demographic Overview
    • The median age is 33.7 years old, low compared to other cities.
    • 10.84% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 5.17% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 44% Black or African-American, 7% Hispanic or Latino, and 45% White.

    Health and Safety Overview
    • The crime rate is 4.93 per 100 people which is high compared to other cities.
      • Violent Crime: 1.14 incidents per 100 people
      • Property Crime: 2.83 incidents per 100 people
      • Drug-Related Crime: 0.31 incidents per 100 people
    • The average life expectancy in zip code is 74.5 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 198.0, Moderate Days 43.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Neighborhood Market
    1.3 miles away
    Publix
    1.3 miles away
    Winn-Dixie
    1.4 miles away
    Piggly Wiggly
    1.5 miles away
    Walmart Supercenter
    1.7 miles away

    None Found

    None Found

    Banks

    Wells Fargo
    1.3 miles away
    Synovus
    2.1 miles away
    CB&T Bank
    2.2 miles away
    South State Bank
    2.2 miles away
    Regions Bank
    2.3 miles away

    Hospitals

    Piedmont Columbus Regional Northside Campus
    2.5 miles away
    Saint Francis Hospital
    3.6 miles away
    West Central Georgia Regional Hospital
    3.8 miles away
    Midtown Medical Center
    5.7 miles away
    Piedmont Columbus Regional Midtown West Campus
    5.9 miles away

    Pharmacies

    Walgreens
    2.6 miles away
    CVS
    4.1 miles away
    CVS Pharmacy
    4.5 miles away
    Rite Aid
    5.5 miles away
    Walmart Pharmacy
    8.1 miles away

    Dentists

    Serff Orthodontics
    1.6 miles away

    Parks

    Flat Rock Park
    1.3 miles away
    Heath Park
    1.4 miles away
    Columbus
    1.4 miles away
    Cooper Creek Park
    1.4 miles away
    Muscogee County Flatrock Park
    1.5 miles away

    None Found

    Shopping

    Peachtree Mall
    2.6 miles away
    Phenix Crossing
    7.1 miles away

    Culture

    Springer Opera House
    7.0 miles away
    Rivercenter for the Performing Arts
    7.0 miles away
    Phenix City Amphitheater
    7.3 miles away
    Discovery Amphitheater
    20.3 miles away
    Amplitheater
    21.4 miles away

    Restaurants

    Mercy's Jamaican Kitchen
    1.3 miles away
    Trevioli
    1.3 miles away
    Don Chuchos
    1.3 miles away
    Panda Garden
    1.5 miles away
    Wild Wing Cafe
    2.0 miles away

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    Google map of River Towne Center

    Licensing

    This community is licensed by the state of GA. It is a very large-sized community with 210 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

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