River Ridge At Avon

Carole Twohig

2021-03-01

Our family's experience at River Ridge of Avon has spanned 3 years. During that time, our loved one has lived in both the traditional and Memory Care sections. Our overall experience has been very positive with our needs addressed in a timely and professional fashion.The staff in the Harbor Mind and Memory unit should receive special commendation. Our loved one is treated with respect and kindness every day. The staff truly cares about each resident. During the pandemic, the staff went through extraordinary measures to ensure the safety and wellbeing of the residents.We are very pleased.

Donna Gross

2021-03-01

River Ridge at Avon has exceeded our expectations. Everyone at River Ridge is kind, caring and thoughtful. The nursing staff responds quickly to phone calls and e-mails and has excellent follow-through. A Care Plan is developed specific to each resident’s needs. They have varied activities to keep the residents busy and engaged. Even during Covid19, the Activities Director and her staff developed out-of-the-box activities! Dad likes the food and says that there is always a good selection. All management is available to talk with at any time and their communication with family members through Covid19 has been invaluable. The Executive Director, holds monthly zoom meetings for the families of residents to keep us up to date on all that is happening in the community and answer any questions. Most important is the care, kindness and respect that every person on staff shows to the residents; they are truly amazing.

Betsy Mayer

2021-03-01

Our mother has been living at River Ridge for a year and a half and we have been very pleased with her experience. She had only been there 9 months before covid restrictions were put into place. River Ridge has done an amazing job putting safety measures in place for the residents and staff. As frustrating it is not to be able to see mom when they are in lockdown, the knowledge that they are keeping her safe outweighs the frustration. The staff is very attentive which is so appreciated. Our mothers medications have always been brought to her in a timely manner. The staff works diligently to try to make things interesting for the residents in this strange time. Mom says the food is good and varied. The building is very well kept. The rooms are very nice and the weekly cleaning is a very nice plus!(as well as laundry!!)It’s easier to reflect on pre-covid as there were many more activities available for the residents, trips to restaurants or museums, the Bistro in the lobby, daily ice cream socials and happy hour, movies etc. Hopefully this will be back sooner rather than later but in the meantime they are doing a great job and working their hardest to make River Ridge a great place to live! They are succeeding!

Lynn Estey

2021-02-01

My mother is a current resident of River Ridge. Anyone who knows me will tell you that I am extremely hard to please but I can genuinely say that I am extremely pleased with our experiences thus far at River Ridge. The staff is amazing, thoughtful and caring. My mother is gluten-free and on her move in day she was greeted with a Welcome Basket full of gluten-free treats that I know the Executive Director went out and bought herself. My mother moved in to River Ridge during Covid so it is hard to say what the activities will be like once Covid is a thing of the past, but I've got to tell you that the daily ice cream delivery to my mom's apartment is a great treat. I strongly recommend River Ridge....trust me if it's good enough for my mom (and my high standards) it will be great for your loved one!!!

Sandi Dansereau

2021-01-01

I want to take this time to thank the Management Team and Staff at River Ridge at Avon.  This pandemic has been hard on all of us, especially the elderly that do not understand what is going on.  RR has done an amazing job caring for my mother who has been there for the past 5 years. They are providing my mother the loving care that I cannot due to Covid19 restriction.  They provided facetime when I could not go into the building so I feel comfortable seeing my mother.  RR is providing as many interactive activities as possible with the residents but staying within the strict guidelines they are required to keep our loved ones safe, healthy and happy. River Ridge has provided great communication throughout the past 9 months, with calls, emails and Benchmark virtual town hall calls, in regards to the health and safety of both residents and staff.     I have the utmost confidence that my mother is in the best place and is getting the best possible care.  Thank you River Ridge at Avon for being so caring and loving to my mother. . Sandi

Lee Fish

2021-01-01

I have a family member at RRA and couldn’t be happier with our selection. Very caring, family oriented atmosphere. The building and grounds are impeccably maintained. The selection and quality of meals is phenomenal. The associates are very attentive and willing to do the “little things” to make the residents extra comfortable. The attention to health and safety during the pandemic has been extraordinary. The family culture has truly come out during these past very trying months. Senior management and staff have been phenomenal in their creativity and willingness to deal with ‘unusual’ events and circumstances. I would highly recommend the RRA community to anyone looking for a 5-star facility for a loved one

L Hyland

2021-01-01

I had a difficult time placing my mom in memory care, but I could not have made a better choice. EVERY staff member from sign in to sign out is professional, helpful and genuinely cares about the residents. They keep residents busy all day and there is tremendous interaction. The meals are very good. I have not one doubt that was where she should be.

Reggie Finno

2020-01-01

Client moved in to River Ridge @ Avon last month , she has nothing but great things to say about River Ridge @ Avon. The food is outstanding, the employees are great to work with and the people at the facility are very friendly Coming from another well known name facility River Ridge @ Avon is excellent place for your love ones you will not be disappointed

KT

2020-01-01

Nice facility, very clean. The staff is wonderful. Very caring, friendly and responsive to our needs.

Robert Sullivan

2020-01-01

Staff very friendly, helpful and communicative

michelle gagnon

2020-01-01

I have been working at RRA for over 18yrs. Longevity means a lot to me! This company values and respect not only residents but staff as well. It gives me great pleasure to say that I am proud to work for this company.

Nitza Lopez

2019-01-01

I love it here the job is amazing so laid-back the only downfall is that the pay is not so great but the people are wonderful starting from management to staff

April May

2019-01-01

The grounds and facilities are very clean. The staff are kind and caring and care about the residents very much. And they have very strict standards of care which they enforce to make sure the residents get the very best care.